I placed a grocery pickup order for 3-4pm. At 3pm I received a message that the order was delayed,…read morewhich i understand happens occasionally. At 4pm there was still no update on my order, and we had a family birthday to go to at 4:30p. Because of this I rescheduled to the 8-9pm time slot. We got there at 8pm and sat for 20 minutes. Finally I called the number on the sign and was informed that someone would be out in 15 minutes. No one ever came, I called again and they said my order hadn't even been started because they are short staffed. I asked for the manager, who also just said "we are short staffed" and hung up. Awful communication and customer service. They had 8 hours to pick my order, which should have been an ample amount of time.

I do most of my shopping at the Walmart Supercenter in Washington, Illinois. I have to admit that I…read morehave had a few not so good experiences there, but for the most part I have pretty experiences. Most of the employees are pleasant and helpful. On February 10, 2025 I had to return A toy that my wife ordered online, when it was delivered it was missing some parts. No big deal as I had to go to the store the next day. I took the toy to the customer service desk and Jerrica behind the counter since I was going to just get another one she would issue me a gift card as my refund. I said whatever is easiest. I asked where I could find the toy she looked it up told me it's location. I went back to toy department to get it but could not find it. I looked down the entire aisle but could not find it. I also checked the aisles on both sides of the one it was supposed to be on, nothing. I went back up to the service desk to ask if it was maybe out of stock. Jerrica had gone to help one of the checkout clerks, so I asked the other woman that was there if see she look to see if they had any of them in stock? She looked it up and said there was 13 in stock. I said I could not find them anywhere, so she went and got Jerrica to go back with me to see if she could find the toy for me. We got back in the toy department and she went right to the spot that it was suppose to be she said the toy that was there definitely not the one I was looking for. She went and got a ladder and checked on the top shelf it wasn't there either. she then took the time to check the other aisles also and then said she was going to back to check the stock room. she came apologizing because she couldn't find it anywhere. I told that was ok as my wife could check later to find one. I truly appreciate the time and effort that Jerrica put towards trying to find what I wanted. Walmart would do well to hire more people like Jerrica. She went above and beyond to try to help me. Gerald Maynard Roanoke, Illinois

Easy recommended shopping spree, annoying and odd lack of discounted b grade produce which puts…read moreexcessive waste and cost to both farmers and consumers, but overall an obvious option for the usual popular budget quality brands. The chocolate and beer is especially well crafted for these prices. Apples tend to be below average without local sources. Would like to see benefits for self checkout which is definitely saving them big while giving us more work without any perks, I suppose that's everyone however I like to think Aldi holds to some decent decency.

The pickup service sucks. I agreed to pick up at 2pm but I received a text they have no shopper…read more available and will contact me when they do. It is now past 2 pm and my wife and I have been waiting 1/2 hour. I am going to go in and see if they can cancel my order. Wish me luck . Wally World is right across the street. We thought we'd give Aldi a chance. No more