New to town and saw that this place had great reviews. It doesn't look like much but I'm so glad we…read moregave Jennifer a try. She is wonderful! She was so sweet and attentive with our two fur babies and did exactly what we asked her to do! They were so happy when we picked them up. Highly recommend Mason's Place to anyone needing grooming.

When I first moved here I went there on a recommendation...I felt nervous so I went back a few…read morehours later.i walked in no one greeted me so I sat down..I heard the most God awful things coming out of the grooming area..after about an hour someone realized I was sitting in there and ran to tell the owner who came out and apologized for the things I had heard and said they had over booked her and she was really stressed out..I paid for my dogs and got out of there even though she was offering me half off next time..lol like that would make up for all the abusive things I heard going on..I wanted to wait and tell the pet owners as they picked them up..please always check up on your babies ..ask f or a live web cam...never just trust anyone..she just seemed like the sweetest person but not when she is stressed I guess..nothing positive to say about the low life's working for her either..I heard you too!! Her team was way worse than her imo

PLEASE! PLEASE! DO NOT TAKE YOUR DOG TO NOAH'S BARK AND PURRS!…read more On 17 May, at 8:55 a.m. , I took our little 18 month old Shih Tzu/ Bichon Frise' mix, to Noah's Bark and Purrs to be groomed. He was matted but not horribly. I was told by Stormy that he would have to be shaved down, and i was also asked to sign a waiver, because shaving mats can cause or reveal injuries. Stormy stated that pictures would be taken to show how he was matted, after being shaved. At 1:47 p.m. , I texted to see how our little fur baby was doing, Stormy replied that he was doing well and that they would call shortly. After being notified to pick up our baby, when arrived Stormy came out later and began showing me the pictures. Not one time did she mention his injury, as she was scrolling through the pictures, I saw the pic with our baby and a bloody cut on the left cranial region. She explained that this happens when a dog is matted and gets shaved. Then, she brought out our little fella. He had this glue substance over his cut and it was still bloody around the area. She stated that she didn't realize that she had injured him because he didn't make a sound. She stated that our little baby was okay and that I should take him home and let him rest, because she had spoken with the Vet about his injury and that the Vet instructed her to cover our little fella with the glue substance. We later learned that the Vet was not working, but has been retired for several years. I told her that I would like for our fur baby to be seen by his Vet, to take a look at his injury. Stormy stated that it was not necessary; because he's going to be fine and that I would incur a Vet bill. I don't understand why she said that she didn't hear him make a sound when he ended up receiving 5 stitches- believe our poor baby yelped with an injury as such. First, I was NEVER notified, prior to picking him up, that our poor baby had incurred an injury during grooming. I did not realize he was injured until I saw the pictures. Secondly, Stormy made excuses that this is something that happens, and she never did apologize- only more excuses, and how she has 20 years experience. Thirdly, if it was a serious injury why would she called a Retired Vet for instructions and why wasn't we notified. Upon leaving Noah's Bark and Purrs, I immediately went straight to our baby's Vet, despite Stormy suggesting that I take him home to rest, upon arrival, his Vet, I explained what happened and they took him immediately and begin treating him. He was clipped and clean around the area, and soak the glue to remove it. Not to mentioned, our baby required FIVE STITCHES! We are so furious as to how this occurred from shaving a matted pet, and he was not severely matted! If I taken our fur baby home, he could incurred a serious infection and GOD knows what else. He also had a temperature of 101. I'm positive it was from the injury and stress which Stormy and her 20 years' experience incurred.

This place is so good to my cranky little dachshund. They are definitely dog people here. They were…read morevery understanding and accommodating to all her quirks. She responded well to the kind staff. The place itself is in an older strip mall, and when you walk inside it's quite spacious -- absolutely no stacked crates, and they clean often. They even washed Coco's bed and blanket for her. I will certainly be using them for future travel dates because I know my dog is in good hands here.

I took my boy Darby to this Groomer last Friday and I'll not be returning. They did a great job…read moregrooming Darby but when he came home, his eye was cut on the corner. I wish I could post the photograph's of it. I had to return last Saturday to pick up Darby's collar, because he wears a harness, they accidentally forgot to put Darby's collar on. I told them about the cut. They told me, "Oh yeah, I should have mentioned it. I believe it was a scab." Darby has never had any scabs on his eyes ever. I wash his face all the time. Now a week later, I just left the vet, who confirmed it was a cut and my boy needed antibiotic cream/eyedrops. Now $80.00 for the groomer and $80.00 to the vet today and Darby has to go back to the vet next week.

I'm so glad I found this place. They were so accommodating of my corgi (who er, is not fond of…read morebeing groomed AT ALL and gave them a lot of attitude) After rolling in all the dirt, dead bugs, poop and god knows what else in the yard, they got him cleaned and fluffy again.

Treated my fur ball of love like she was There family,…read moreexcellent clinic thank you! I will continue to take my dog to Companion Hospital.

The vet was so kind, but one of the young receptionists was rude, very rude and not helpful.read more

Awesome dog daycare , boarding and training. Our dogs love…read moregoing to Mercies, they get so excited when I park. The staff is excellent with our large dogs. We never have had a bad experience here. They treat the dogs like family. I have also taken advantage of Max the dog trainer. We have done group classes and in home class. The classes have made a big difference with obedience and behavior training. We will continue to support Josh and the staff at Mercies, try them out! You will not be dissatisfied.

We have bern staying in Fort Walton Beach for several weeks with our Australian Shepherds. In our…read more"neighborhood" we noticed Mercy's Stay + Play dog boarding, daycare, and grooming. While our pups are not the doggie daycare type, they were stinky. I stopped in and spoke with the owner, Josh. I was impressed with his passion for his business and his knowledge of the Fort Walton Beach area. After talking with him, I completed an information sheet on the dogs. It was great to see the vaccine records checked before the dogs could be groomed. Kaylee, the groomer, called me and we scheduled the appointments. Over the phone, Kaylee was so personable. In person she was so professional and positive about our dogs. When we picked them up, the dogs both smell good and are SOOOO SOFT. If we lived here, Kaylee would be our groomer! Thank you Josh and Kaylee. We are happy that we found Mercy's Stay+Play!

Been taking my cats here for years to get them groomed. Very friendly staff. They do a great job…read moregrooming.

I took my dog to her several times. The last time was very upsetting, not at all what I…read morespecifically wanted done. I'll find another groomer.

Dog Gone Cute did a great job fitting my fuzzy family in on a busy Sunday! The kids look great and…read moreclearly feel so much better. Our furry friends deserve a spa day once in a while and everyone there was great! I will definitely be back. (Just a addition note, I came in while my Spitz was still being groomed. Him and my Pom have been through a lot emotionally the last few months with changes in our family, so they have been extremely close. It sincerely made me happy that when I came in, they were both together. I know that made them much more comfortable. Just a extra level of care you don't always see. Thank you DGC.)

OUR baby suffered from severed razor-burned face, lip area, eyes, gonads, underneath paws, and ears…read morefor 7 weeks after asking for a little shorter cut due to some matting, groomer was possibly a new hire we're not sure but had not seen her there previously. His mouth and face were severely irritated w/constant licking, as well as other areas paws and gonads. He did not eat or sleep, could not walk or sit well afterwards. Needed constant care. LOTS of bleeding and irritation. A nightmare I'd never want anyone to go through as we have. Vets bill (not even compensated) and medication immediately needed for 3 mos. He cried (we cried) and he was just so miserable. Suffered way too long, unfortunately. NO COMPENSATION. NONE. He won't return to groomers and won't cooperate with out medication. AMBER WAS AWFUL TO DEAL WITH, VERY RUDE AND DISGUSTING, DO NOT GO HERE EVER!!!!!!!

Wow, where do I start? First Dr. Caitlin Walters Passaro is such a caring and dedicated kind human…read morebeing. She is very understanding and always answers any questions you may have, and if she doesn't have the answer she will find it and get back to you. I am so grateful to the team at [Friendship Veterinary] for their incredible kindness and thoughtfulness. After my beloved bunny, Twinkie passed on 3/21/26 under the care of another clinic, (my bunny had GI stasis and had to visit the ER hospital in niceville since this happened over the weekend) they sent a heartfelt letter of condolences and flowers. Their compassion and understanding during such a difficult time meant the world to me. They treated Twinkie like family, not just a pet, and I will always be grateful for their caring hearts. I would highly recommend Friendship Veterinary to anyone with pets especially exotic animals! Thank you once again.

I have a 16year dog that had a uti called back to speak to her Dr. was told she was out and would…read morebe back the next day and they would have her call me (no call) so i called back and was told she would not be back till Monday (it was Tuesday), they suggested that they would ask another Dr, if they could give her another round of antibiotic's and would call me back.( no call) when i called them back they said i had to bring her in I said fine I was told I would have to wait till Monday and drop her off. It was Wednesday. they only care about the money. Also i take her in every 6 weeks for nails and anal glands and check-up $200-300. later and nails still not done. Will never go back

I made several appointments with Green Dog. Every time I was promised a date and time they would…read morecome. I am still waiting. No calls no nothing. I do not recommend these people , I think they pick and choose. If they do not wan't to groom my dog, just tell me so. She is a 13lb. Poodle. Zero for these people. I won't call again. Joyce Clark Shalimar, F.

Don't take your dog to this lady! She is mean to the dogs! My dog has a bad back and I told her how…read moreto pick up my dog. She ignored everything I said and handled him roughly and hurt him. I know this because my 18 year old daughter saw the entire episode but was too timid to say anything.