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Kroger

2.8 (49 reviews)
ModerateGrocery
Open 6:00 am - 11:00 pm
Updated 2 months ago

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a stalk of celery on a cutting board
Marie B.

I DO NOT recommend the Keller Kroger at Rufe Snow & 1709 nor Store manager, Raymond Trevino nor Kroger online customer service Supervisor, Monique I am a disabled senior who depends on senior transportation services for grocery runs. Rides must be placed two weeks in advance. Not feeling well the night before because of my illness, I ordered an online pickup order in the middle of the night. I picked up my order with transportation services. Arrived home to find my order, my two weeks worth of produce, most were severely spoiled. I immediately called Kroger & spoke to the manager, Raymond Trevino. I explained the situation & my upset for the carelessness of the store, produce manager & shopper of my order. Many were visually bad, soft, (including 3 frozen cucumbers) & spoiled fresh produce! Much was visually obvious through the packaging & individual hand picked items. I said I have pictures to send. He gave me his email address & I did, w my phone number to be updated on the new produce delivery. He said he would pick fresh items & have them delivered to me for free since I have no family near or way to come back to the store. I waited. He did NOT keep his word. He said this was the first time anyone ever complained about the produce there. He condescendingly ended the call by sarcastically saying "YOU have a blessed day!" After reading all the comments here, it's obvious, I am not their first complaint about this location. Raymond Trevino did NOT keep his word. At all. I never heard a word back! I called the Kroger company customer service, asked for a Supervisor. I spoke to Monique & explained again. She apologized & refunded me for my bad produce & said she would additionally credit my account to cover delivery cost so I may reorder & have them delivered to me. She also did NOT do this. I won't ever shop Keller Kroger at Rufe Snow & 1709 again. I wish Kroger home office would pay attention to these posts and do something about the stores giving them a very bad name. With so much grocery competition, hard to believe they don't care to lose customers. People in my situation can't get to the store to replenish my well needed produce.

people shopping in a grocery store
Mary N.

Wow! There is two long lines to check out! How about opening the other self check out if you only have one cashier? It makes me wish I lived closer to another Kroger instead of this one.

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Pamela R.

This is the Kroger I almost exclusively shop at. It is a smaller one but can find pretty much everything I need at this one and have found the employees tend to me friendly & nice here compared to other Krogers. I typically do clicklist & pick up my order. I almost always have a good experience & they substitute with higher quality/quantity items if the item I requested was out of stock. The store is clean and well maintained. They have two self check out areas which is where I typically buy my items.

Scan & Go is here.
Eric W.

Taking a star off for two reason: 1. No bicycle rack. I am riding my bike more, and it is sad how few large businesses in Keller have provided this little thing. To be fair, Tom Thumb does not have a bicycle rack either, but at least there are a couple non-rack options at Tom Thumb. Note: I did a little research and Keller, unlike Fort Worth, does not require businesses (of a certain size) to install bicycle racks. Still, some businesses have elected to do it anyways, so kudos the them. 2. Kroger did away with the senior discount on Kroger brand items. This really bummed my dad out. Almost every product in his cabinet was the Kroger store brand. Now to be fair, I think Kroger still has better prices than TT, but the shopping experience is not as nice. Bottom line: I did e-mail both Kroger and Tom Thumb about the lack of a bicycle rack. I may also see about getting it on the requirements list for new buildings/businesses.

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3 years ago

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3 months ago

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2 years ago

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1 year ago

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4 years ago

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4 years ago

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1 year ago

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8 years ago

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6 years ago

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5 years ago

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5 years ago

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8 years ago

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6 years ago

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3 years ago

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7 years ago

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3 years ago

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9 years ago

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8 years ago

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7 years ago

I like this store. It's compact and convenient. The staff is helpful and professional.

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14 years ago

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7 years ago

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11 years ago

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5 years ago

I shop at this Kroger at least twice a week. Great store with helpful employees. Never have any issues with produce or expired product.

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10 years ago

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5 years ago

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8 years ago

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6 years ago

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9 years ago

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17 years ago

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14 years ago

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12 years ago

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13 years ago

The website says its 24hr. It's not. I went there at 1245 and on the intercom I hear we'll be closing in 15min. Man did I rush lol

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13 years ago

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Review Highlights - Kroger

The staff are mature, very friendly, and helpful.

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WinCo Foods - Can you believe this?? Flawless!!

WinCo Foods

(60 reviews)

$

Far North

I hate this store the people working here they must be very miserable with their lives the cashier…read morename was Cindy K she tells me that they don't allowed any dogs in the store, without asking me first if it's a service dog, after that she asked me if it was i said yes she is a service dog, she replied that they usually on the floor and I was holding her in my arms because I know they don't allow in the shopping cart, I told her that I didn't want her to eat anything on the floor, but she called her manager and she also said that they don't allow any dogs in the store again without asking me if it was a service animal first, she asked me after that. Im very annoyed about those kind people's working in this Winco. Not nice to customers.

Very good grocery store. We've recently shook up our grocery practices, having been in a sort of…read moreKrogers trance for a decade or so, going out of habit to the one near us since it was new. But it's been in steep decline and with the arrival of HEB to the area, we woke up and are examining the grocery landscape we've been blind to. We since have been coming here and we are very pleased! For starters, this place looks immaculate, totally spotless, so orderly and neat it's amazing. We even said "this place is roughy the same age as the Kroger up the road and this proves Kroger has no excuse to look so dilapidated, when THIS is possible in roughly the same area". It's so orderly, I couldn't help but even straighten up the voids I made in the products as we shopped like I worked there! Haa! I just respected it, you know? Anyway, the prices are on average a bit lower too, some by a lot! I believe the reason is they don't dabble in the annoying point system or the apps to try to hook shoppers into a "marriage" of sorts the way everyone does these days. To not even try to game shopper's behavior or try to track them at all they don't have to invest in it, so everything is straightforward and they have a lower overhead. I LOVE it. I'm done with having Kroger hook me into buying gas from them in a loop of trying to get the most out of points nonsense. Winco is the simple old way and I've missed it (and a little annoyed at myself for missing out all these years, but no more)! The checkout is great, staffed far more "human" than Krogers, and even have the choice in paper/plastic to optimize your sacking. The employees straight-up seem frankly happier to be there, and authentically, not robotically acting out a script. A nice bunch. They surely must be to actually try as hard as they do and it shows by just looking around. I could go on and on, we were very analytical about our "change-over" and we doubtless will be checking out HEB when they finally open, but regardless how good they are too, Winco has TOTALLY won us over and we will be coming back here regularly for good! Thanks, Winco!

Wild Fork - Let's see

Wild Fork

(28 reviews)

My wife went for a long browse and shop today. What a cool store, with awesome grocery food…read moreoptions, especially meats. Wild is truth! Healthy stuff, tasty (just had the cod and mixed vegetables), and the prices are very reasonable! Surprised. Definitely will be going back regularly. They flash freeze everything for freshness, and great shelf life. Stocking up was fun.

I was housebound this past weekend (meaning, no vehicle) but wanted to surprise my husband with…read moresomething special so I decided to give Wild Fork delivery a shot. I ordered a grass fed rib eye, short ribs, gravlax, sweet Italian sausage, and mild Italian sausage. I can't give everything 5 stars. The short ribs were way better than expected - I read lots of complaints about them being all fat, but mine were fantastic. We made a dinner out of them and used the leftovers to chop up into scrambled eggs this week for breakfast. The only issue I had there was that they come in a bag that is not vacuum sealed, so they looked really freezer burned and dry. I guess if the flavor was good, they were fine? But they really should consider vacuum sealing these. The rib eye was not as red as it should have been. It seemed a bit brown, as though it had slightly oxidized before being vacuum sealed. And it was very small, only 12 ounces. I expected at least a pound. Lox was very flavorful, albeit a bit leathery/dry. Again, like the rib eye, it seems like it was a bit oxidized before being vacuum sealed. Sausages were good - as long as you vacuum seal sausage, it's fine frozen and really just a matter of personal taste. Ordering and delivery process were easy and efficient. No complaints there. I will definitely try them again, with a keen eye on reviews of specific products so I know what to expect.

Kroger - grocery - Updated May 2026

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