I hope to save others a great deal of aggravation here. I simply cannot recommend this company after our recent experience with them. We were very disappointed with the customer service, lack of accountability and poor communication from their side. They were hired to appraise a property that we were purchasing and, mainly because of their poor communication, we had to request 2 addendums to our Purchase and Sale Agreement, to extend our financing commitment date. Our financing could not be 100% approved until the appraisal came in. When they missed their deadline the second time we didn't want to request a 3rd deadline extension, out of fear of the seller walking away from the deal. Everyone is busy - that is not a valid excuse. This is a case where, if they just picked up the phone and explained the situation vs. ignoring their obligation, things could have gone a whole lot smoother. read more