Don't waste your money. For starters, you'll be charged for a treatment you didn't ask for whether you hair needs it or not (which btw does NOT include a nice head massage, just plonk what I assumed was conditioner on and leave for 30 seconds). You'll not actually get what you asked for because they don't listen to you (they act like they already know what you want when they obviously didn't AT ALL) The colour service was lazy and as such, the colour was not even close to what I asked for. What I got was absolutely awful, it had to be fixed elsewhere. The atmosphere is unwelcoming, quite pretentious. Overpriced, overconfident, overrated. The best thing about my experience there was the green tea, but it wasn't worth $500. read more