Update based on the owners response: I still stand by my…read morereview. Again, communication is KEY. Don't take peoples hard earned money on a luxury item and give them less than premium with out any communication. My feedback about Kroger is that their flowers are clearly superior. We've always gotten good quality from them and they are kind people. We will make sure we buy from there moving forward as well as tell others. Next time just apologize. Everyone is dealing with COVID right now, a simple phone call and and an I'm sorry" would have made it right. Buyer beware. What you see online is not what you get. My mom purchased me flowers for my birthday. The first photo is what she ordered and the 2nd was what arrived. Though they are pretty there is a price difference between carnations and spider mums. The same with the white wax flowers. It was obvious they filled the vase up with cheaper flowers and kept the price the same... this is wrong. My mom felt frustrated because flowers are expensive. When she called she was advised they are a "mom and pop shop" and " that's just what they had on hand." And "Covid" If you are a mom and pop shop then your word and ethics are what will keep you open. If you ran out of that product then call the person purchasing. Take the photo down if you don't have it, and put a big disclaimer that you may not even have those flowers. Your substitution policy should be based on cost... not just substituting in cheaper product we can purchase at Kroger. It's Christmas time and the purchaser will most likely never see what they purchased... don't take advantage of that. if I ever purchase flowers in the future, it will not be from here. Hopefully your shop can be honest in the future for someone else.

I am so happy with the floral arrangement made. I placed my order online which I do not like to…read moredo. With a brief follow up phone call they got an idea of what I wanted. But a return call from them if they might up the arrangement a bit to give me what I truly wanted was met with my eager, Yes! My recipent was so happy with her floral arrangement. That was the best review I could receive. Please shop here where individual personal care and immediate delivery truly happens!

DO NOT USE THIS FLORIST!!!! I ordered a funeral spray for my friend's brother's funeral and it…read morenever arrived! I went to the visitation and funeral. They had no problem charging my credit card and sending a confirmation when I purchased the arrangement online. So disappointing and sad that a florist would do this. And what if I didn't go to the visitation and funeral?!??? I would've never known my arrangement was never delivered. I called the phone number listed, it went straight to voicemail and I left a detailed message to call me back. NEVER DID! ****Use another florist****

I had an arrangement sent to my cousin after her surgery & Paula has filled a much needed void in N…read moreOak Cliff!!!! The arrangement was beautiful, unique & VERY affordable. She is my new go to florist in N Oak Cliff.

This little shop is adorable~~ There's everything a hipster could want: funky handmade jewelry, an…read moreassortment of cool glass accessories, awesome artwork, gorgeous flower arrangements, awesome owners, ribbons, a Warhol, vases, the list goes on and on. There's so much to see and feel and ooOoo and Aaaah over. GREAT place to find that next one of a kind gift. They also teach flower arranging classes. Materials (and the wine + cheese) are provided too! So much fun!

There are florists all over the DFW metroplex so do yourself a favor and find someone else. Bows…read moreand Arrows is not worth the time or money you will put into it. Here is my experience with them. 1) Portrait Bouquet. Simple task, right? Not for Bows & Arrows. Alicia must have forgotten to make it, because when I went to pick it up, it was not ready and she ran to the back, used last weeks flowers, and put something together in the wrong shades of pink, and NONE of the flowers I ordered were in there. Not to mention the flowers were wilted and dead. My wedding planner spoke with Alicia about her poor work and said that we would not be paying her until she performed to high standards at the actual wedding. 3 days before the wedding, she calls and says she has no flowers for our wedding and will not be doing it because she has not received payment. After much arguing with her, we payed her reluctantly and she promised to provide for us on the wedding day. 2)Wedding Day: First of all, I CRIED when I saw my bouquet. It was that horrible. The flowers were dead, wilted, and all wrong from what I had ordered. As I was taking pre-wedding pictures, myself and all my bridesmaids were having to rip flowers out of our bouquet because they were wilting and falling over. I was mortified that my dear friends had such pathetic flowers. Not to mention the bouquets were TINY and therefore even smaller once they started ripping out flowers. The alter arrangements were horribly lopsided as well. Ruined all my pictures.... I will say, her petals lining my aisle were outstanding. So was every arrangement at the reception. I gave her some credit for that. 3) Post-Wedding: Sent Alicia an email explaining my disappointment and hoped for reimbursement. I heard from someone in her office saying it was best if they never speak with me or my family again. HORRIBLE customer service. We are continuing to try... Needless to say, DO NOT USE HER! Find someone else!

Flowers of all kinds and type here! Great place to pick out wedding flowers at reasonable prices…read more If your not sure what to get for the occasion, ask one of the sales people they will help you out.

Can't review them as a business but called in one of their drivers this morning. He was going 90 on…read more75 this morning and weaving in and around other cars and riding up on the back end of myself and several others. I know flowers are important but he had an extra bit of zeal in him to make this delivery on time. To driver of delivery van 4- you either have a dangerously heavy right foot, care more about flowers than your average bear or are a strong believer that 10 min early is on time. I called your company number and let them know what you were up to but the guy who answered didn't seem to think it was too big of a deal. Either way, I hope you don't hurt anyone in the future over a flower delivery.

**update at end** I fell in love with a certain flower arrangement of AMAAW when I went to a…read moretasting event for Ashton Gardens in May of 2016. I loved it immediately and contacted John that night, with attachments of photos of the arrangement, to put a deposit down to book with him. The arrangement that I loved was $265 each + delivery & taxes. I couldn't afford to put them on all 10 guest tables + our sweetheart table. Some of our tables were going to be long, so Brian P. and I went to his studio to go over more options. For the long tables, we were told we could rent a huge branch (We were shown it, it was very long.) A large arrangement would be placed in the center and other flowers would be scattered throughout the twigs on the ends of the branch. I even asked John how we'd separate the rented branch from the florals in the middle because I didn't want it to be damaged after the ceremony. From the photos, you can see that is not what was delivered. It was much smaller overall and there are no flowers extending out to the tips of the small manzanita branch. We ordered 4 of these. We were trying to keep our flowers under $2,000 which we came in right around. We asked if maybe the tall centerpieces could be made smaller because we had 6 more guest tables to outfit. John said he could, but didn't want to. We said, okay, instead of making them smaller, let's keep the original size and $265 price and we'll order 4 of those as well. We told him we'd skip all of the corsages, my bouquet and all but one boutonniere to stay within our budget. As you can see from the original arrangement from the event, and what was delivered (we chose the gold vase) the flower arrangement is considerably less full. If the original looks substantial on a thick vase and what I received looks chintsy on a thin vase, clearly they aren't the same. During our walk through, our coordinator asked John if he could use two of our tall centerpieces during our ceremony as altar arrangements. John said no, because he likes the reception hall to be finished prior to the ceremony starting. Frankly, I feel that he just wanted us to purchase more arrangements. Flowers are in a loomy dish which just sits atop a vase so that flowers can easily be transported and then popped onto whatever pedestal you want. They would have easily been able to be placed on the pedestals during our ceremony and quickly moved back to the reception. We had a formal receiving line outside after our ceremony so there was time to move flowers and the doors to our reception space could easily have stayed closed until he moved the flowers. I've seen this done at other weddings as it saves money and is less wasteful. My phone background and lock screens have been this flower arrangement from different angles for the past 4 months. I know what my arrangments were supposed to look like. I'm disappointed that what we ordered, while pretty, were smaller than what we had agreed upon and paid for. For around $2,000 we received 8 centerpieces, a $7 boutonniere that consisted of a single ranunculus stem and a "free" (with coupon from Wedding Wire) toss bouquet. **After contacting John via email, he admitted that florals were incorrect size and suggested a refund of a small portion of bill.**

John Murray Sir the issue is I had sent you a couple of emails and kept asking you for availability…read morebesides the 19th. You only responded that you were, "too busy and it was to early to discuss floral designs" for my (not a wedding) event in 7 months. Reread your emails! Obviously you didn't read my emails, it's actually Mrs. Harris. Had you read my emails you would have seen event is in 7 months. Also had you mentioned that you truly had a family emergency, then I would have completely understood. When you messaged you were, "too busy" that comes off bad for ANY prospective customer anywhere. Hopefully this is a learning experience for you to keep customers! Other bad reviews also reference, "bad customer service". I'm not the first one to not recommend.

Token Flowers is the best floral company! Each arrangement is made with love and unique to each…read moreoccasion!! Highly recommend And her floral classes are SO much fun. Can't wait for the next one!!

Token Flowers absolutely exceeded my expectations. I needed flowers delivered on Valentine's Day…read moreand unfortunately with my procrastination I placed the order two days before. Cynthia was so kind and helpful, she was able to get the flowers delivered for me, it was a beautiful bouquet of pink roses and they lasted for almost two weeks! This was the best floral shop I've ever dealt with and I will definitely be reordering from Token Flowers.

I was referred to Joche W Events through my venue for a florist. The very first contact I had with…read morethem was very professional. The first meeting was the exact same! I was a little surprised by the pricing at first, but after seeing the work I am pleased with every penny spent on flowers! They brough my vision to life and our florals were beautiful!

My husband and I came to Joche with a unique floral idea that incorporated mushrooms, succulents,…read morepinecones, etc to create an "enchanted woods" reception. When I say Joche and his team understood the assignment, I mean these were showstopping, magical, and arguably the best part of the event. I received countless compliments from our guests, our wedding party, the coordinators, the photographer, literally everyone. If that wasn't enough, Joche and his team updated our proposal up until 2 weeks before the event and offered layouts for the ballroom that made more sense than what the venue presented us. He made me feel like a good friend, always recognized me by name only over the phone. His team was extremely responsive over text and email. Even when I would leave voicemails what I thought would be after hours, received a call back typically within 30 minutes. I simply can't recommend Joche and his team enough. The price is more than fair. You end up getting so much more of an experience than what is on the design proposal.

Something I learned the hard way. As per Cindy employee ? (rude and cuts you off and doesn't let…read moreyou talk) says if you don't call within 24 hours of receiving . They are not responsible after that. . All my friends always buy from here every year for our anniversary. Well this is the last time ever. I promise you that. I believe always hive the small town a help in their business. Not anymore. Then she turns it around and says I'm rude and proceeds to tell another employee and puts me on hold. I know she did that to upset me. Never again Buyer Beware

Buying flowers from Arizona for family in Texas they do suck a great job!!! Second purchaseread more