We purchased a home that Joyce and her partner had renovated and flipped. Although we are happy in the home now, our experience during the purchasing process was horrific.
As first-time homebuyers, we relied on Joyce and her team to be honest about the condition of the property and the repairs we requested. We were told that the requested work had been completed and were provided receipts as proof. We later discovered that the work had not been completed as represented and that the receipts provided to us were fake.
The home was also supposed to be professionally cleaned before closing because it was filthy from the construction. During our final walkthrough, we documented that the cleaning had not been done and brought the photos and receipts with us to closing. When we raised these concerns with our lawyer present, Joyce proceeded to scream at us. Even her own lawyer acknowledged that it was obvious the home had not been cleaned.
We were then promised that someone would return in the spring to clean the gutters, but that never happened. After living in the home for approximately one month, we also discovered serious basement water issues that had not been disclosed to us. Based on what we found, it was difficult to believe that the sellers had been unaware of the problem.
During closing, we were also threatened with the claim that they could find another buyer the next day and were told the house was still being shown. This made an already stressful and intimidating situation even worse.
Based on our experience, I do not recommend doing business with Joyce or her associates, nor would I recommend purchasing a home renovated or flipped by them. We learned a very difficult and expensive lesson through this process. Joyce should be ashamed of the way she conducts business and what she claims to provide to the community. read more
