You can walk in with your dog and they will come right to you and clip their nails. They work on…read moretips only so I usually $10-$20 but they're grateful for anything.

I really like this place! Friendly helpful staff. They made it easy for me to do my first shelf…read morewash dog bath A very clean facility The only thing I would change was the shampoo you use. It doesn't suds up so I couldn't tell exactly where I had covered or not. I felt I used way too much shampoo to compensate. Then definitely way too much water being sure my dog had the soap all washed off. I will definitely go again.

My dog was groomed by Sarah since she was still working at Earthwise Pet next to Sprouts in Flower…read moreMound. She got a new groomer recently and I was asked to for my dog to be groomed by her. I requested that I wanted my dog to groomed only by Sara and the response I got was they will take us off from their system. It's a terrible customer service practice and I'm not recommending a business that is treating customers like that.

Have been using this groomer for years. Every six weeks my dogs enjoy a spa day. She is full…read moreservice and so much easier for my dogs to stay home then go to a groomer. She treats them like royalties and happy to see them. They come back in the house and parade around knowing they look great. So hard to find someone to do a sanitary cut and still have them look like Aussies. She is communicative and trustworthy. Dogs love her. Give her a try you won't be disappointed.

The Possum Report: Nails to Tails Review…read more I have been to Nails to Tails numerous times, and I would like to make one thing perfectly clear: I approve. Dad used to take me somewhere else for my beauty treatments. Every time we got near their door, I fought him tooth and nail. I mean, TOOTH AND NAIL. Dad apparently thought I was being difficult. I thought I was exercising my constitutional right to refuse bad grooming. Then we found Nails to Tails. Now when Dad says, "Sossum, we're going to see your friends," I beat him to the vehicle. I know exactly where we're going, and I am ready to roll. The people at Nails to Tails treat me good, take care of me, and apparently understand that I am a very important customer with certain standards. So, from me personally: Five stars. & Four paws up. Would absolutely go again.

After taking my dog here she was returned to me with blood pooling in both of her eyes. After an…read moreemergency vet visit and a hefty vet bill later, the vet explained that she had signs of strangulation and likely fell off the table and was hung. I called Nails 2 Tails to get some more insight on what happened and they said they weren't aware of any incidents that occurred during the groom and offered me 20% off my next visit..... safe to say I never went back.

Over the past 25 years of owning pets and working with multiple veterinary offices, this was easily…read morethe worst level of customer service I've encountered, and it's not even close. The issue stemmed from a simple and reasonable request. I had an unused prepaid service from the prior year for my pets' physicals. The service was never used and therefore cost the practice nothing. I requested that it simply be applied as a credit toward the same service this year and even offered to pay any difference in pricing. I also provided a legitimate and provable explanation as to why the service was not used at the time. Instead of being accommodating or even attempting to work toward a reasonable solution, the office was rigid, ununderstanding, and ultimately unpleasant in their responses. There was no effort to consider the situation beyond a strict, one-dimensional policy approach, showing an inability to apply basic judgment or common sense. After raising the issue, I received a phone call from a member of the receptionist team whose tone was condescending and dismissive. I was told they were not willing to work with me and that their position would not change. Shortly after that call, I received a brief follow-up email stating that my account had been inactivated, my pets' upcoming appointments had been canceled, and that I would need to find a new veterinarian. This was done without my request or agreement. Communication overall was abrupt and unprofessional, with no accountability or willingness to resolve the issue. The experience left a clear impression of a facility that prioritizes money over customer service, reasonable accommodation, and good business practice. The owner, whom I requested call me, would not. Again, pointing at poor service. To be fair, the office itself is very nice, the location is convenient, and parking is adequate. Scheduling appointments has always been easy, and their email and text reminders are helpful, so in that part of the business, they are doing something right. However, none of that makes up for poor communication, inflexibility, and a lack of professionalism. The inability to think beyond a rigid, one-dimensional approach also gives me pause when dealing with medical professionals who are often called upon to think more broadly and problem-solve complex issues that can be challenging to diagnose. I would strongly recommend looking elsewhere if you value responsive, thoughtful, and client-focused service.

We have an older cat that needed dental work. She did not want to eat. When they gave her a…read morecheck-up they said it was critical. We entrusted them for her care. While she was in some pain, they gave her pain medicine. She is so much happier now. Tooth cleaning is not cheap but I highly recomnend Bartonville Vets to get a check up for your pet. We will see them again soon for our other pet.

Great experience for our Fluffy Frenchie. She looked so pretty after her grooming appointment and…read morewas as happy as can be when we picked her up. She will definitely be back for other groomings!

Great experience! Great vibe! Great cut! Will book again! Great! Great! Great! Nothing more to say.read more

Brought in Hoppy my English Springer Spaniel, he has been all fall and winter without a grooming…read moreshaggy isn't enough of a description. Well he came out handsome to say the least. They are so nice, professional and do excellent work for a more than fair price. The made Hoppy a very Happy dog and me as well. Thanks so much, William Searcy

I am a relatively new resident and brought my sweet dog to Happy Dog Spa. Every month I reinforced…read moremy simple requests...no fragrance, no scarf. And specific minor trim according to the breed. Minor trim! The last visit my dog was shaved totally with perfume and a scarf. After 10 months, I had enough. Their answer was, oh sorry..the owner Kate will call you. Kate never called. Beware. Anyone can buy clippers and just shave your dog. But I paid for a groomer.

My pup's been groomed by Rhea for over a year now. She's always on time, quick, and does an amazing…read morejob with my dog. Not only does my dog look absolutely adorable every time, but she's never injured, which is the most important thing to me. Also, it's super convenient to have this fantastic groom done while I stay at home, not worried about my dog sitting in a crate for hours waiting to get groomed. Also, Rhea is super popular, so if you need to cancel or reschedule, do it ASAP, so you can possibly get an appointment that works for you and you're respectful of Rhea's time.

We recently bought a vacation home in the flower mound community. It was very important to us to…read morefind an extremely skilled groomer to maintain our bichons long haircut. After scrolling though pages of sub par haircuts from other groomers we started to get worried, then by the grace of God we landed on Rheas website, not only is she EXTREMELY TALENTED, She was on time and exceptionally professional. You will definitely be our groomer the 6 months we stay in our vacation home! Thank you again, Rhea, for taking the best care of Emily.

Review update - my cat seemed sore after her visit for a few days. The small cage is not what I…read morewould recommend, it was the only one available when I booked it - that's the reason for four stars because other than that, they were friendly and easy to work with. I left a review on google with this feedback and the business replied that I left a 5 star review on Yelp so I'm updating it. Not a great response in my opinion!

Always use the boarding for my dog and today I waited 15 mins to even talk to someone. Then on top…read moreof that it took them about 10 mins to bring him out. I don't know why it would take almost 30 mins to pickup your dog. Will not be coming back it's dirty, unorganized, and overpriced.