-kid had a fever that wouldn't go down after Tylenol -Plenty…read moreof open appointments, registered my kid on the way in, $75 copay -we were In/out in 50 minutes, saw Dr. Jackson 10/10 recommend, she suspected HFM like sibling has, just no sores yet -doses of zofran ibuprofen given in office -flu & strep tests negative. -school note given with D/C paperwork without me asking -felt like I took a new kid home, she even ate food! -this AM: HFM confirmed with 1 sore in mouth Such an amazing resource for this area where it can take forever to get in your own pediatrician. Good to have this quick, quality alternative option for peace of mind & CONVENIENCE! Because a sick/injured kid is never fun or convenient.

I highly recommend this place to any parent looking for quality care from a staff that genuinely…read moreprioritizes your child's well-being and tailors support to your specific needs. They're incredible.

Worst staff ever. Initially, they won't pick up, if they do they will most probably hang up on you…read moreas they did this morning to me. Their staff does not have the basic knowledge of how to operate an office. Don't waste your time at all.

Don't even bother wasting your time and calling because they won't pick up. I've been trying to get…read moreahold of this office since Monday and it is now the following Monday and I even left a message and they still didn't call back.

Wellness checks were nothing to write home about, however, their billing department is very shady…read moreand I would highly recommend going somewhere else. I went here in 2017 for a couple of years then came back in 2023. I decided in 2024 to go to a different office. A few days after requesting our paperwork, I received a collection letter from the office for an unpaid 2023 balance. I was never made aware of this bill. When I called the office, they gave me a different number for billing. When I spoke to billing, she said she had an old address for me although I updated it at the 2023 visit. She said it's not her fault because they work in different offices. I had to pull teeth to figure out what the bill was even for. She finally gave me a code but could not tell me any more information about when the bill was sent, why insurance didn't cover it, what the code was for, and when she sent me the bill to my incorrect address. She put me on hold multiple times to talk to her manager. I asked to speak to her manager and she said "my manager said I have no business talking to the manager" and they already sent it off to collections so I can just deal with it

My son has been here since he was born, I can't say enough good things about this practice. We love…read morethem so much! Will absolutely be bringing my second son here as well who is due in December.

Highly disappointed in my care at this location. i came for one appointment and did not return…read more When I walked in there were so many adds regarding eye lash serums and other weight loss options that I felt like I was in a multi level market scheme office. I felt that Dr Reid wasn't very attentive to the patients needs. She stood across the room the entire time. For this reason I didn't return. I think as a healthcare professional you should be worried about patients health not their eye lashes or selling miscellaneous marketing items to make additional money. I will say the inside was nice, clean, and front desk staff were nice for the most part. I have found another primary care physician, I suggest you look elsewhere for optimal healthcare.

Literally called and asked if they took my insurance before driving there. Said they did. Turns out…read morewhoever answers the phone is incompetent because they looked at my card like they've never seen insurance and said they don't take it. Even went back in afterwords to clarify and they looked at me clueless

Optimum care always takes care of me without fail. My doctor walked me through each lab item and…read moreexplained to me what it meant and why it was important.

The company did not do a meet and greet before they sent someone to work with our elderly mother,…read morewe were told this information was private. When we called the business line the person did not announce their business and just said "hello" as if they were using the phone for personal and business reasons, then they hung up. I called back immediately and left a message announcing who I am and that I am a relative of one of their clients that would like a return call. They immediately called back and announced themselves as the business and began to tell me there was nothing, they could do to give information about the healthcare worker and that I should have asked for ID on day one. Later after our mother got sick, she requested that the healthcare worker wear a mask and gloves and the agency and healthcare worker told us that the client has to provide it and the worker said she did not have the money for these supplies. Our mother had been a home health care aide for 10 years and she thought these questions were normal, but with this company they continued to be abrasive in their customer relations and evasive about any questions they were asked. It is my opinion that they think customers do not have the ability to give a review on the internet of their company and they think they can get away with this kind of treatment. I am writing this review on behalf of the experience our family had with this company.

Home Healthcare should be provided with empathy, top notch personal care, and genuine love and care…read moreto all patients. Caring Hands Healthcare Solutions epitomizes exactly that. With such wonderful staff and caregivers, this home health agency prioritizes the exact needs of the patient. Every person needs to have the secure feeling that they can trust the caretakers to take good care of their family member's and with caring hands healthcare solutions, clients will have their peace of mind that they're loved ones are well taken care of. They have such a great group of people that run the business.