Dr. Nibler cared for my father for over a decade. She was proactive, attentive, and took more time…read morethan necessary each and every visit. He passed recently and she made daily visits to the hospice house where he was when he died. I live out of state, and knowing she was there caring for his complicated medical conditions meant a great deal. The social worker, RNs, GI specialist, and CNAs working on my father's case all made a point to mention to me how extraordinary she was. Dr. Nibler made an effort to call each and every one of them to follow up. They were astounded, because they generally have to leave several messages to hear back from a Doctor -- if they ever hear back at all. She is the best.

I hate going to the doctors, white coat hypertension I all it's glory. I know that people who have…read morehealth care backgrounds always make the worst patients, and I can be that guy. I have to give this doctors office the best of reviews possible. This office and it's associated groups have been a pleasure to deal with. Scheduling, the nurse staff, medical staff, front desk, and the doctors have been amazing. It has been a pleasure and positive experience dealing with this office. Thank you!

You guys are the worst doctors office ever, how the heck do you guys function. I had an appointment…read morewith Dr Thibert scheduled, only to find out that the lady had scheduled me with the wrong freaking doctor and had to reschedule for a later date. Then they tell me that next visit they will need a new urine sample when I come to fill my prescription, I did, got my prescription, but they called me the next day saying that they "dumped it by accident so I need to come back in and do another one" so I waited until the next time I needed a prescription. And they said to come back here and write your initials on the cup and do what you need to do and I will get you the prescription. I get done they say to wait in the person does what they need to do, only to be told that they cannot give me the fucking prescription because Dr. Thibert is not in the fucking office and they found discrepancies, well I don't do any drugs I don't drink alcohol, so now I have to call back to Still the worse place ever, I wish I could go lower than one star. Dr. Thibert needs to be fired immediately. No longer can he be allowed to mess up. He wrote me two prescriptions one of which I refilled. I go into refill again a month later. He wrote it for November 15th so now I'm stuck while the pharmacy gets it squared away with him and the office. Dr. Thibert is like one of those characters on Family Guy, or the Simpsons, knows his stuff, but poor at executing it.

Best internist I've ever known. Thorough, caring, smart, dedicated, kind, hard working. Mark has…read moreprovided superb and compassionate care to me, my parents, and all of my closest friends. He goes above and beyond in every situation.

Dr. Backus was my first doctor since retiring to Bend in 2001. The fact that he received a Masters…read moreDegree with honors from Stanford University and a Medical Degree with honors from Duke University led me to his practice. What kept me was his warm and friendly attitude and his willingness to LISTEN TO ME, rather than jumping to conclusions based on his knowledge. He always spends enough time to ensure you go away feeling confident in mutual decisions.

I had my first appointment with Dr. Sarah Dawson at St. Charles Family Care yesterday. Normally I…read morewould wait to review something like this after a few visits but I was so pleased yesterday that I feel pretty confident leaving one now. I arrived early so I'd have time to fill out new patient forms but everything moved fairly quickly and it didn't take long at all for me to see her. Not to make this too personal (but that's kind of what I do lol) but I've been waiting over a month to talk to someone new about anxiety and to get more information about more MILD anxiety meds. My last doctor was so pushy about things I did not want to take and so naturally it was a fear of mine it would happen again here, but Dr. Dawson actually fully answered the questions I still had about the meds I've been researching and interested in and ultimately we both agreed they'd be a good option for me to try. After meeting with her I also talked with a psychologist they have. I didn't make an appointment prior to meet with him but he was available and they asked if I'd like to so I figured why not. It's more laid back than a full on commitment to go to therapy which made made it more comfortable for me. Basically he just helped me gain a better understanding of anxiety and panic disorders and went over tips to deal with it, things like that. Obviously this is not specifically a mental health clinic but I think it's good to point out this place is ALSO really helpful when it comes to it, and overall it's just a very well rounded place with lots to offer. I left relieved and listened to and I am actually excited to continue my care here and I'd absolutely recommend coming here!!

You NEED an appointment to come here. Very very upscale and enthusiastic helpful staff and right…read morenext door to the ER and the hospital

I'm 73 and seen numerous doctors in that time. Dr. Ingrassia truly is one of a kind. His relaxed…read morestyle with a smile that is genuine starts the visit. He shows unending patience and asks probing questions that are on target to get to what's important. He delivered an immediate solution to my hip pain I've had for over a year. He was thoughtful of what would be good for me at my age to get some new benchmarks with labs I definitely need as it's been awhile. He summarized at the end everything we agreed on. I have found a treasure! And...I was referred to him by a doctor friend of mine who saw him! Doesn't get much better than this!

From the owner: Providing adult primary care services to the Central Oregon community. We are a comprehensive…read moreclinic that provides preventative care as well as a full range of internal medicine services. We are currently accepting new patients!

Urgent care can be challenging. I had a problem. Checked in and gave a urine sample. The…read moreresults of that were negative but was told the final result would take two days. I checked out. Two days latter - no call. I tried to call two times but gave up after twenty minutes. What they were quick at was the bill. I was okay with paying something. I called - after thirty minutes I gave up. I sent an email with a question. No response. In the real world when services aren't performed there is usually a discount. Maybe 10 percent? The money isn't the issue but the utter lack of follow through and responsiveness was appalling.

I went there for unilateral ear pain and swollen preauricular lymph nodes. We suspected bacterial…read moreear infection and I was on day 4 of prescribed augmenten from an MD I saw through telemedicine. I came to this UC because pain was getting worse and ear was draining while I was visiting family in the area and I wanted someone to visually see it in case it wasn't bacterial. My first mistake was picking this establishment without reading the reviews. Staff was professional enough but rushed and appeared understaffed. The male medical assistant became oddly snarky after I revealed I work in dermatology, which was quite awkward. The NP I saw later looked at my ear for maybe five seconds and said there was no evidence of a bacterial infection and I should stop the antibiotics. They said the MD I saw virtually was likely wrong about it being bacterial since they didn't see me in-person. After peeking at my nose and noticing it was draining (I have allergies in Central Oregon) they said all my pain must be due to congestion and to do anti-congestive meds OTC. Sounds reasonable enough. I have a lot of faith in medicinal professionals, so I tried their treatment for the next 24-48 hours. Unfortunately I ended up needing to be driven to the ER a couple days later because the pain in my ear went from painful to agony and it was draining even more pus with some blood. Long story short I needed to be admitted for mastoiditis (seen on CT scan) and had to go on multiple antibiotics and steroids. ER naturally did a culture of the external ear canal too, which grew out a heavy growth of pseudomonas aeruginosa (aka bacteria). My eardrum ended up rupturing from the infection which was extremely painful and may have damaged my hearing (although I haven't seen ENT yet to confirm). Overall, I'm very disappointed with the care I received here. I'd like to assume they were doing their best and I know misdiagnoses happen to even the best of providers. But I can't help but feel that if I had seen someone less rushed, more empathetic, and better trained I would have gotten what the original provider I saw thought was an infection confirmed and received earlier treatment. Maybe then I could have avoided an expensive ER visit and weeks of pain. But who knows. The $300 out-of-pocket cost for a 5 minute visit here just rubbed salt in the wound considering their "care" actually caused me a delay in treatment and caused me great amount of pain in the end. I would avoid this establishment if at all possible.

I joined IMWell about 6 months ago and for the first time in my life, I have a Doctor/Partner who…read morehelps me live well as opposed to just treating my ailments. Dr. Dawson has customized my exercise, my diet, my sleep habits and preventative supplements that have allowed me to gain strength, muscle mass and improved my overall health. Even though I am in my mid-sixties, I feel like I can continue to aggressively ski, bike, hike and other physically strenuous activities for decades to come. Many times I'll make an appointment with Dr. Dawson just to discuss opportunities to take my physical/mental capabilities to the next level. Thank you Dr. Sarah Dawson and Joslyn Gibson, PA.

Dr. P was extremely rude when I got a second opinion. That second opinion actually fixed my medical…read moreissue, when Dr P just kept medicating me. Terrible experience.

When I had an urgent medical problem come up, Dr. Pennavaria completely dismissed my concerns and…read moreand spoke to me quite rudely. Her receptionist said she would let me know before she billed me for lab charges, but continued to bill me for lab charges without ever letting me know the amounts ahead of time. Just the thought of going in for an appointment caused me so much anxiety. She likes to focus on what she likes to focus on and not what your actual issues are. It's incredibly difficult to get an appointment and when I asked for a prescription for the Covid shot because it was required by the pharmacy I was going to get the shot at, I was told that I didn't need one by her office even though I included a screenshot from the pharmacy website saying that it was required.