I used this Kroger because it was very close to my residence. Today I had an issue with the pharmacy; specifically the pharmacy manager. My physician electronically sent in prescription for a medication that is a controlled substance. I had been directed to take half a tablet/day. Unfortunately when I arrived home I saw I had capsules and could not take half. My physician called the prescription again in tablet form. The pharmacy would not release it; understandable. I explained the situation nd was told I needed to tell my "physician to get it together." I was optimistic and went in, thinking if they saw I had the original bottle we might be able to work it out. I was curtly shut down. I responded with you don't have be ugly. At that point I was accused of calling the pharmacy manager names and informed that she would no longer allow any of my prescriptions to be filled there. I was upset. Now in retrospect, I realize I do not want to do business in this hostile environment. I recommend to Kroger customers in the area that use the store at 116th and Olio. It is cleaner, has larger selection and I am cautiously optimistic a pharmacy that understand that sick people can be a tad grumpy. read more

Things I love: Their $10 for 10 beers (and usually the good kind.) I mean seriously, I can rock out at that price for a long time. Things I can't stand: I never remember my Kroger card and no matter how many times I correctly enter my phone number for my alternate ID, it never works, I mean, never ever. read more

Love the fact that this place is open 24/7. Makes it super convenient to pick up groceries whenever you need them. For me, I like to go shopping later in the evening to avoid the work rush and this Kroger allows me to do that. They're usually well stocked. only experienced them not having a specific item I was wanting once. read more

Kroger - Grocery Near Me - Fishers, Indiana

Great, newer concept store. Easy to navigate and all staff I've encountered are beyond helpful by giving direction and offering to show me to the area in question. Excellent selections overall. Murray's cheese shop is terrific. I really appreciate the guys in seafood. They are pleasant, helpful and accommodating. Customer service is similarly engaging. read more

Chantem is just a plain rude girl at Deli department I've been coming here for 2 years( Chantem has been there about 6 months) and always never a smile or greets you with a smile Never a happy person I was standing about a minute in front of meat deli early morning and she is doing something behind the doors- sees me and comes out to put something near hot area and doesn't even respond to me- Chantem is not a people person, does not meet customer service criteria She is a behind the doors person She never gives a sample of the meat not that I want one but my 5 year probably would read more

Wow. Been a long time since we've been up to Fishers and boy have they remodeled this store. All new deli and hot meal area on the left. Expanded product selection. Really like the new look and really surprised they were able to change the store around from what it was. And with the new gas station maybe I can finally start getting fuel rewards. read more

Kroger is the best for grocery shopping. U have to sign up for the Kroger Plus card and get the Kroger app though. U can load digital coupons right to ur card/phone. I saved $72 today with all my coupons. Not only are the coupons good, but u can get fuel points to use at participating gas stations too. I have saved as high as 55 cents per gallon before. U can also sign up with Kroger and they will donate a small portion of the profits of ur grocery shopping to whatever charity u choose. I chose Casa del Toro- a pit bull rescue located here in Indianapolis. read more

Terrible experience. Terrible customer service. We waited for 2 hours for our pickup order, and we were still turned away without our groceries and had to come back for them the next day. The guy working the pickup orders said they haven't had a manager there for 2 weeks. We called the store once we got home and the same guy proceeded to impersonate a manager and continued to do so, until we told him we were just there and spoke with him in person. I called Kroger corporate to share my experience and they don't care. The lady took my name and number and said someone would call me back the next day....I never heard from anybody. There are much better grocery options with much better customer experience. Kroger has lost my business. read more

I love the store! It has been getting better this year as they have been expanding. They have a great selection of gluten free foods which has given them more of my business. The only issue I have is working nights, I tend to grocery shop late. If i have a large amount of items there is only self check out lines usually though with many employees walking around. It makes the check out process very frustrating when you have many items. The self check out isn't sufficient for big orders. It is a pain and then there are several employees standing around, usually watching the struggle. If possible they should be allowed to keep one lane open. Even if it's credit only because you guys have to have closed drawers by that time of night read more

We love Kroger!!! The one by us at 116 and Cumberland has now undergone 2 remodels in the last year or so which has been a little frustrating but they did it with such great customer service. One day we couldn't find the RedBull anywhere and asked a manager. He directed us to an aisle that was actually not correct. 5 minutes later we ended up finding it and checking out. He must of noticed he gave us wrong directions and came to us in the checkout line and made sure we didn't pay for that redbull. How awesome was that! We also love their new seafood area. They season and put it in an easy cooking bag. Best tilapia I've ever made thanks to Kroger! read more

This store has some real issues on stocking. It's unbelievable that their shelves are never fully stocked. The produce department is joke. There is always something missing. Basics like cabbage, broccoli and mushrooms, really? read more

How successful a person will be shopping here depends on when they shop here. Typically, the produce section has next-to-nothing to choose from until around 11AM. The Dairy department struggles to keep up with the demand most of the time. I have only ever seen a couple people stocking that area, working frantically. Avoid the meat department in the mornings, as there will be precious few ground meats or chicken parts to buy. Knowing that there are overnight stockers in the building begs a simple question: why are there no overnight stockers for the various perishable departments? Some of the non-perishable aisles are not wide enough. Add one of those large Clicklist carts, and it begins to border on claustrophobic. Employees on the whole are pleasant, yet I have yet to see any member of upper management on the floor. Maybe if they made an appearance they'd see how certain departments are struggling. Last thought--if the store cannot keep enough inventory in place for the customers, maybe the store should not be open 24 hours a day. read more

Consistently awful. I've often left the store wondering if it was an experiment to see how badly they can operate a store and still be viable. Rotten produce, lazy uncaring employees, utter lack of customer service, and lousy parking are a few of the reasons I'm not going to go back. Fresh Thyme is down the street for produce and I can order just about anything else I'd need from Kroger from an online retailer. read more

This is the best Kroger in the area. When we first moved to Indiana, we stayed in Fishers and this was our nearest Kroger, and we missed it when we moved to Indianapolis. We went back a few weeks ago and it's even better than before! The deli is fairly expansive. They seem to mainly stock Boar's Head cold cuts and cheese, but the selection is better than most places. We really like Lacey Swiss, and they stock that. I love how, when they slice the cheese, they check with you to see if the thickness is good and you are offered the first slice. That really helps if you're shopping on an empty stomach! They have a lot of imported cheese options at the cheese counter, and I really like the $5 cheese wedges as you can get different cheeses that you may not have otherwise tried. They also have more than one triple cream Brie... what is there not to like? The vegetable department is large and I have never gone there looking for something and it not be in stock. The vegetables are always really fresh. The meat department is also pretty well stocked. I just wish they'd have more local options. This Kroger is a one-stop shopping option. Too many times, I find that you need to go to at least two stores to get everything you need. At this Kroger, as long as you aren't looking for something out of the ordinary, you can get your weekly grocery shop done under one roof. read more

This Kroger isn't as new and hip as some of the others in the area, i.e. 116th, Binford but it gets the job done and it's not to expensive. I buy my groceries everywhere but I tend to come to Kroger, this one and the one on 116th a lot. read more

Came here for a special beef from deli. No employees were in deli area. We checked hours, yup still open. Waited, finally went over to meat/ seafood area and asked for help. They called on interrcom and no one ever responded. We left store and bought nothing. Couldn't get waited on even after asking for help. read more

This location used to be ok but has rapidly been going downhill. My fiancé got food poisoning from the deli on Feb 16 and tonight a woman was panhandling inside the store. We will stick with Fresh Market and the Olio location going forward. read more

The shelves are often out of sale items, and clerks won't help to locate stock. I've asked if they can look in back. "If it's not on the shelves now, we don't have any until the next stocking rotation" I've been told. I've also been told "Come back this afternoon, it will be out then," and "I'm busy stocking, go to customer service and get a rain check." This is my least favorite Kroger, and one of my least favorite food markets of any type. In a recent survey of customer service at all types of businesses, Kroger came out 5th worst. Only beaten by Wal***t, two cell carriers, and a massive cable TV company whose name begins with a "C." The employees at this location must be taking their customers for granted due to their location that brings in many customers no matter what they think of the store. read more

I agree totally with Kristie F. The staff at this Krogers is amazing. A special kudos to Dalila who helped a fellow diabetic find her fav sugar free carbonated water! Nice to see such good customer service! read more

They promote their click list program, I selected a time available and built my order way in advance. It's way past the pick up time and I'm still sitting here waiting. Could have done my own shopping quicker than this. Don't offer something you can't do......and build expectations and then fail miserably read more

I have been to this store twice in the past month due to the remodeling of the store I usually go to. It is twice as far and it's difficult for me to get to. It is a very nice, clean store. I get asked if I need help several times which is nice since I am not familiar where things are at. Overall a pleasant experience. However, both times I have gone to pay for my things the cashiers were stand offish or just downright rude! The last time the woman argued with me and I went to the service area and that woman was very rude too. I hope they open my local store soon! read more

My husband was given the wrong Clicklist order, so I called to fix it. I'm not sure who the gentleman was that I spoke with, but he was very apologetic and offered a Kroger GC due to our inconvenience on having to make a trip back. Overall very pleased with our experience with Clicklist, and it's employees. read more