I have been using John for a number of be year, he has always done an excellent job on our carpets…read moreand tile floors.

My Carpet was worn down, dirty and the high traffic areas that were almost black from my Garage and…read moreEntrance of my Home, I have light carpet when he Was Done my ***Carpet and Stairs looked New and Amazing the next Day I got my New Furniture and EVERYTHING Looks New. Thanks Pro Care for the much needed care to my Carpet and NO STAINS left behind...

I have used Chem-Dry Carpet Care of Lincoln on two separate occasions and was totally satisfied…read morewith both visits. Once involved a water leak in the lower level. They were at my door in record time and got the situation totally in control. Two young men came and cleaned my carpet and shampooed two chairs. Both the carpet and the chairs look like new. All employees that I dealt with were not only profession, but friendly and helpful. I would highly record this company.

The two you sent to the house today were great. Very professional and personable. I came home to…read morebe here for the appointment and worked from home. I had apologized to them for not having our sidewalk cleaned for them. My husband just came home and asked about our walkway...your guys scooped the snow for us. They went absolutely above and beyond and I want you to know how impressed (and grateful) I am. Thanks again for excellent service...and of course our carpet smells amazing! They did an amazing job getting the dog urine out from the previous owners. My husband noticed the smell right away!

Dirk was great, prompt, worked within my schedule, and took great care of my carpets. With two kids…read moreand a new puppy, he made my carpets like new. I will definitely use again in the future.

This company is as good as they get. They were timely, which is important to me as I dislike…read morewaiting for people. They were polite and friendly. They also did an excellent job on our carpets, we have 3 kids and I was kind of doubting some of the stains would come out, but they did. Their prices are also very comparable with others we have used in the past. I will definately use this company again.

2/3 of the finished project looked great. The last 1/3 looked worse than it did before. They were…read morereal shady and left without letting me know. I now know why. Would not recommend.

Well so far, three phone calls( over a 3 week period) and no service yet! Why is it so hard to…read moreget people to do their job?

If I could give a zero I would. I don't even know where to start. Work was not started on time,…read morethe carpet installers covered up the vents. The LVP was put down with huge gaps by the baseboard and all transition strip areas. The area around the fireplace left a inch gap between the edges. The LVP installers left a huge mess The staff at Kelly's were not organized and not helpful. The bill changed 4 times. Terrible communication. I will NEVER recommend or use them ever again. I work hard for my money and their total disregard for my time and my money is unmeasured. Substandard

Kelly's carpet is one of the best businesses I have dealt with. Kelly was very attentive and…read moreprecise and had some carpet available that matched my living room to a tee, which also saved me money. The installers are very professional and did a phenomenal job at installing the carpet and vinyl. They worked their butts off moving my furniture, which is very heavy and moved it all back. I would recommend Kelly's Carpet to anyone who is looking to update their flooring.

Travis cleaned our carpet with pet stains and left our 10 year old carpet looking like new. When I…read morereached out to ask how to remove embedded Golden Retriever dog fur in a relative's carpeting that even the most powerful new pet vacuum cleaner could not remove, a professional carpet rake was recommended. The carpet was raked in both directions removing piles of fur. Following that procedure, a thorough vacuuming removed a canister filled with fur that additionally had been loosened by the rake. I highly recommend the rake for anyone with a shedding dog.

Travis did a wonderful job, he was so helpful, friendly, timely, and gave us hope for saving our…read morefurniture. He helped us find out the root issue and was so understanding of our situation with our pet. He was very knowledgeable and told us what he could and could not do based on our type of upholstery. He even gave us a spot treatment cleaning solution for any future situations, and what he'd recommend for next steps. We so appreciate his help, and feel we got a great value of service for the price, it was more than fair for the job/task at hand. Would highly recommend and will keep them in mind for future cleaning needs.

!Bad Value! H&N…read morecharges $190.00 - $250.00 per hour ($520,000 / year) It's hard to calculate since they price by project. Not the best or reasonable business folks! After Danny Elias appeared to arogant and condescending ... H&N performed minor (simple) handyman tasks - replace towel rack, put up kids shelves, toilet paper holder, etc for 4 hours at $830.79 dollars! WOW we were shocked! When asked how he came to this amount he said "rising costs over the last years have us all getting a bit of sticker shock!" WTF? Buyer BEWARE!

Our dog had torn several holes in a sliding screen door. Danny replaced the screen and it looks…read moreabsolutely brand new! He was quick, competent and pleasant to work with. I would recommend his handyman services.

Nice guy but I haven't had the best of luck with him. He sent someone out to replace an outdoor…read morefaucet, gave me a quote. When the time came to replace it, the guy switched out a $5 washer only but Jake insisted I pay the full estimate even though they didn't do the work. About six months later, the faucet was dripping again. Now it is as bad as it was before. He just kept saying he could have charged me more. Both jobs he did for me were subpar and overpriced. If I could give him a lower rating I would.

Our experience with Jakes Odd Jobs has been the worst experience I have had with a small business…read morein my lifetime. We contracted JOJ to repaint our deck. The owner came over and took notes and measurements. He asked a few questions and stated he would get back to us shortly. JOJ's estimate was 40% lower than any of the others received and we paid him in full to complete the project. From the get go it was a nightmare. JOJ contacted my wife on the first day to talk about the deck being painted white (it is currently brown). My wife informed him that we had wanted everything to remain the same color. JOJ stated that wasn't in his notes, he had already bought the materials to paint the deck white, and we would have to pay for the white plus having to now purchase the materials to paint it brown. Next JOJ communicated to my wife that he would be willing to remove lattice work on the cover portion of the deck and replace it. At no point did JOJ offer an estimate of what the additional work would be. My wife said "ok" thinking an estimate would be fourth coming. When we got home all the demolition had been completed. We were informed the next day that the project was not 173% over budget to date and that immediate payment would be needed for JOJ to continue on the job. Furthermore, JOJ stated that the project would be an additional 125% of original estimate to finish. We requested multiple times an itemized invoice to check on the hours spent on project plus materials purchased and have been repeatedly told "a small business has a lot of expenses and it sometimes costs more to deal" to date no itemized list has been provided to us. We subsequently fired JOJ from the project, and filed a BBB complaint. JOJ subsequently damaged property, and purposefully ruined some of the painting done on railings and support beams upon leaving the job site. JOJ presented a final invoice that was still not itemized, 3 days later we disputed the invoice via certified letter disputing the invoice. We again requested an itemized calculation so that we can reconcile against home security footage the amount of time spent on property, the actual number of workers spent on property, and the amount of delivered materials that were spent on project. We also pointed out that materials that were being charged were never delivered, and finally that damage had been done upon JOJs exit from our property. JOJ to date has ignored those requests and has continually demanded payment. This company, in my opinion, is dishonest. They purposefully went to my spouse to discuss any changes to the project and have even stated that maybe the "woman" misheard, misunderstood, or wasn't smart enough to understand the question. They lowballed an estimate on purpose to get the job, and quickly (it appears) made up and jacked up pricing when only 1/4 done with the work as a way to hold us hostage to get more money. In my opinion, the worst possible contractor on the planet. Avoid doing business with them at all costs.