Every time I shop here, which has been increasingly become more rare lately, I get the feeling like they are doing me a favor having me spend my money rather than I am doing them a favor. I don't get the greeting and home-style atmosphere feeling I get at the nearby Food Lion. Though I have stepped in recently, only because the Food Lion is closed or doesn't carry the item I want, the final time I went in on a regular basis was just before work and was approximately 23:15 (11:15PM). First off, late night, they block off the entrance with shopping carts causing me to go down the front of the checkout aisles, only to walk around them to the back, practically back tracking to get to the candy, chip and soda aisle (stay awake food as I call it) to get me though the next eight to twelve hours. This time, I got fed up and because I am not made of time. At that time of night, I have ten to fifteen minutes and don't have time to walk 3/4 the distance of the store...twice, just to end up where I am at. This particular time, I broke open the cart barrier, which someone wedged between the wall and the first checkout, causing me to knock over an empty, clean liner, trashcan. Now, I admit, it was my fault, I knocked over the trash can so I pick it up along with the lid and made it nice and neat, just the way it was until this night manager comes up barking at me "Those carts are there for a reason". I calmly, explained that I have no interest in knowing why the carts are there and continued on my way. He decided that my answer was not satisfactory and told me he was the manager on that shift and to not move them again. Oh, that did it! I turned around and told him "you are telling me, a customer, who is spending his hard earned money, where I am supposed to go in what is clearly the public section of the store?" He said "yes, I am". I marched out of there, but not before telling him that I was going to talk to the general manager in the morning (which I never followed though but I should have). Also, the requirement to use the self checkouts has always been a bother for me. If I am spending my money, I want world class service and that includes being helped by a human. Not by a computer! I make the employees, who never seem to fail to break the conversation about their personal lives, check me out, just as if they was on a classic check out lane. I am betting they get paid good money to work there, time they earned it. read more