The worst office ever! Uncommunicative, disorganized! Sent…read morefax 10/18, couldn't be "seen" for a redundant exam even thought my primary care ordered a procedure until 10/20, have not received call from scheduler. Called, was told they didn't have a "template" and could not schedule simple procedure until February!!!

So my primary care ordered a diagnostic colonoscopy (because I am symptomatic). Now I have to wait…read moreto see Cascade Gastro's Family Practice Nurse Practitioner before they will schedule the procedure. First available is February and by the time the NP can see me and approve the procedure, they will be scheduling out into March. What a waste of time and healthcare $$$. Not to mention the 3-4 month worry about something potentially serious going on.

had a great experience here for a routine endoscopy. nurses were absolutely top notch and had some…read moreof the greatest bedside manner I've ever received! felt very relaxed and at ease the entire time.

I had surgery yesterday at Bend Surgery Center, and the service was highly commendable. The nurses…read moreand doctors were both wonderful. Couldn't have asked for a better experience.

Do not come here if you expect any treatment in the emergency department. They refused treatment…read morestating "we cannot do (that treatment)". on top of this, they did not add to my chart that I was here. So they can cover up their malpractice of both refusing treatment & to hide that I was here. And I just filled out their "complaint form" since the older gals at the front desk in the emergency department said "there isn't any Human Resources here". Just leaving a review now.

Tessa Daniel's NP, (my nurse point of contact with the doctor on my GI issues)…read more URGENT READ ABOUT THIS and be aware of who is helping you and who you want in charge of your health! My repulsive experience I had with a NP at Summit Health Gastrology, please read, take it all in! I typically value and respect the hard work of healthcare professionals, but my experience with this particular nurse was disappointing and concerning. Throughout the interaction, there was a noticeable lack of empathy and an unwillingness to listen to my concerns. Instead of fostering a supportive and respectful environment, the nurse came across as dismissive and authoritative, more focused on exerting control than providing care. I explained to a GI PAC who was out for the week and Tessa was covering her and was working with me of course for the week I was deathly ill and in excruciating abdominal pain. She argued and said I did not say that in the first message, it progressed worse and worse each day to the point I missed almost 2 weeks of work and could barely function. Thank goodness for my family stepping in to nurse me to health. I was not offered any pain medication to help lower Healthcare requires compassion, patience, and communication--unfortunately, none of these qualities were demonstrated. My questions were brushed off, and I felt more like a problem to be managed than a patient to be cared for. It's troubling when someone in a position of trust prioritizes power over patient well-being. My questions were brushed off, and rather than fostering a supportive environment, the nurse's approach felt dismissive and overly authoritative. Instead of feeling cared for, I felt as though I was a problem and could not wait for them to get rid of me. Lastly, I want to touch base on this. Specifically, when I requested both pain medication and antibiotic medication--both of which were necessary for my condition--the nurse declined to provide them. I was not offered a clear explanation or alternative, and my concerns were brushed aside. This left me feeling not only in unnecessary discomfort, but also disregarded as a patient and and left me in unnecessary pain.she told me to go to go to the Emergency room and or urgent care as she will not prescribe any medications with the exception of a medication to help with Acid Reflux. I've had GI issies for over 10 years, I know what needs to be done when this happens. The new Doctor I saw ended up prescribing all this and 24 hours later after suffering for 8 days I am finally comfortable, and starting to feel like the old me! Imagine that. Healthcare requires compassion, communication, and a willingness to listen. Unfortunately, in this interaction, I felt that my well-being was not prioritized. Instead of feeling cared for, I felt as though my needs were being controlled rather than addressed. Failure to Advocate for the Patient: Nurses are expected to support patients' healthcare needs and escalate concerns appropriately. Lack of Compassion and Communication: The response demonstrated dismissiveness rather than empathy and collaboration. Potential Risk to Patient Safety: Refusing to provide or properly address treatment needs left me in unnecessary pain and delayed appropriate care. These actions may represent a violation of professional nursing standards, including safe practice, ethical conduct, and patient advocacy. I will be formally reaching out to Oregon State Board of Nursing (OSBN). I'm hoping this department does not retaliate writing this review on my experience, I want to protect myself and fellow people that rely on health care professional such as our moms, dads, friends, children etc.