Came here for a few quick supplies like pre-made salads and candy for Halloween. The salads were a little sad looking especially for not being particularly cheap. It evidently did the job but was a little lack luster. Also got some bags of candy that were upfront and a bag of chips that I didn't need but was strategically placed by checkout. Overall, not impressed but satisfied enough. read more

(The only reason this store gets 2 stars is because they have a clothing department) I'd like to highlight a concern I have about the Kroger location I visit. It's in a busy area, and there appears to be a staffing issue when it comes to bagging groceries. On multiple occasions, while the cashier was diligently scanning my items, I noticed there was no one available to assist with bagging. To make matters worse, during a separate visit, a staff member opted to chat with my child instead of helping with the bags. This left me puzzled and somewhat frustrated. As I'm not an employee here and employee should never idly sit by and watch me do their job. I want to emphasize that given the store's busy location, it's essential that there are enough staff members available to handle these tasks. The current situation doesn't seem to align with the store's standards, and for a location that is in up and coming area, with all the new construction around. They need to get it together because when the Publix is built across the street you will lose half of your business. I would definitely rather pay more at Publix.Than be in a nice area but feel like I'm shopping at a Walmart in the middle of no where. read more

I've been a loyal Kroger customer for years. I literally will drive out of my way, past other grocery stores to get to a Kroger. However....This store is likely the dirtiest, most unorganized, unhelpful store of all Kroger's I've been in. I continue to shop there because of fuel points loyalty and the location convenience to my home. I shop here 2-3 days a week. But this place is a disaster. Management is non existent in my opinion. 1 lane open. 4 self checkouts open. 285 people waiting in line, 6-employees standing at the closed registers talking about how many hours somebody got..... Open a register for Pete's sake. PLEASE!! The staff will just stand and watch you wait. This is the year of COVID-19. Store "requires" masks. Except 50% of people don't wear them. Many employees have them pulled down to their chin. Not sure what the clean standard is for a grocery store, but this is below par. The produce department is kinda sketchy. Better double check everything closely before you leave. The self checkouts are nasty. Never ever cleaned. And don t get me even started with the bathrooms! Ok. I got started. The men's room has had broken paper towel machines for nearly a year. So the fix is to leave sopping wet rolls on the counters. Nice. The toilet paper holders are broken. Same deal here. Grab a roll off the floor..... The standing urinals overflow into the floor constantly. So badly, they just leave a "wet floor" tripod on the floor all the time. It's truly disgusting. Some might say, " then don't use the bathroom there." Or "it's a grocery store, not a hospital." This place is so busy all the time. They need to just fix this problem. I've mentioned it to the management for nearly two years. Nothing is ever done. I rate the store a 2-star, because they do have a huge selection of items. Prices are decent when coupled with fuel points. Pharmacy is steady, not stellar. And please, buy some new shopping carts. Even second hand carts from Publix would be a huge upgrade. @kroger read more

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I currently own a business and I have started and sold two others. Do you know how most businesses go out of business? Poor management. I arrived this morning at 9:30 am and grabbed one of the electric carts as I have a broken ankle. The indicator said it had a full charge. Nope. I made it 10 minutes into the store before it gave up. Under red I pushed the cart back with my boot on. I grabbed another electric cart and started again. I went back to where my first cart died - the meat and fish counter, It was completely empty with three employees doing nothing but hanging out behind the counter. Disappointed I continued my shopping. As I was ready to go I went back to the meat department and inquired about there not being any meat or fish in the display cabinets. The exact answer I received was " we haven't had time". It was one of the three employees still doing nothing and it was now 10:30am. Really? I see no reason to ever come back again. I spent a lot of money at this Kroger if anyone cares. $181.12 If the counter was full it would have been another $100 +. Go to Publix or Ingles as this Kroger's management doesn't care. Too bad you can't give zero stars. read more

Kroger Marketplace - Grocery Near Me - Gainesville, Georgia

this place was absolutely amazing. At first, i thought that it was just a regular supermarket, however after walking in, i realized it was not just an ordinary supermarket. This felt like I was in a super store (like the new super targets). It had EVERYTHING You need - from all of your grocery items, to kids toys, bedding, houseware items, clothes and seasonal stuff such as halloween items. i was totally blown away at their prices as well, as everything was quite fairly priced (WITH A KROGERS CARD) - which is free. i bought 3 items (a travel sized item for $1.29, and 2 small items (clothes) and with the card, everything all said and done, saved me nearly $34 (50% off) walking around the food aisles, they had everything...from fresh sushi, to a butcher, made to order bakery, as well as a 'food court' where you can choose from a plethora of food items (all made within the store). They also make amazing boars head sandwiches, as all their meats are provided by Boars Head. Within they also have a starbucks store, with a full array of starbucks items. overall, this place is amazing. definitely have to go back once i have some more time. on a side note...getting a krogers card will also allow you additional savings at the gas pumps (yes, they even have gas here) - i was able to save $0.03 per gallon...though doesn't sound like much, but every penny counts! read more

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This is a new Kroger concept that will remind people from the south of a Wal-Mart Supercenter, but since I'm not originally from the south I know that it takes after the Kroger owned, Pacific Northwest chain of Fred Meyer. It's one stop shopping that combines groceries, clothing, pharmacy, gas, jewelry store and sporting goods under one roof. Prices are good and the shopping experience is extremely convenient. Brand new store has tasty sushi station and fresh deli sandwiches along with a make your own salad bar with a variety of fresh olives. It's about time this level of shopping hit northeast Georgia. Way more classy that the aforementioned Supercenter!! Check it out. read more

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Kroger with clothing, and jewelry??? I was very glad to see this place really opened. I had heard about it for sometime now so, I finally took my first peek. Very neat and organized same food items and sales as your typical Kroger's. This location doesn't stay opened 24hrs. The different food stations are a plus. Some compare it to Super Wally, but I feel it is a whole lot better. Hope more pop up soon. A one stop shop is my kind of shopping. read more

They only keep 4 self-check out lanes opened at night ! Apparently it's a company policy. Will not shop here again. read more

Kroger Marketplace - Grocery Near Me - Gainesville, Georgia

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Love Love Love This Place! I Literally Am Here Once Or Twice Every Single Day For One Reason Or Another & Several Employees Have Even Learned Not Only My Name, But Also My Entire Family's Names! Very Impressive! More Often Than Not, The Minute I Walk Through The Door, One Or More Employees Will Say 'Hey Ms. Jessica' Or 'Is There Anything I Can Get For You Today?!' Everyone Is So Very Helpful & Willing To Go Above & Beyond To Help You! I've Never Had Anyone Be Rude Or Disrespectful To Me Or Anyone I Know Here. The Little Clinic & On-Site Pharmacy Is Awesome & So Convenient. Starbucks Is A Plus For Sure! The Fuel Center & Free Air Station Are Another Plus For The Location. The Only 2 Things That Could Make This Location Perfect Are #1 An Automatic Carwash & #2 A Mail Drop. If These Were Built On That Hill, Then There Would Be Absolutely No Reason To Stop Anywhere Else! read more

Kroger Marketplace - Gotta Keep That Fridge Full.... - Grocery Near Me - Gainesville, Georgia

I'm just interested in why people are so disenchanted with Walmarts that they will pay at least $1 more per item sometimes 100% And More over the price of Walmart per item and their check out that is automated will bully you into tears it is slow and it absolutely refuses to advance you got the impression that they don't want your business and they won't have mine again read more

Make sure you check the dates on your items because the employees here apparently do not. Bought a pack of Kroger brand beef jerky and the expiration date was May 27 2021. It's December 27 2021. This has become a regular occurrence at this location and I should have learned my lesson by now, but typically most customers can assume that the items on the shelves aren't expired. If you end up sick or with food poisoning def keep this place in mind and check the dates. read more

I love this Kroger. It's clean, the staff are helpful and friendly, and you can get pretty much everything you need here, about 5 minutes from my work. If you look around, a lot of the customers are NGHS staff (look for scrubs), and they're repeat customers for a reason. Here's my little anecdote: I purchased about $60 worth of groceries a few days ago, and in my typical absent-minded fashion, forgot to pick up the extra $20 in cash I requested. I was pretty sure I was SOOL, but I went in the next day anyway. I didn't even have a receipt. But the office was able to pull my receipt from my Kroger card, and look at the camera and see I had forgotten my cash. They gave me $20 on the spot. That speaks volumes to me, and it was a good investment on their part. Because they've won a loyal customer: I'm going to put that $20 right back into their cashier. Now, if only I could get them to get their gas Top Tier certified, I could just live at Kroger. :) read more

Excellent Kroger store! Its massive. The organic/health food section has no rival in Gainesville. Always come here first for hard to find vegan/vegetarian products. Produce is always fresh and i absolutely love the olive bar as well. read more

The shine is wearing off the Apple. Deli workers are all but unapproachable and near impossible to make eye contact with. I've stood in line at the pharmacy so many times only to be told to come back and restand(is that even a word) in line for a prescription I had requested on to be ready on line. I finally had to change to a more proactive pharmacy. Prices are uncompetively high, especially meats. They try to keep it clean but it's an uphill battle. Rest rooms are disgusting. I have to give the staff an A+ for cheerfulness and assistance. It's a high volume store and manager does his best. read more

Always wiped out. It's like going to the grocery store in a third world country. Nothing on the shelves.

I luv Kroger's too.!! 10 min away.!! Very clean and friendly.??!!:-) keep up the wonderful job.?!!

Bugs crawly on food in display. Told Starbucks person and they didn't care. Buyers beware of bugs.

I'd highly recommend a more efficient pharmacy. If you call I'd say make sure you document the call, but that wouldn't matter! Poorly ran operation. I get that we're in extraordinary times however a simple prescription refill takes up to two weeks. Too many errors to list. Lack of communication between team members, not to mention customers. They don't update you via phone, email, nor text like other pharmacies. Walgreen's will get my tiny bit of money but I'll get a ton of high level customer service. Never an issue there. It's worth paying the higher Good Rx Price! read more

I'm currently on crutches and able to wear my mask throughout the store, and it says masks are required. Saw more than half of the people in the store without one so it is not being enforced. Also the restroom was a disaster. Do not recommend if you are high risk. read more

I hate coming here the only reason I still do is location. The store is very poorly staffed. I understand the push for self checkout but it's impossible if you have many items. The lines are super long and many times I still have to bag my own groceries. GO TO PUBLIX PEOPLE. The one by Home Depot is a true gem. read more

The Gainesville Ga.store is terrible always out of product, runs sale items in ad that they never had in inventory (just to get shoppers to come and buy different product.),never get the items ordered on pickup,employee poorly trained,I placed a pickup order went to pick it up (10 miles) the lady who brought my groceries out said everything was in stock,I got my paperwork and there was more products they were out of than I got ,I got out of my car and went to the back where she was loading my groceries. I said where is my bacon, bread,and ect. She said so many new employees that don't know what their doing(kroger employee). My bill was less than $18.00 .Waste of time and gas. Went to publix's to get my groceries. read more

Awful! Why do they keep rearranging this store! I can never find anything, and I'm not alone. I have heard other people when I'm shopping looking for items also. Nothing is where it should be! The people that work there are rude, unfriendly and checking out is a nightmare! Never enough lanes open. I try not to go there, unless I have to! You need to listen up, managers and GM's! read more

Consistently poor customer service . Avoid this location. Especially clicklist services offered.

The self-serve checkout is very bad, mainly the personnel they have staffing it. The last time I was there I had one of them stand over me as those I was taking something. I felt so uncomfortable I no longer go in the store, I simply drive further to Publix where they are polite and helpful. read more

Great selection! It reminds me a little of whole foods, altho the clothes for sale were a little surprising. I have been very impressed with the friendliness of the employees and the low prices. read more

. Don't not use The order online service THEY WILL NOT GIVE YOU WHAT YOU ORDER .. I was very sick had my mother in law go pick up my groceries for the week . When she arrived she was informed they were out of a lot of the items on my check list . (Out of curiosity She went in later and found the items that were "not available " it was a mess . And I was very upset .. I called the manager and voiced my concern and he promised me he would call me back .. never heard anything from anyone!! Been over two weeks now .. Poor customer service and very very poor management! read more

Stopped by the deli on my way home to pick up a few things, mistake not going to the Kroger near my house! 3 deli workers were very rude. Asked for a certain roast beef and worker commented "ugh calgon take me away". Really!?! Salad bar not fresh either. Lesson learned to never stop here again. read more

I shop here every week. Stunning selection. Wine department is huge! My only complaint is I want more live cashiers and bagging help.

Very pleased with this store. Friendly employees and great prices. Have been shopping here for four years and have saved hundreds of dollars on their prices. Originally from Florida and a Publix shopper. Kroger prices are much lower on so many items. We only shop Publix now for the buy one get one sale items. Weekly sale prices are great and the fuel points lead to great savings at the pump. Store is clean and bright with helpful employees. My only complaint would be to not rearrange store items to different locations periodically, this does frustrate customers! read more

Worst Kroger ever. Unorganized, poor selection, chaotic. During a busy shopping day they are moving items around. Employees are running over shoppers with large carts. Managers are standing in the middle of isles deciding what to do next....maybe y'all should have thought about that before. Long check out lines. Exhausting. Even a trip to Walmart would be better than this. read more

In Store is fine, but their online shopping experience is incompetent. We gave them 6 hours, told us to come back 2 hours later. Call ahead the second time to make sure it's ready, spend 20 minutes on the phone with corporate because they can't get hold of the store, they eventually say they don't know. We roll the dice and decide to head back, surely 8 hours is enough right? Arrive on time to find a line of 7 people and there's only 4 spots for online pickup. read more

This Kroger is the best kind of Kroger ever. It's like a cleaner and friendlier-staff version of Walmart (I just roasted Walmart didn't I? ). The staff is friendly, everything is just nice. Nothing to complain about. read more

This store is outstanding. It has a salad bar, sushi bar, potato bar, olive bar, and pizza bar. You could do any shopping here, they even sell clothing and there is a jewelry store inside. I LOVE this store, and if I was ever offered a job in or around Atlanta, this store would be one of my weekly stops. I literally would move to be near this store!!! read more

Not attentive service to order and watery latte with no foam made twice horribly. Nice people just not trained well

Kroger has the best prices and keeps everything extremely clean. I always walk away happy. The staff is pleasant and the selection is wonderful. I'm always willing to drive out of my way to find a Kroger. And their fuel points are a huge advantage! I wish I could give it 10 stars!! read more

Last week I was injured which is bad because I am also disabled. My sister got few items from this Kroger. I do not need the items but I don't have the receipt and my sister does not shop at Kroger she shops at Public so she doesn't have a Kroger card. All I want is to exchange the items for something I can use, I don't want $$. The woman working the "customer service" desk and the manager both said since I can't prove the items came from their store. They then followed it up by saying my sister and I probably stole it. Wow, that's a way to get and keep customers accuse them of theft ! ! I would not recommend shopping at this store unless you enjoy being called a thief. read more

First time at this store. Beautiful and well stocked produce, bakery, and meat departments. Starbucks staffed with friendly, helpful baristas. All store employees very helpful and friendly. Store also carries nice collection of home goods and Carhartt clothing. Well worth the 30 minute drive from my home. read more

Great store, friendly staff, competitive prices. Just wish their gas pumps were open longer. It's amongst the cheapest in town and they're missing out by not having it open 24 hours. In fact, the whole store should run 24 hours. read more

Great store. The Starbucks still has some growing pains, employees don't seem to quite know how everything works.

Giving this Kroger 1 star only because the store is neat and clean and they have a big variety of everything that is needed, but I would give the pharmacy department no stars at all if it was an option. This will be the 3rd time I had a bad experience with them the first 2 time I let it pass but since it is a continuous thing, enough is enough. My 5 month old was sick we left the doctors office at 9:00am and I called Kroger 20 min after to see if my rx was ready they said they never received it so I call my Dr and had them resend it, we went to have lunch while they worked on it, back to Kroger at 10:30 it still wasn't ready they told me 10 more minutes so we went shopping in the store, checked out and went through drive thru and it still wasn't ready so we parked and came back 10 min later. We left Kroger finally at 11:45! Pretty ridiculous to have a customer with a sick child to wait since this morning, they didn't take the initiative to call the Dr or even put it as a waiter, while the staffs just stood there doing their hair and talking! I will be transfering my business! read more