I had a pretty disappointing experience at Aquarium World recently. I returned a few cheaper fish I…read morehad purchased earlier and opted for store credit so I could upgrade to some different species that cost more. That part seemed straightforward at first, but the process quickly became frustrating. When I used the store credit to buy the new fish, the employees working that day--who appeared to be new--started explaining that if the new fish died, I wouldn't be able to return them. What made this especially frustrating is that this policy was only explained to me after I had already paid for the fish. If that had been clearly stated beforehand, I would have appreciated the chance to reconsider the purchase. The new fish were completely different species from the ones I originally returned, and I actually spent additional money beyond the store credit to buy them, so it felt odd to only hear about this restriction once the transaction was already finished. What made things worse was how long the checkout process took. The employees seemed to struggle with basic math when trying to calculate how much store credit to apply and how much change I was owed after the new purchase. It took several minutes and multiple attempts before they finally figured out the numbers, which made the whole interaction feel unprofessional and awkward. Overall, the experience left me with little confidence in the staff's training and customer service. I understand that new employees need time to learn, but the combination of confusing return explanations, being told important policy details only after paying, and difficulty with simple calculations made the visit frustrating. I hope management invests more in training so future customers don't have to deal with the same issues.

Excellent selection of larger varieties of fresh and saltwater fish and plants. It's a dedicated…read moreaquarist store...pretty hard to beat!!

Visiting the area walked in and was blown away at the setup and the availability of plants and…read morefish. Too bad they aren't closer to where I live. Would be there regularly would definitely visit again when in the area!

I was laid off Jan 2026 with barely a handshake after 2.5 years managing the Saltwater Department…read more I took a massive paycut to join the team and still gave my all to that job and reformed that department because I loved it and believed in Brandon's and Kaylor's vision. For almost a year after they took over in Jan 2025, things looked up- raises, bonuses, store upgrades- until a sudden STEEP nosedive. They nearly refused to give me a letter of recommendation unless I promised not to contact my old coworkers- my friends- even though I was a model employee and only let go for "restructuring". They skirt good animal welfare practices and continue to terminate or lose good employees, and instead of filling the positions they just redistribute the duties with no pay increases- so now YOU are paying more and more for worse and worse quality service as all the vets and pros disappear. Take your money somewhere where they treat their employees like humans and their animals with respect. Oh, and Brandon- don't even think about legal retribution for this review. Every word is true and my own experience. You know you did me wrong after I put so much faith in you. I stayed in Indiana because I believed in you and this job. I truly hope you can learn from your mistakes after everything crashes down around your ears.

Friendly staff and easy access to the dog wash highly recommend this place to get your dog washedread more

Best dog wash in town. Super friendly staff. Best price in town. My little girl dog loved every…read moreminute. They provide everything you need. Great pressure wash. Excellent dryer. This is the place for a happy dog.

This Petsmart location is near and dear to my heart because I adopted a wonderful cat here more…read morethan ten years ago. The employees were very helpful when I was in the process of adopting her, as she was very scared, and she ran and hid. They found her, gently coaxed her out and got her safely into a carrier so that I could take her home. I stop in here when I happen to be in Lafayette, and I find the employees to be friendly and helpful. The store is well stocked, and they have a great selection of pet food where many other retailers seem to be out of some brands and varieties. On this visit I selected several new toys for my pup. They had a large selection of Star Wars toys, and I found some that were just the right size for my small dog. Squeaky toys, of course, as that is the kind he prefers.

Made an appointment like an adult and yet they took some guy freaking out about nothing on his dog…read more. Calm down and take of your dog properly!

Update: its now been a few months post-adoption, and I am even happier with the Humane society's…read moreofferings. The have a great foster-to-adoption program when even though everyone knows youre adopting a new kitty, you still get help with finding services, texted for vaccination scheduling, and these services are free, feeding into the $100 adoption fee after they've been spayed/ neutered. He had an eye infection randomly and Cheyenne was ON IT and very helpful with providing me and vet for him. She is incredibly kind and just genuinely wanted my little guy to have a good life.

From the owner: We require a "foster to adopt" program for all adopters whether it be that the pet that you are…read moreinterested in still has some medical work up to be done or whether we just want to give the pet time to adjust. Please email us at cchs04@sbcglobal.net or call us at 765-670-7924 if you have any questions or would like to request an application.

I needed help finding a more affordable alternative to the grain-free salmon recipe from Blue…read moreBuffalo. Logan referred me to the Redford Grain-Free Salmon and Potato Recipe. My dog loved it! It was less expensive and just as good, if not better. Logan was very kind and asked if I needed help finding anything else. I told him no, but he still offered to carry my items out for me, even though I didn't need the assistance. I found that to be very thoughtful of him.

It's very clean. The clerks are friendly and remember you,they stock a nice selection of both food…read moreand treats for dogs (don't own any cats or other critters, but I'm sure they're equally well stocked. Their dog washing station is easy, convenient and very reasonable and it is not overpriced. They mail great coupons and have online specials frequently. what's not to like? 5/5

Warning- it will be hard to leave empty handed from Uncle Bill's. The store just opened at…read moreAppaloosa Crossing and is huge with every supply you could need for your furry, feathery or scaled friends. They have aquariums filled with fish and reptiles, lots of adorable puppies and a few birds. There is even a self service dog wash. There is plenty of dog/cat food, treats and health care products at prices similar to other local pet stores. The staff is friendly and eager to assist. They have restroom facilities and plenty of parking out front of the small strip mall. The building and parking lot are fully accessible. You are welcomed/encouraged to bring your pet inside.

Uncle Bills Pet Center had TONS of variety!!! I loved visiting uncle bill's and will visit any free…read morechance I get just to look around at the massively stocked inventory!!!!!!!!!

I'm so sad to see this place in this condition. In its heyday it was a nice backyard fish place…read more Unfortunately the owner passed away and her son and granddaughter are running it as I assume a side job. I get it, it's a lot to run a business. When we visited, there were many dead fish in the show tanks, big dead fish. They were trying to aerate the water to save them but too little too late. There were tanks with new fish from a hatchery. Plants are expensive for what they are. I sad to say but it's time to close this one or work very hard to get back to where it was

I have bought my koi from here a couple of times. They are healthy and thrive in my koi pond.read more

These guys made my special guy feel like he was going through a spa. He smelled fresh. His nails…read morewere clipped. He looked very handsome. He seemed to like it here.

This place is amazing!!!! From every phone call with all my questions to our actual visit. My long…read morehair kitty had horrible mats causing pain. They treated him like royalty! He's like a brand new, pain free cat! And the facility itself is beautiful! It's like a luxurious cat spa. Highly recommend!

This business is NOT on 2nd Street in Lafayette. You have to go past 2nd street, and halfway to…read more1st street is a dirt road on the south side. The Humane Society is down that dirt road. The ONLY sign I saw was halfway down that dirt road that mentioned the Humane Society was ahead. There is also a URL on their site that has absolutely nothing to do with the Humane Society. It is in Japanese and does not mention animals at all. Why haven't they taken it down yet? And why not better directions to their building? More signs would certainly help, also.

For the last two weeks, the Tippecanoe County Humane Society has put a hold on what are…read moreunfortunately referred to as "bully" dogs. The shelter already had a stringent adoption policy in place for any dog they suspected of having an undesirable bloodline, but it now has decided to change its policy. The problem is that they didn't decide on a new policy before they revoked the old one. Now there are several dogs, it is unclear how many, that simply have nowhere to go. Families desperately wanting to adopt them, and willing to jump through any hoops, are told they can do nothing but wait. In the meantime, however, these dogs are not getting the care they require. This issue is very personal for me. There is a beautiful and kind dog, Cloud, which I have been trying to adopt for almost 2 weeks. My husband and I have visited her every day, brought her treats on her 6-month birthday, taken her for walks, and have spent hours rubbing her belly. Several times when we came to visit, her cage had urine in it, yet we have been biting our tongues out of respect for how difficult it must be to run a shelter. But on Sunday when I went to see her, she was covered in urine and feces. I couldn't stand it anymore, and I confronted the manager about their refusal to let me adopt Cloud. He said they were adding a "questionnaire" to their adoption policy for "bully" breeds. He told me that he could tell me it would just take another week, but that he would be lying. The hold is indefinite, and he has no idea how long it will take to draft up this questionnaire. I am a proud woman: a teacher at Purdue, in the middle of getting a PhD, but I literally begged him to tell me what I could do to adopt her. In tears, I said I would fill any questionnaire, get as many letters of recommendation as he wanted, get a letter from every vet I've known, have a home visit, anything. But, no. I'm helpless. And the adorable puppy that I have fallen in love with is still in a cage today, covered in urine and feces. Please, Tippecanoe County Humane Society. Your mission is to help dogs find good homes. Be reasonable; be compassionate. We all love animals. We all want the same thing. Finish your questionnaire or let us adopt under the old policy until you finish it. See reason; you are only hurting the animals and loving families with your inflexible position.