The facility is nice but the service, sadly, is definitely not in the best interest of patients…read more I started treatment back in June. I was laid of in late June & had insurance through that job through July. In July I had a change of insurance. The new insurance covered 12 visits. The owner's policy was to allow only 1/2 the visits DUE TO THE TYPE OF INSURANCE!! Wow! So much for serving patients. During my visits I was charged a co-pay, which in the beginning I understood. Because all of my surgeries, etc all of my deductibles weren't completely processed yet. When I got my EOB from the insurance I noticed no co-pay was due for any of my visits. I asked Creekside to check in to that for me at my last visit that I was allowed in July/August. Creekside never got back to me. I contacted the insurance in September & they called Creekside to let them know I was owed a refund. One month later in October, I went to Creekside to get the status & I was told my refund would be "released" even though they showed pending visits to be covered by insurance. I went back to Creekside today, it's now November, & asked for a status of my refund. I even asked Leslie to call their billing department which is in Arizona & she refused to call their billing department in Arizona to find out the status of my refund. All she would tell me was "These things take time to process." Ummm- my "co-pays" were DUE ON THE DAYS OF MY APPOINTMENTS. As for my recovery - I still have pain & discomfort.

This was my first experience with physical therapy after finally admitting to myself at age 52,…read morethat my back issues weren't going to fix themselves and my Dr. sent me to Creekside Physical Therapy. I was getting desperate for help. These guys really listened to me, they knew I had a short amount of time to learn techniques to help myself as I was starting a new job and wouldn't have much time to come in. They taught me as many tools as they could in a few weeks. I worked with both Alex and Craig - both amazing. They REALLY know the science behind what's causing each problem. They can just touch an area and know it needs relaxing, etc. Or watch you move and see where you're having some problems. They informed me of why certain pain was occurring that seemed to make no sense to me, how it was related to other parts of my back. And then they'd relax me with an amazing way of pushing on areas of my neck and back. If there were any way to go in every morning and get that, I think I would lol! (This, coming from a person who absolutely will not go in and get a massage). They took time to teach me proper posture for working at a desk and stretches to do from my chair at work. With all this being said, keep in mind that I am a Google Dr, (much to the frustration of my primary physician, I'm sure) lol, and I spent HOURS trying to help myself with videos and article before I finally gave in and had to admit that my problems were too various for me to know if I was doing the right things. I was right on track with some things, but I really needed their help to get me an exercise routine and stretches to help the correct areas. I have greatly reduced the daily pain I was having, and I can now pin point what I'm doing wrong when I do start having pain. Wish I had just gone straight to the experts and hadn't wasted so many months trying to help myself. I never waited in the waiting room more than a minute or two before being called in. And huge BONUS is going first thing in the morning and enjoying the fabulous sunrise. Took me a couple visits to know what to expect or not to bring in a purse, etc. (they do have lockers), only because I'm sure at my age anyone would assume I've been thru something similar at some point or been a regular at a gym (I haven't lol). So, 5 stars. It was a worthwhile venture even though my insurance isn't going to cover much of it. Highly recommended.

Physical therapy, water therapy along with gym therapy. I…read moredoing water therapy. I appreciate the nice warm pool to work out in. I enjoy my trainers at Cascade! I mainly work with Bruce Whiteside who is great

Great staff and very knowledgeable and patient with everyone. Thank you all for your help.read more

The doctor thinks he's funny, but he's a real jerk. Making fun of my financial struggles. I'll go…read moreto a Chinese practitioner.

Just had my first appointment and went in for neck and shoulder pain. Had surprising results and…read morerelief just in the first session. My neck pain has gradually gotten worse over the years I was open to another form of treatment. I was blown away by my ROM after the treatment and how those pesky areas of pain calmed down.

Amy is very professional and does an excellent job! Very clean and great location. I found her…read morewhen I had injured my back and she's literally the best therapist in Washington state!

Amy is by far my favorite massage therapist in town. She is firm but not rough. She is extremely…read moreintuitive and although I have chronic pain and can flare up after a massage I never feel that way after her massages. Amy is the most consistent ever! Also the business is extremely clean, the massage table is heated, the room is lighted with nice low relaxing lighting, and the music is quiet and peaceful. in 25 years of getting massage she is the ONLY one who gives a massage that I can actually fall asleep during. Amy is the best!!!

I went to see Ruben for a massage, and i have literally never felt better, he got rid of years of…read moretrauma in my neck and shoulders in one session, i would recommend to everyone! i literally could cry, Im planning for my next appt already... not to mention the prices are great! 10/10 experience.

It's a warm, cozy spa with a great atmosphere. Every service I've had hear has been wonderful…read more They're always very accommodating to requests. Will continue to go back.

Dr.Dearinger is amazing and thorough. I was in so much pain when I first came in and I had been in…read morepain for YEARS. I tried a few other chiropractor's but no one was able to fix it. I'm not kidding when I tell you that after 1 visit with Dr. Dearinger my pain diminished by over half. It was the most relief I had gotten up to that point. Then I kept coming back and now I'm fully pain free. THANK YOU!!!!!!

The staff is very friendly, they greet you by your name each time you come in for an appointment…read more I was in extreme pain with a left leg sciatica problem and had not slept for 5 days. Dr. Lane examined me and started a treatment process that allowed me to have minimal discomfort while sleeping. Most chiropractic offices always put me in some twisted pretzel position to make an adjustment, Dr. Lane has a much different approach with positive results. I would definitely recommend Yakima Chiropractic & Dr. Lane if your looking for positive results after having a chiropractic adjustment.

I had a deep tissue massage with medium pressure from Christa, and it was exactly what I needed…read more She was professional, attentive, and did an excellent job working through my tight muscles while making sure I stayed comfortable throughout the session. I left feeling relaxed, refreshed, and with so much less tension. If you're looking for a massage therapist who truly knows what she's doing, I highly recommend Christa. I'll definitely be booking with her again!

I've been working with neurologists since 2015, and this place is top-tier. Terri was a huge…read morehelp--she got all my devices set up quickly and kept the mood light and upbeat throughout the appointment. It's never fun dealing with health issues, but the staff here makes the best of it. They're super friendly and really know how to turn a clinical experience into a positive one! Great quality care!

I have been Dr. Lee's patient since 2022 for major back problems and I appreciate his honesty and…read morewhat he has done so far. I would recommend him to anyone without question. I also appreciate his great staff, they are always on top of providing assistance to their clients. I rate him a 10+ on a scale of 10.