Had family in town to celebrate a birthday and we specifically chose this restaurant to try as it was a newly opened black-owned restaurant. The atmosphere inside is clean and great for a special occasion. There looks to be a private room in the back for an even more upscale dining environment. We were here on a Saturday afternoon and it did seem rather dark in some areas so we chose a table closer to a little light. The service was definitely the best part of our experience. Our server was Nikita and she definitely made sure to take care of us and was friendly the entire time. It was also clear that the owner wanted to ensure we had a good experience, and was appreciative of our business, which does go a long way! Our meal started off strong with a great deal on margaritas for only $6! The Fry's deviled eggs were also interesting but very good. The menu has a decent variety to choose from for everyone in our party although it didn't really seem like tapas-style dining - just regular classic dining. There were a few things with opportunity for improvement and I would be happy to share those with the establishment as well, because we'd to have an even better experience once some of the kinks may be worked out. Every business takes some time to get up and going, so we hope to come back again, especially during a time when they have music playing - live or DJ read more

Kream Tapas Bar and Grill - Chicken and waffles - Seafood Near Me - Pineville, North Carolina

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I try HARD NOT to give 1-star reviews and definitely not to a black-owned business, but I just walked out PISSED! I called the restaurant ahead of time to inquire about the menu and if reservations were needed. The item I really wanted was on the lunch menu and not able to be made special for me for dinner but the warm demeanor of the gentleman who spoke to me convinced me to say to my husband that we should try the spot he found on IG. We arrived and I was super excited that a Black-owned restaurant was in such a prime location in Carolina Place Mall. It went downhill from this point. Our server, Brie (like the cheese), was super sweet. She disappeared for a moment and someone else came over to tell us all the menu items that were NOT available, one of which I was excited to try. The menu seemed extensive but once explained, there were only a few items available. We placed our drink, appetizer and entree orders. We waited. We waited. And, we waited. Finally, Brie, our server who was also the mixologist, made our drinks. My husband is a connoisseur of old fashioneds (disclaimer) and this one did not measure up. My lemon drop was decent. We waited so long that we asked for our check. So, I cannot give a review of any food. We didn't get to eat and are now on the hunt to find dinner. One and done! And that pains me to say as a fellow Black business owner. read more

Kream Tapas Bar and Grill - Lemon drop - Seafood Near Me - Pineville, North Carolina

Got to check out Kream last Friday night while visiting Charlotte. Kream is nestled outside Carolina Mall, but the bright white sign of "Kream" will guide you in. I didn't see the host at first as I grabbed a menu, but she saw me and tried to get my attention. I must have missed it as she roughly took me over to a table and then to another one. Thankfully, the rough start to service quickly changed as my server Brie, yes, like the cheese, greeted me and took my order. I wasn't drinking that evening, so I stuck to water. I decided to order some lemon pepper wings and collard greens as I wasn't super hungry. As I waited for my food, I took in the wrap around bar, tv screens, and the overall chill vibe. I was actually surprised that there were not more people as it was only 10 pm and not too cold, but with it being a newer restaurant, perhaps people are still discovering it. I am so glad that I discovered it, though, as my food was delicious! The wings were large and not overly salty but seasoned well with nice hints of sweet and saltiness. They paired well with the collards that were clearly fresh and house maid and just needed a little hot sauce. I filled up quickly and took my wings to go. Brie continued to check on me throughout my meal, and we chatted about books. I got to chat with the owner before I left, which was very nice, and I told him I could not wait to come back again, which is so true. Minus one star for the service at the beginning and the greens that needed a little more seasoning for me, but otherwise, everything was great, and I will be back. read more

First, the location is gorgeous. DJ for the night was dope. The private room is stunning, but the food is horrendous. I hope there is a change soon or else it won't be open long. Absolutely, the most horrible food experience that I've had in a while. Everything was flavorless or undercooked. I was very, very, very disappointed. I hate that I could barely give 1 star. I love supporting a B.O.B, but the food was expensive and sub-par. The lamb (5) doesn't come with any sides; really? The broccolini was hard and couldn't be cut without force. The fried deviled eggs were hard and not moist as if they were pre-made and frozen. The spinach wonton wasn't bad, but the balsamic glaze doesn't pair well. The crabcake grilled cheese had absolutely no flavor, which is shocking cause it had a copious amount of grilled onions, ramulade, and crab bake. It had a beautiful toasty grill, and you could see the oil that was used to grill it in a brioche style Texas Toast. I tried each component separately. The Crabcake was piled high and had some crispy edges, but it was missing seasoning. The grilled onions were a dark amber hue. I was expecting a ton of flavor and sweetness, but they were pland. The ramulade should have easily enhanced the flavor profile, but it didn't. I saw the cheese, but again, no flavor. I was baffled. Others got the salmon, asparagus, greens, brussel sprouts, and salad, which were all lacking. Either too salty or no flavor at all. I really hope that some changes are made soon. read more

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We came here on a Sunday and were really surprised there aren't more people in the restaurant. The hostess greeted us and we were seated instantly. For the appetizer we started with the southwest eggrolls which were really good and I has the brunch lamb chops and grits. The drinks were great as well. The vibe or the restaurant definitely gives Jazz club and there was kind of a DJ there. There was a setup that was playing music, but I never actually saw anyone at the booth. Overall I would recommend. read more

Kream Tapas Bar and Grill - Their take on a French 75 - Seafood Near Me - Pineville, North Carolina

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Please do not be fooled by the hype on IG. While the food is good, you are going to wait at least 1.5 hr to begin seeing any site of food coming to the table. At least that was our experience at 1pm on Saturday. It was practically empty in there but they only had two wait staff working and one doubled as the bartender and waitress and the other as hostess and waitress Before I go in further on what all didn't go good, I want to commend Brie and Nakita for their composure and ability to not crack under pressure. They were overly apologetic for the wait and were very friendly and transparent about the staffing issues. They honestly did the best they could do and served us throughout with respect and a smile. I was upset however to see the GM was there but she was sitting with a group of ladies laughing and talking while her staff was drowning with tables. Now back to the experience - so we were a group of 6 adults, 1 toddler. We were seated right away. Restaurant was empty but they cramped us into a booth with two additional chairs. After about 20 mins of waiting, the waitress who was also the host comes backs over very apologetic but is ready to get our drinks. Of course we ask her what's good on the menu and what she'd recommend. I kid you not...everything she recommended or we already had in mind for ordering was unavailable - short rib, crab mac n cheese, Thai wings, sweet chilli wings, I could go on. How a restaurant can be out of top sellers at the beginning of lunch and the restaurant is empty baffles me. That really should have been our queue to leave but we had already setup up shop and all parked far away. So another 30 mins go by and still haven't received our drinks....which were EXPENSIVE. Another 30 mins go by and we still didn't receive any food - apps or mains. Finally after about 1.5hrs we start to get some food and drinks and it came out as it was available and I mean that. Two ppl ordered the spinach wontons as apps and only one person received theres...wouldn't you fry them together??? Anyways...the food we did have was really good outside of the hot honey chicken sandwich. Two ppl in our ordered that and was not impressed with the chicken to bread ratio and the chicken was under cooked. Spinach wontons very tasty, deep fried devil eggs-good, salmon & grits- good, fries good, wings fried well however lacking true lemon pepper seasoning, onion ring tower...not much of a tower, well seasoned but came out cold and just on a plate. Drinks - old fashion- $20, margarita - taste like juice and $18, green tea shots - $15!!!!! Those usually are $6 at most. So 20% gratuity is automatically added to the bill. We asked our waitress to remove it and we'd tip accordingly. Of course she didn't want to b/c that's how she gets paid but she offered to make adjustments to the bill considering the wait and service that was out of her control. Honestly she was hustling the entire time so we understood and appreciated the offer. Long story long....we wanted to love this place but did not and would not return. Hopefully Nakita and Brie can find another restaurant to work at b/c they individually were great. read more

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My wife & I really enjoyed the food and the service was polite and on point .. this is a place I will definitely recommend to so many. So if you are reading this. Go read more

Kream Tapas Bar and Grill - Seafood Near Me - Pineville, North Carolina

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First time...Last time *Service....A (Very nice server and attentive to drink refills) *Atmosphere.....A *Wait time for meal....F (only 8-10 people in entire restaurant and had to wait 25 minutes for lunch). *Food Quality....D- (Ordered chicken sandwich with honey/hot sauce). The best part was the brioche bread! Chicken was no thicker than 1/4 inch thick and probably 10 minutes overcooked. French fries were very good! Bottom Line: One thing that I didn't like from initially reading the menu is that a 20% gratuity is "AUTOMATICALLY" added to every check (regardless of party size). Then once it's time to pay, you don't receive a paper receipt. They show your bill to you on their mobile credit card machine/computer. AND...you are asked if you want to put a tip ON TOP of the automatic gratuity. Now I'm sure if someone put up a stink about the tip, the 20% could be revised. I didn't do this because the server was A+! Carolina Place Mall was busy! This place...was dead. Always let that be a warning!! But thought we would give it a chance since it took over the precious establishment "Harpers". read more

Food service and ambiance was great. Great music, great vibe first time there. They accommodated my fiance for his birthday on his entree. Would come again. Dani Nicole read more

Kream Tapas Bar and Grill - Salmon with garlic butter and Gouda Mac and cheese was delicious. - Seafood Near Me - Pineville, North Carolina

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The bayou bliss is a must have, atmosphere was so nice beautiful place , clean, loved the live music it was a saxophone player and then a singer the fried deviled eggs weren't my favorite, texture was nice but not too much seasoning, the onions were the perfect crisp and I like the thinness, the service wasn't bad our waitress was on both sides so she was a bit busy , I will be going back !! read more

Kream Tapas Bar and Grill - Fried deviled eggs and a mock tail - Seafood Near Me - Pineville, North Carolina

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I wish I didn't even have to put the one star. I was supposed to go here for my birthday dinner. The night before we were checking out the menu and my bestie noticed that on google it said temporarily closed. I called several times no one answered. I made these reservations two months ago. It was really unprofessional that no one reached out to cancel the reservation or say they were closed. It was really disappointing to say the least. read more

This place is everything when I tell you, the lemon pepper wings were absolutely amazing. The atmosphere is super clean. Staff were very friendly. All the entrées were really, really really plentiful and the drinks were amazing. Cocktails will absolutely hit the spot. read more

The food was good. The service was not as good. The ambiance was comfortable. The bathroom was clean.

Service was slow and indifferent. Auto 20 percent gratuity added could explain some of it. Food was temperature hot but everything was over seasoned, so saltier couldn't finish. Ambiance is nice, no kids menu in a mall seems short sighted. read more

Ambiance-5...Service-5...Food-0. We took into account other reviews and went midday to avoid large crowds, hoping for a much better experience. Our server was amazing! The atmosphere is top notch! The food? Here's the tea. We ordered 5 plates. We were warned (and I say "warned" because this is not the definition of "Tapas") that the dishes would be brought out as they were done cooking and not in any particular order. We were cool with that because it's Tapas and we were sharing everything anyway. The fried eggs were chewy. The salmon was overdone and hard. The grits were interesting but I didn't hate them. The chicken was dry and tasteless. The crab cake grilled cheese wasn't not grilled at all (soft bread with sliced cheese) but I could taste where they were trying to go with it...just can't call it GRILLED. The short rib Philly needed a little salt and it was good. Fries were great. The presentation of the food was ABSOLUTELY AMAZING!!! This rating is about poor execution and taste which made the food and experience not enjoyable. I'd go to a hole in the wall for good food. read more

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I really wanted to give this place a chance, it had cool design and great music. We had reservations and were told upon arrival that the kitchen was delayed and just opening when according to their schedule, they should've been open for four hours already. Everything we ordered was not available, and the waiter had to resort to a limited menu of what we could order. The drinks are small and overpriced. The food was good when we finally got it an hour and a half later, but the last thing to come to the table was wings and that should've been an easy out the door item. They delivered food as it's ready so half of the table was done eating before the other half got their food. I would expect this of a busy restaurant, but there were only a handful of tables there. 20% gratuity was included in the bill. I likely will not return or recommend given the poor experience. read more

I'm not sure this even deserves 1 star! Went for "Ladies Night" on Saturday 2/24. Our reservations were for 6pm. At 7pm, we were still waiting at the front door for the hostess to seat us. So many people began standing at the door that the hostess just decided to seat everyone...not even in the order the groups arrrived. After being seated, we waited for ANOTHER hour...the waitress NEVER came to our table the first hour of sitting there. Eventually she came over and left cups of water on our table and then walked away. Never asked WHAT we wanted to drink. Never took our food order. NEVER SAID A WORD! After wasting over 2 hours of our time, we left to go somewhere that would actually acknowledge us! As we were walking out, we saw a crowd of people also waiting to be seated. As much as I wanted to warn them, I figured they would see for themselves rather quickly. We wanted to love this place! I honestly wouldn't recommend to anyone. I don't see this restaurant lasting long. read more

Came here for my cousins birthday, we had a reservation but still waited over an hour to receive drinks then another hour to take our order . They were out of half the sides on the menu, told us we would get mashed potatoes but it looks like they chewed it up before they brought it Food came out one by one after waiting ANOTHER hour after ordering, everyone's food was either wrong or missing items and on top of that it was cold. The food was unseasoned and when trying to get the waitress attention she ran not once but TWICE ?! Bathrooms were horrible , no tissue in any stall, very dirty and unkept. This place costs way too much to receive service and food like this. People at the door were left waiting to be seated and no one even walked up to greet them. read more

My husband and I found this place on IG. The atmosphere is really nice along with some really good music. Once we arrived the host greeted us and was honest to let us know that it may be an hour long wait before we would receive our food. We decided to wait as we just really were having a date night. No rush. The waitress (Amber) was really nice and informed us of the items available for tonight. The only reason I'm giving the score I'm giving is because of that reason. Once the items we ordered arrived OMG is an understatement for the taste and presentation. I will definitely give them another try. You can't beat honesty, great food, and friendly customer service in today's time! read more

Well worth the price for a peace of mind, and food with a taste of heaven you gotta visit when you in town. Kream dishes and presence bless the soul. read more

If I could give this place zero stars I would. I attempted to have dinner here on Mothers Day. I made a reservation for 8 ppl. When we arrived, my family was sat at 2 different tables. Our server explained the largest table they had could only accommodate 5 and the way the floor plan was setup, tables could not be connected. The manager also told us "we were slammed earlier so the kitchen is closed". We were told the bar was open if we wanted to order drinks while we waited 1.5 hours for the kitchen to reopen. I can understand 30-40 mins but A HOUR AND 30 MINUTES? I would expect that a full service restaurant would be able to handle high volumes, especially on mothers Day?! Guess not. We asked for the manager multiple times, the bartender said he was busy washing dishes. When the manager came out HE WAS ONE OF THE RUDEST PPL IVE EVER ENCOUNTERED. We asked him for an explanation as to why the kitchen was closed. His response verbatim: "Don't start asking me why why why. The bartender already told you we were busy earlier". I thought he was joking but he never cracked a smile. There was no empathy or no apologies! The owner did more damage! My party of 8 immediately grab our belongings and went where we and our money were welcomed. My family drove from Lexington NC and all we got was a weak margarita and an attitude from the owner. Ridiculous! Advice for Kream: Fix your attitude and prepare your establishment & staff for large crowds. closing the kitchen in the middle of the day on Mother's Day isn't a valid reason, it's a poor excuse! read more

the food here is amazing! well seasoned and cocktails are good as well. great place and atmosphere for a happy hour and night out with friends or significant other. I will definitely visit again. read more