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Kroger

3.6 (5 reviews)
ModerateGrocery
Closed • 7:00 am - 10:00 pm
Updated over 3 months ago

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7 months ago

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Walmart Supercenter

Walmart Supercenter

(10 reviews)

$$

I placed a grocery pickup order for 3-4pm. At 3pm I received a message that the order was delayed,…read morewhich i understand happens occasionally. At 4pm there was still no update on my order, and we had a family birthday to go to at 4:30p. Because of this I rescheduled to the 8-9pm time slot. We got there at 8pm and sat for 20 minutes. Finally I called the number on the sign and was informed that someone would be out in 15 minutes. No one ever came, I called again and they said my order hadn't even been started because they are short staffed. I asked for the manager, who also just said "we are short staffed" and hung up. Awful communication and customer service. They had 8 hours to pick my order, which should have been an ample amount of time.

I do most of my shopping at the Walmart Supercenter in Washington, Illinois. I have to admit that I…read morehave had a few not so good experiences there, but for the most part I have pretty experiences. Most of the employees are pleasant and helpful. On February 10, 2025 I had to return A toy that my wife ordered online, when it was delivered it was missing some parts. No big deal as I had to go to the store the next day. I took the toy to the customer service desk and Jerrica behind the counter since I was going to just get another one she would issue me a gift card as my refund. I said whatever is easiest. I asked where I could find the toy she looked it up told me it's location. I went back to toy department to get it but could not find it. I looked down the entire aisle but could not find it. I also checked the aisles on both sides of the one it was supposed to be on, nothing. I went back up to the service desk to ask if it was maybe out of stock. Jerrica had gone to help one of the checkout clerks, so I asked the other woman that was there if see she look to see if they had any of them in stock? She looked it up and said there was 13 in stock. I said I could not find them anywhere, so she went and got Jerrica to go back with me to see if she could find the toy for me. We got back in the toy department and she went right to the spot that it was suppose to be she said the toy that was there definitely not the one I was looking for. She went and got a ladder and checked on the top shelf it wasn't there either. she then took the time to check the other aisles also and then said she was going to back to check the stock room. she came apologizing because she couldn't find it anywhere. I told that was ok as my wife could check later to find one. I truly appreciate the time and effort that Jerrica put towards trying to find what I wanted. Walmart would do well to hire more people like Jerrica. She went above and beyond to try to help me. Gerald Maynard Roanoke, Illinois

Holland's Mercantile

Holland's Mercantile

(11 reviews)

$

Review Visit: September 17th, 2014…read more Sugar. Spice. Everything nice. Like in a lot of smaller towns, you'll usually have or find a business that deals in candy. Sugary confections. Sweet treats. Candy from yesteryears. Soda (pop) in more varieties than you care for it to come in. Things you think you'd never see again and things you fall in love with. Holland's Mercantile fills that role for Washington, IL. My friend Matt and I decided to spend an afternoon exploring the Washington Square to see what the town and it's folk offered. The words on the front of the store's glass got me excited at the possibilities held inside. As we opened the door and headed in, the excitement increased tenfold. It was like being a kid in a candy store. Except that we are adults... in a candy store. Upon entering, I first noticed the long row of candy in the glass containers where you can scoop out as much as you want. Lining the walls were a million different candy from a million different times and cultures. I saw things I hadn't seen in years. They had stuff I didn't think existed in time where color TV is the norm. On top of the candy, they also had a display case full of baked goods. Whether these are made in-house or from a local bakery, I am not sure. Either way, the stuff looked fantastic behind the glass. Turtles. Truffles. Caramel Bars. It all looked so good that I think my blood sugar level elevated just looking at the offerings. This store has more than just candy, baked goodies, and sweets from everyone's childhood. They also had the novelty toys from the same time period the candy/sweets come from. There were novelty toys that tied in to current day trends but they also had toys that kids from our time would enjoy just as much as kids from the time from which they came. I also think there was a back room that was full of a combination of everything the store offered. On this day, I let my inner child run wild and I picked up a small sack full of candy. I didn't want to get too much because I don't have the best self-control when it comes to my sweet tooth. Next door is another Holland's store that offers up popcorn in many different flavors and even more soda to pick from. This store did remind me of the candy store from Willy Wonka and the Chocolate Factory, minus the Candy Man tossing candy to and fro. Though that would've been quite the sight to see. The store just has this feeling of being a great place to get your sweet tooth fix while reliving items from your childhood and also your parent's childhood. I will end this with a warning. If you have kids and bring them here... expect to drop a lot of money on sweets and toys. It's easy to spend a small fortune in a place like this. Also, don't let your kids see Holland's Caramelcorn next door. They might get loaded up on sugar and then get popcorn cheese everywhere. How sweet it is.

The best variety of popcorn indulgence is waiting for you at Hollands. It is hands down better…read morethan Garrett's! I make trips to central Illinois, and this is one of my must do stops!

Kroger - grocery - Updated May 2026

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