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Kontota Grooming of Lewisville

5.0 (1 review)
Open Open 24 hours
Updated a few days ago

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1 year ago

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Dog's Day Out - Fresh from the Groomer - lamb cut

Dog's Day Out

(57 reviews)

Dog's Day Out in Lewisville has been my place for years. I trust no one else with my Yorkie's…read moregrooming and boarding. Huge shoutout to Chad who is always a delight to deal with and has all the answers! Can't say enough about him! And Amy, well... she is a true dog whisperer. My Yorkie is very particular about his haircut, and once he bonded with her, that was it. He always comes out fluffy, happy, and looking perfect. I've also boarded him here and have always felt completely at ease. The care is consistent, the team is experienced, and you can tell they genuinely love the dogs. If you're a dog parent who wants reliability, trust, and real heart, this place is it. Loyal customer for life!

Do not bring your dog here to get groomed. We have had two awful experiences here with their only…read moregroomer, Amy. I'm not gonna lie, she does a great haircut, but Amy is not a people person or a dog person and that's not someone you want to be your groomer! The first time I brought my dog in for her first haircut, Amy was very rude to me and didn't even say hello to my dog-she just took the leash and walked away with her. I thought it was very strange but didn't know since this was my first time bringing a dog to the groomers. I like to give the benefit of the doubt and thought maybe Amy was having a bad day and that's understandable. Then this most recent second time, I had my husband bring our dog and he had the same experience that Amy was very rude and didn't even greet our dog, give her a pet, or anything. When he was trying to give her instruction on the haircut we wanted, she responded with no expression "put her up there on the table". That was it and he left. After pick up, they recommend (for the second time) that I sedate my 10 month old puppy in order to give her a haircut. I recommend, instead, that Amy put a smile on it and at least pretend to like dogs so that my dog can feel more comfortable. She does not need to be sedated- She's a 20 pound sweet puppy at the groomers for the second time and doesn't know this lady that is not trying to build any sort of relationship of comfort with her. I shared my thoughts with the owner Susie who said they are well aware that Amy is not a friendly person, but that she gives a good haircut and is going to be there for the next 14 years. I said good luck with that and that we will be moving on from them as our groomer. If it's important to you to have your dog comfortable at the groomer, have a nice person grooming your dog who actually likes dogs, etc., do not use this place.

Kontota Grooming of Lewisville - groomer - Updated May 2026

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