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    Kroger

    2.1 (50 reviews)
    ModerateGrocery
    Open 7:00 am - 10:00 pm

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    2 years ago

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    4 years ago

    They are consistent. Consistently bad. Prescriptions are never ready on time. It takes forever to talk to someone. They are usually rude.

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    6 years ago

    Terrible, just terrible. Crappy customer service attitudes, poorly operated. Nothing changes. Why I keep coming back, I truly don't know.

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    4 years ago

    Been shopping at Kroger since I was 14. Still a loyal customer so they must be doing something right!

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    Page 1 of 2

    Ask the Community - Kroger

    Review Highlights - Kroger

    I live in Lenox Village so this Kroger is super convenient but in all honesty I like the Edmonson Pike store a little better.

    Mentioned in 2 reviews

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    Kroger

    Kroger

    2.7(63 reviews)
    5.8 mi
    $$

    This Kroger sits on Franklin Road parallel to 65 and anchors a shopping center that also features…read morePetco and First Watch...and at first glance, you'd assume this is your standard Kroger location, but that assumption would be false! This Kroger is the rich uncle of Nashville area Kroger stores, and I am here for it! From the moment you pull in, the grey painted brick tells you this location is next level, then when you enter you are immediately greeted by the large lit "BRENTWOOD" sign atop the fruits/veggies wall. The store has clearly gotten updated in the past few years, but it doesn't seem like the whole thing was done. The inner aisles and registers look to be in line with other stores, however the outer aisles, specialty counters, fruits/veggies, pharmacy and the exterior all appear to be outfitted with the latest flooring and signage. In addition to the updates, the store is quite expansive. I definitely felt like this location has lots more variety of your standard items than other nearby Krogers. Service was friendly. I didn't encounter anyone on the floor from a service perspective, but did notice several employees stocking and straightening things up. The cashier was friendly and efficient. Overall, this is, hands down, my favorite Kroger in the Nashville metro area! The fresh and semi-upscale look combined with the large layout, nice Starbucks, copious amounts of small double-level carts and overall solid vibes make this location a stellar spot for all your grocery needs!

    In Arizona, we have Fry's. In Nashville, it's Kroger. This Kroger is huge & very nice. Did some…read moreshopping on our trip & this one was near our hotel. Prices weren't bad either.

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    Kroger
    Kroger
    Kroger

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    Trader Joe's

    Trader Joe's

    4.3(30 reviews)
    8.1 mi

    This Trader Joe's sits in the large shopping center on Cool Springs Boulevard along with TJ Maxx,…read moreStarbucks and a few other local and chain spots. There are not too many TJ's scattered around Nashville, and luckily my office is just around the corner, so I frequent this TJ's more than any other! Trader Joe's are small, but mighty and packed to the brim from entry to exit, and even to the sidewalks! Pricing is not as bad here for majority of the items as folks think. Their veggies, cheeses, breads, wine and frozen items are all well priced. You get pricier on the specialty/organic stuff, but I stick to a few things and make it out well under budget. Of those areas, the frozen section is where I spend most of my time! Service at Trader Joe's is second to none, especially at this location. They are friendly and efficient. Overall, love me some Trader Joe's!

    Gotta love TJs - anywhere, anytime, or just about anything! The staff are so kind and helpful, I…read morelove grabbing flowers, cards, and small meaningful gifts here. I do grocery shop here from time to time. The biggest deterrent is how small this store is and how crowded it tends to be. Parking can be a bit challenging even though there is plenty of spots with a large shared plaza parking lot. Traffic is heavy just about all the time no matter which direction you are coming from. Is it worth the hassle? Absolutely! Never regret a trip!

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    Trader Joe's
    Trader Joe's - Storefront

    Storefront

    Trader Joe's

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    Publix Super Markets - this is at publix where i spotted a karen

    Publix Super Markets

    3.5(31 reviews)
    0.2 mi
    $$

    My psychiatrist called in a prescription 8 days ago for me to pick up before my trip to the UK. I…read morewas told on Wednesday by someone at this pharmacy that I couldn't pick it up until Thursday. It's Saturday. My flight leaves in 6 hours and they are refusing to fill my prescription. I will be without my medication that I need while traveling internationally because Wafeek refused to do his job. He was also very rude and condescending to me while I was trying to get him or anyone there to fill my prescription.

    I've waited for a few months before writing this review. I have always loved Publix and their…read morecommitment to quality and customer service, but this one is falling short- multiple occasions. If the review was strictly for the cashiers and baggers it would be a 1. If it was for the Deli and Bakery staff, it would be a 5. Clearly whoever is supposed to be selecting and training the front end staff is not doing their job or not holding them accountable. I was there yesterday and went through the checkout. The cashier said not one word to me, looked like she would have rather been having a root canal then be at work. not the standard " you find everything you needed?"- nothing and meanwhile there were others who I assume were supervisors yelling employees names across the store. I didn't see the guy that is usually supervising up front. He's always very friendly. I even said to the cashier "are you having a bad day? " it's just incredibly disappointing for a company that has such a good reputation. This is the third time this has happened there and the second with this same cashier. The guy bagging the groceries was not any better and although I had a full cart- not one offer to take it to my car. Now the deli was amazing. Even though they were slammed with customers, they could not have been nicer and more apologetic for the wait. The lady with the British accent is a gem! Always so friendly and welcoming. I hope they fix their front end issues. It's just not up to Publix standards and they will absolutely lose business because if people want to have a mediocre experience, they can shop elsewhere.

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    Publix Super Markets - Check out this inscription!

    Check out this inscription!

    Publix Super Markets
    Publix Super Markets

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    Kroger

    Kroger

    2.7(29 reviews)
    7.8 mi
    $$

    I have been coming to this Kroger fir a wile now. I always have a good experience in the store…read more They are well stocked, have a great produce department & is well merchandised. My husband does the digital coupons on the App & saves a lot of money so worth it. The customer service is good too. Shout out to Daniel, one of the employees at the self check out who helps bag. Daniel is always so helpful & pleasant. My favorite time to shop is around Christmas & Y'all Christmas is in full force at Krogers so be sure to stick up stock up on goodies! Especially baking supplies! The only reason I cannot give this Krogers a 5 star review is because although the store is close to my house it is always busy on Mallory so makes it hard to pop in for a few items because you have to fight traffic. Ugh !

    Only been to this Kroger a few times as it's in a highly condensed/busy traffic area of Cool…read moreSprings. We came post our weekly Costco trip and were able to get in/out relatively easy with close parking. I felt like the produce section & the wine/beer section were superior to other Krogers in the area. The store itself was incredibly clean, well organized, had everything I was hoping to find, and the staff was friendly at the self-checkout with coupons.

    Photos
    Kroger - Spoiled Milk sold and given to one year old who got sick. Was purchased on November 26 Caron dated 12/22

    Spoiled Milk sold and given to one year old who got sick. Was purchased on November 26 Caron dated 12/22

    Kroger - Another view of Christmas  yummy goodies! Great to put in candy dish for pop of color

    Another view of Christmas yummy goodies! Great to put in candy dish for pop of color

    Kroger

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    Kroger - grocery - Updated May 2026

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