As a first use of a cattery for me I really was impressed with the Kosseted Kat. A pre visit to book the cat in certainly provided a re-assuring level of confidence in the facilities. Some of the first questions asked to us were around immunisations, vet registrations and any special requirements of the animals (paired cages, medicines, diet etc...). The inital atmosphere was very impressive aswell, a small smell of cat could be detected (as would be expected at any cattery) but there was no overwhelming odour (we had smelt elsewhere) showing cleanliness was also a high priority here. Being shown a "room" was useful, a litter tray, bedding area and natural scatch post (log or thick branch) were present in every room with a good outdoor covered area. In between each room is a wall of clear perspex allowing the cats to see each other but stop any sneezes (feline flu) or altercations from ruining your pet's stay.
Dropping the cat off was quick and painless, a hand over of cash (no card facilities) with the cat and her food, a quick check of her immunology records and we were off, albeit slowly and with a touch of guilt.
10 days later and we returned to find a happy, well cared for cat, we were advised she hadnt eaten much during the last 2 days and the staff thought this may have been a touch of gingivitus (they have a good base knowledge of behaviours and what to watch) turns out she was actually having a hunger protest and wanted to go home, guilt treats were devoured in seconds of letting her out her carrier.
All in all a very happy customer, willing to both return and recommend to anyone needing a good cattery with high standards staffed by people who genuinely seem to care for their residents read more