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    Kristoferson John S

    1.0 (1 review)

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    7 years ago

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    Texas Bone and Joint: Drew Ratner, MD, MBA

    Texas Bone and Joint: Drew Ratner, MD, MBA

    2.0(1 review)
    6.4 mi

    My appointment was scheduled for 10:30 AM. I arrived early at 10:15, filled out the (excessive)…read morepaperwork promptly, only to have the front desk attendant comment, "Oh, let me check through this; you finished too quickly." That should've been my first clue that efficiency is not the priority here. I wasn't called back until 11:00 AM... thirty minutes after my scheduled time. Once in the back, they took my blood pressure and told me to wait for an X-ray. I still hadn't seen a provider. I even mentioned that my symptoms had improved significantly, but they insisted on proceeding with the X-ray regardless. Fine. So I waited. And waited. And waited. By 11:30 AM, I had now been in the building for 1 hour and 15 minutes and still had not been seen by anyone to actually address my issue. I stepped out and spoke to the nurse who had taken my blood pressure (she was kind and professional, and honestly the only reason this isn't a 1-star review). I explained the delay, told her I needed to leave, and she offered to try to rush the X-ray process. At that point, I had no confidence it would be handled quickly, or that I'd see the provider anytime soon afterward. It felt like I could be there another hour or two, and I had already wasted enough of my day. I politely declined, asked them to cancel my appointment, and left. To their credit, the staff was understanding and said they wouldn't charge me... we'll see. I'll update this review if that turns out not to be the case. Bottom line: I can't comment on the quality of care because I never got far enough to experience it. What I can say is: if you have an appointment here, bring a charger, a snack, and maybe a blanket. You'll be waiting a while.

    From the owner: Meet Dr. Ratner Drew Ratner, MD, MBA, is an orthopedic…read moresurgeon specializing in sports medicine, joint arthroplasty, and fracture care at Texas Bone and Joint in Denton and Lewisville, Texas.  Dr. Ratner grew up in Dallas, Texas, where he attended high school at the Episcopal School of Dallas. After graduation, he attended Northwestern University on a soccer scholarship. While at Northwestern, he was a three-year starter and two-year captain of the soccer team, which finished in the top 25 all three of those years and went to two NCAA Elite Eights during his time there. He graduated in 2008 with a degree in psychology. Then, Dr. Ratner received his medical degree from Texas Tech School of Medicine in Lubbock, Texas. He concomitantly obtained an MBA with a concentration in Health Organization Management from Texas Tech Rawls College of Business.  In 2018, Dr. Ratner completed an orthopedic surgery residency at the Greenville Health System in Greenville, South Carolina. In Greenville, he received extensive training in orthopedic trauma at a busy Level I Trauma Center. He also trained in hip, shoulder, and knee replacement surgery at a total joint center of excellence.  Dr. Ratner also completed sports medicine training, including arthroscopic knee, elbow, and shoulder surgery, at the Steadman Hawkins Clinic of Carolinas and Blue Ridge Orthopedics, where he served as assistant team physician to Dr. Stephen Martin for Clemson University Athletics. Finally, Dr...

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    Texas Bone and Joint: Drew Ratner, MD, MBA
    Texas Bone and Joint: Drew Ratner, MD, MBA
    Texas Bone and Joint: Drew Ratner, MD, MBA

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    Kristoferson John S - orthopedists - Updated May 2026

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