Having gotten a facial with Mind Body Spirit Salon a few weeks ago, when my mom asked for a place…read moreto get a mani/pedi prior to my brother's wedding next week I knew this would be the perfect place! Ally was her technician and was so thorough, patient and kind throughout the entire process. She made sure my mom was comfortable throughout the entire process and even throughout the service my mom kept raving about how she cannot wait to come back. Her nails turned out great and Ally was the sweetest! As a side note, my mom has Alzheimer's and I tend to worry about her receiving services as sometimes she needs things explained multiple times or extra time to navigate unfamiliar environments. All of the staff at Mind Body Spirit Salon were so accommodating and understanding-they truly made both me and my mom feel so comfortable. We can't wait to come back!

I visited BMS for the first time this week. I was greeted by a stylist who invited me to sit while…read moreI waited for Ariana to be finished with another client. I didn't have to wait long and, after having witnessed how thorough and careful Ariana is, I completely understand why she may have taken a few minutes extra with the client before me. I appreciate that Ariana takes her time - I've had many brow waxes that were so rushed and impersonal. She genuinely cares about her clients' skin and it shows! I have sensitive skin, so before we even started the wax, Ariana did a test spot on my skin to figure out if the soy based wax would be okay to use - I've never had anyone else do that. She also had me hold a mirror and watch her map out my brow while she explained various things. I had a few questions about getting a Brazilian wax and she made me feel so comfortable while discussing it and gave me some guidance about how to prepare, what to expect, etc. All in all, I highly recommend BMS for all of your waxing needs!

I was in Mass for a wedding and a friend had recommended Wink for extensions. Marcy and her team…read morewere amazing from the moment we were in contact to even after the service. My lashes turned out so nice & I received so many compliments after. I highly recommend Wink and Marcy. Very professional, loved the conversations as well as their work. Will definitely be going back whenever I'm in Massachusetts!

From the owner: Hair services, balayage, hair cutting, coloring, Brazilian blowouts, waxing.read more

Realllllly liked this place and wish there was one next to my home in DC!…read more I didn't have high hopes for a spa in a strip mall but wow, once inside it did not feel like we were in a strip mall! The attendants were so nice and accommodating and they have your locker personalized with your name on the outside and robe and slippers on the inside. Tea selection was great and nice touch with the warm neck wraps. The true winner and standout was my masseuse, Wes, what a gem! My cousin and I both had him back to back and he is very talented!! Really gets in there and listens to the client. I would love to go back to him every week!! Thank you again for being so good to us!

Awesome I had an…read moreexcellent facial. The vibe is so calming it's hard to not relax. A perfect retreat for a me day! Self-care is the best care. I had an age defense facial by Camdyn-I highly recommend her!!

Brought my twin for massages for our birthday. Everything was so calming. Both massage techs were…read moreamazing. Can't wait to go back and try other services. The owner sent us thank you cards in the mail as well. A very nice touch.

INCREDIBLE!!!!! I just had a hot stone massage and Michelle was amazing. I feel so relaxed and…read morerejuvenated. The stress has melted away. What a wonderful spa!

I wanted my hair styled in a 1940s fashion for a themed dinner I was attending on New Years Eve…read more Caitlyn did an amazing job! I was so happy with the way it came out and it tied my whole fit together!

I love this salon. They are excellent and kind to everyone! Jessica conditions my long white hair…read morebeautifully and then braids my hair. It is a mini-spa feeling!

The girls are such people and talented. They try to accommodate their clients to their needs and…read moreeverything it's so nice and clean.

I made an appointment for a manicure and pedicure today. I have been to a few other places in the…read morearea for the same reasons. I have never been treated so highly, helpful, and kind as Organic Nails in Ayer MA. They go above and beyond a manicure and pedicure. You receive hot stones, warm wrap, and a heel soak for your feet. These are included in a pedicure! A regular gel polish manicure includes a scrub soap for washing your hands, warm towel that your hands are dried with, a wax bath to soften your skin, and a back and neck massage if you want! Oh I forgot to mention they take their time with each customer - never rushed, pay attention to detail. You leave feeling pampered and an amazing looking nails. I received a compliment from the first person I saw after having my nails done. I will be back!!

I'm extremely disappointed with the experience my mother and I had today at Exotic Nails in…read morePepperell, MA. We both went in for gel pedicures, and my mother also received a gel manicure. To be clear, this review isn't about the quality of the actual nail work, which was satisfactory--it's about the lack of accountability and poor management surrounding a clear pricing error on their end. When my nail technician asked if I wanted the spa pedicure, I requested to see the booklet listing all pedicure options. The spa pedicure was clearly listed at $39. I confirmed that's what I wanted, and my mother said she'd have the same. However, when it came time to pay, my total was $82. I paid by card, sent the tip to my technician separately via Venmo, and then returned to my car, where I began to realize the math didn't add up--even with extras like callus removal and the gel polish upgrade. I called the salon to inquire, and I was told that we had actually received the deluxe pedicure, which is $65, that the wording was "confusing" and that we should have known we were getting the deluxe because we've had pedicures there before. I explained that we based our decision on the menu provided to us during the visit, which clearly stated $39 for the spa pedicure. We were not informed at any point that we were being given the more expensive deluxe service, nor do we know the specifics of how their packages may have changed. I requested a refund of the difference between the 2 pedicure packages --$26 each--for being charged for a service we did not knowingly agree to. I was told that a refund would not be issued because the technicians "used more product," and again, that we should have known what service we were getting. Instead, I was offered a $10 discount for each of us. This response is unacceptable. A reputable business should take responsibility for its own mistakes, especially when the error stems from unclear communication and inaccurate menu information. We will not be returning. If this is how Exotic Nails conducts business, I encourage others to explore the many other salons in the area that value customer service and transparency.

Called looking for a base pedicure - mentioned I did not have the extra money for a spa pedicure -…read moreso could I have an appt with a person that is cool with that. I came in at the time they provided. The manager walked me over to the chair for my pedicure and asked - you want an upgraded spa pedicure? People around so I did not want to say I could only afford the base pedicure and just said no spa pedicure. Got my feet in water and the tech came over and asked what do you want - I said base pedicure. Not to take that as an answer - she said why not a spa pedicure, a lot of men get them here, etc. I understand that they run a business and want to upsell, however I did not appreciate the repeated upsell pressure. she has not started the pedicure so I said I no longer wanted anything and left. I won't be back

Shannon is literally a hair magician! I highly recommend her and her salon. She is also super nice…read moreand fun to talk to as she does your hair. She has done blowouts, updos, and color correction for me and I have left satisfied every time. So happy I found her!!!!

From the owner: Through CharlëRose I look to offer you ethically derived products that deliver superior results…read more Offering color and texture services using the amazing Organic Way(OWAY).

My nails look great and they last a long time. Great quality. And all the technicians are so nice.read more

I went there to get my nails done. I asked for coffin nails they gave me stilettos. I let them know…read morethat I wanted coffin nails then they gave me square round charged me $130 for some nails that I now have to file down to coffin nails very unprofessional. I asked her how much from right now she said hold on like she had to think of a price upscale for me I pay less in California than what I paid for the job that I received there at Lillies. I do not recommend this place.