I went to buy a Washer and Dryer and specifically asked what financing options I had, and for the…read moresoonest delivery date, they didn't explain all my financing options correctly and when I got my card I realized that I could've got a better financing option had I spent a couple 100 dls more. I had already been waiting for my washer and dryer to arrive and had a date for delivery setup but I wanted to get the special refinancing, so we did a return and rebuy with the same exact items and I specifically told the customer service member that I wanted the same delivery date and she said we should be able to set it up. Long story short they changed it and got it wrong, so they told me to call the store today and no one answers the phone. Worst customer service ever, not to mention most of the time I can't get a solid answer to my questions before buying something. I am giving them 2 stars so this review doesn't get ignored like most one stars do.

The customer service was very poor, and the employees were unhelpful. I felt ignored and frustrated…read morethroughout the experience because my concerns were not taken seriously or resolved in a timely manner. Instead of offering assistance or clear communication, the staff seemed uninterested in helping customers. Overall, the experience was disappointing and left a negative impression of the business.

I work for myself and part of what we do is display at tradeshows. So I always use good quality…read morewood when I'm building a booth. We display at the international builder show in Las Vegas and also at numerous other shows around the country. So, I go to 84 lumber to get wood and tell the person what I'm doing and I need really straight wood. I let him pick the wood out. First mistake. I get back home and one of my employees start cutting up the wood without checking the quality of it and shortly there after we realize how bad the wood is. So I take it back and get a credit, which is great. They credited me back a portion of the money since it was cut. We decide to change to a pre-engineered wood for the displays so it would be straight. They were going to have to cut them down so I asked could we just cut them down to 116 inches and they said that would not be a problem. Since it was Friday afternoon I said would it be easier to pick up Monday morning and he said yes and then I said will they be ready by 8:30 if I come in and he said yes. So I'm running late on Monday I don't get to 84 lumber until 3 PM and being the Covid situation I just go to the back area where Wood is picked up because I like to minimize the amount of places I go in if possible and since this was already paid for and I have an invoice that shows that I didn't think it would be a big deal. So I get back there and give my invoice to somebody and no one has a clue where it is or what it is. So they just grab the wood and start cutting I noticed after he cuts a few stacks the lengths are not even close to being the same. So I asked him about this and about that time his manager showed up and I was explaining to him how the lengths needed to be 116 and he said he would re-cut them but I said I will just make them work. But they really need to train their guys on how to cut wood since it is a lumberyard. So the manager takes over and cuts the wood and then when all is said and done he asked me who took the order and I pointed out to him Aaron which was on the invoice. He then rolled his eyes. He went and talk to Aaron and I guess Aaron told him that I was supposed to meet him at 8:30 at the front desk and the reason they weren't cut is because it was raining out. I don't see what rain has to do with cutting wood inside. It still could've been ready. I then said whether they were ready or not they still should've been cut correctly and he needed to train his guys how to cut wood. Which I guess he took offense to. I then called Aaron who went on to tell me that I did not follow the procedure of checking in at the front door and if I would've he would have cut the wood for me and we would not of had this problem. In our conversation on Friday he said nothing about me coming to the front door and checking in. I also Saw no signage about this and that procedure was not listed on the invoice. He said the wood will be ready by 8:30 AM. He accused me of verbally attacking the employees outside which I did not do and he was not even present. I was frustrated but I did not verbally attack them. I have never been treated like this at a store in my life.

I went shopping for molding for a small project today. i went to two large box stores with…read morenumerous selections, but not one employee knew anything about molding. At the second store, I not only had to find help, only to discover that none of the three employees could help me. I then opted to see if 84 Lumber could help. I was greeted at the front desk by Bryce who not only understood what I needed, but took it upon himself to show me what I needed, and then he cut me exactly what I needed. I highly recommend 84 Lumber because they actually train their employees! Thanks again, Bryce!!

Called the Owner Bill to get an estimate and he was very rude and unprofessional. If this is how…read morethe first conversation starts I don't see how you would want to deal with him on a day to day while my project is getting done. Look for somebody who will treat you like a person not an invoice number!

From the owner: Specializing in: - Concrete Breaking, Cutting & Sawing…read more- Altering & Remodeling Contractors - Concrete Contractors - General Contractors - Driveway Contractors - Concrete Equipment & Supplies - Building Contractors

These guys are the best, From beginning to end they informed and answered all of our questions…read more The crew on the roof was very hard working and polite even when the boss was not around. You will not be disappointed . They truly go above and beyond for their customers. after the job was done the boss came and check the roof to make sure all is correct. when he finds anything wrong, he sends he men back up to correct it all,, I highly recommend them for all your roofing needs. "

We had a pretty small project, replacement of a few strips of siding that had come off our garage…read morewall. After calling multiple local siding businesses I happened onto Matt and the HomeShield team, lucky for me! The other places I contacted either didn't want to bother with a small project or quoted ridiculous prices; all without even bothering to look at the issue. Matt responded quickly, evaluated the job personally and responded immediately. His approach was fair. Once we'd agreed on the terms his installer was onsite quickly and finished the job without me even realizing he was there. The repairs look perfect! Wish I'd known about HomeShield four years ago when we had to replace most of our siding after a hail storm. Working with Matt was a breeze vs. the month long problem laden installation we had then. Way to go Matt/HomeShield!!!

Good company with helpful and knowledgeable staff. I've done business with them for years and…read morehighly recommend them to others.

Sunderlands has been my number one source for tile and tiling materials for over 10 years. They…read morehave consistently the best value; quality products at the best prices. If there has ever been an issue with the tile or materials they have always bent over backwards to fix the problem and make me and/or my customer happy. They have super knowledgeable staff that "know" tile. They don't carry junk so expect to pay a little more than the big box stores, but the real costs in tile installation is the labor. Oh and by the way they can recommend good installers...like me.

Excellent service!!! I have 1990s Heat & Glo insert that I was told by another business in Lincoln…read morecouldn't be fixed and should be replaced. Fireplace Stone & Patio came out said I had a solid unit - the technician replace the pilot armature, cleaned, re-painted the firebox, replaced the remote control and it works great again. All at a very reasonable price. I would HIGHLY recommend both a Heat & Glo inserts as well as Fireplace Stone & Patio.

Stopped by a couple weeks ago to purchase a new fireplace. There was no other customers in there,…read moreno one said anything to us. We looked around and left. Went to one of their competitors and purchased. I have no idea how places like this stay in business.