We rented tables and chairs for a Saturday party. When I confirmed, I was told between 10:30 and 11…read morefor drop off. Our party was at 1pm. They were not delivered until 1. I called several times and was told they were busy, there was traffic, etc. When the tables arrived, the white folding chairs were all BEAT. Some had most of the white paint on the frames chipped off. They looked AWFUL. My husband asked when the Monday pick up would be(he said we were not available in the morning) and the owner's boyfriend, who was making the delivery said they would return around 2pm. I contacted them around 4PM, and the owner(Lori) told me that because my husband said 2pm(Nope) we were going to have to be the last stop, and they were very busy and there was traffic, etc. They did not arrive until 6:30pm While the rentals were reasonably priced,($55) there was a $150 drop off/pick up fee. She told me that it was because it was hard to find help(later we found out it was her boyfriend) Customer service was pretty much non existent. Lots of excuses as to why they were not meeting the scheduled times THEY set, and the chairs were beat to hell. I used this company last year and they were great, hence the repeat business. I later found out the company has recently been purchased by the current owner. One star is one too many. I hate to do this, but they failed to meet expectations all the way around.

I was throwing a last minute get together for my birthday and needed tables and chairs for my…read moreguests I happened to stumble upon this website and I was very pleased! The owner (Lori) answered my million and one questions and was pleasant about it throughout the entire process! The delivery driver was awesome and got it delivered and picked up within no time! I will definitely be using them again!

I have rented from them twice one of the times it rain most of the day when they came at 7 to pick…read moreit up we told them about the rain and they were kind enough to come back at 10...

Very professional business. Clean bounce house. Showed up early/on time! Will use again for…read moreparties/events.

Best in the business, if I'm hosting a event, their my first phone call. My firm had worked with…read morethem for 8 years and our event looks and sounds great, all within budget.

NEVER AGAIN! Got a 15' machine lift for $81 per day. Got it on a Saturday and was told for a full…read moreday, I had to have the item back by Monday when they open because they are not open on Sundays, which means I technically get an extra day at no charge. Turns out I needed it for the following Monday, which should only be another day. Well they charged me for 2.5 days because all of a sudden Sunday counted. NO ONE GAVE ME ANYTHING. THEY ARE NOT OPEN ON SUNDAYS, so as long as I returned the unit by opening on Monday, it was a ONE day charge. I should have been charged for 2 days since they were only open for the 2 days. Then, I was charged a warranty that I did not ask for nor did they disclose to me at signing. Their answer was "well it's in your contract". That might be the case, but as a courtesy, just like renting a car or a u-haul, you are "asked" if you would like the insurance. I would never have agreed to a warranty on an item that is very old, but solid. There was little chance of anything breaking. It's all metal. Worst of all, customer service was terrible. Whomever the lady is at the front desk, she has a horrible attitude and should be fired. She didn't give a damn about my concerns. She knew I was clearly bothered, but didn't care. My guess is she is used to unhappy customers. Apollo rental lost a customer for life. Was never about the money... it was about the service and the integrity of the sale. Would give ZERO stars if that was possible.

I rented an 18' Material Lift and I was absolutely pleased with its performance. Talk about the…read moreright tool for the right job. I lifted over 100 bundles of roofing shingles that were 70 LBS each. I thought the machine would fit in the bed of my Nissan Frontier, but they confirmed it didn't. I was able to rent a 6 x 10 trailer for it. Of course, I left the tow ball at home and needed the trailer light adapter but they hooked me up. Even assisted with loading, offloading, ratchet strapping, etc. I couldn't be happier with the quality customer service and this machine saved not only some backs, but some man hours as well. An outstanding experience.

Zack with Slush Plus came in clutch for my husband's 50th Birthday party-- the entire process from…read morestart to finish from the point of contact until he picked up the machines was flawless. Reserving a date, details about machine power requirements, etx was all very clearly communicated and easy. Zack came for set up on the day of our event and stayed through ensuring everything worked as expected and walked us through refills etx. The flavor choices are plentiful and come with directions on the label & on the website (also with informative videos on the How's To's/FAQ), add in great customer service with a seamless product, we will use Slush Plus again. Highly recommend!

Innovative Planners was GREAT! They handled my company event with attention to detail and seamless…read moreexecution!! I highly recommend them!