We used this shop for our wedding rentals as a lot of the groomsmen live out of town and there are…read moremany Jos A Banks in different cities. The day my husband and I went in to try on and pick a look I should've turned around. An older woman helped us and everything started off fine, but she became very pushy when I did not want to go with the traditional tuxedo look. We had a destination wedding and had a more vintage theme, so all I wanted the boys in were pants/suspenders and tie. I felt judged that we weren't going with a full suit jacket etc. When it came time for her to enter into the computer our order along with all the groomsmen information, it took her over an hour to do so, and she asked us to go 'walk around the mall' while she did this. This made me feel uneasy as she mentioned multiple times she was not good with the computer. When we returned an hour later she said she would have to have the manager fix it in the morning as she could not 'figure it out'. When checking out, I presented a coupon we got in the mail. I wanted to hold on to it until our final pick up where it could be applied, but she insisted on keeping it then. Guess what, it was no where to be found when we checked out for final pick up. We also purchased a vest that day to go with the rental, and she acted strangely by cutting off all the tags and keeping them before giving us our purchase? Not sure if she thought we would return it or something but it made me uneasy. Because we had a destination wedding, I made arrangements with customer service over the phone for a 'late return date' a few days after the event and they assured me everything would be fine for that with no fees. When we went to pick up our rental, the young lady Christine was very rude and told us there are no exceptions and if we did not return the suit one day after the event we'd be charged $20/day until returned. I was visibly upset about this as I had already made prior arrangements, but there was no attempt made by the staff to look into it and basically said 'too bad'. When it came time to return the rental, I entered the store with my guard up because I have had nothing but problems. To my surprise, the sweetest woman Ashley was there and processed my return with no questions. When she saw it was a late return, she kindly offered to waive the fee without me having to even ask. Be cautious when choosing a company for your groomsmen! This place added stress instead of easing it when planning a wedding!

Unique designs, very cool t-shirts that remind you why you actually like Youngstown. Lol. One…read moret-shirt specifically does a great job highlighting all the great things that make our area unique. thanks for the y-town pride.

From the owner: High quality, vintage inspired apparel that allows people from the Mahoning Valley to show their…read morehometown pride.

Great merchandise, average prices, and excellent customer service!…read more I really like a lot of the merchandise and brands at Tilly's. The store has a really cool design and layout and is usually pretty organized! The prices aren't bad, they're pretty comparable to the same brands and items elsewhere. Tilly's frequently has various sales and promotions which is awesome. My favorite thing about this store is the EXCELLENT customer service!! Many retail companies are lacking anymore when it comes to customer service, especially in the Southern Park Mall, but Tilly's really goes above and beyond! Overall, I would highly recommend this store for outstanding customer service and the hottest trends!

From the owner: Welcome to Tillys at Southern Park Mall located in Youngstown, OH. Shop the latest selection of…read moremen's, women's, and kids' casual clothing, backpacks, shoes, hats, skateboards, and more. Choose from brands like Nike SB, Vans, Santa Cruz, Obey, The North Face, Dickies, adidas, Champion, Dr. Martens, and more. Tillys is your go-to for every season, with warm flannels and hoodies for winter, and boardshorts and bikinis for summer. Tillys is not just a clothing store, it's a culture.

Amazing SALES AMAZING Brands. A must if your in the area and customers service to make your…read moreexperience the best.

Wouldn't accept my Express or Guess designer clothes, but has ugly sweatpants in the window. Either…read morethey don't make any money to afford buying the clothes because they have a crappy selection and nobody goes there, or they have a distorted sense of fashion.

Husband purchased a new suit. Needed since losing weight. Noah was very helpful in fitting him,…read moremeasuring and selecting suit selections. Was impressed with the way he pinned and measured the suit for proper fitting. Waiting for fitting after tailor is finished. Also Noah helped with selecting slacks and shirts. Having shirts and slacks fitting properly is a blessing.

Very poor quality on their rentals. $200 for plastic shoes, "fake" necktie, shirt that was well…read moreshort of the measured neck size. I was able to pick up 10 days early. Their solution for the short neck length was to hand me a half dozen plastic extenders and told to daisy chain them. Not to order a new shirt. Simple "I don't care" attitude.

Had a curbside pickup 5/21/2024 got to store only got 2 of the items that day system was down went…read moreback to get remaining items they can't find them. Giving me the runaround. system says picked u. Promised a refund but never got it. Such a shame never again. Zero stars .

I only have one suggestion don't buy anything unless it's on sale, but it is a great store to shopread more

When I walk into this store, I feel like I'm in the twilight zone. Wanna be skaters and girls in…read morecomic con outfits. Falls just below the line of a cool store.

Rally House Rally House shop every team in town. College or Pro come on it's time to go! Lots of…read morePittsburgh gear for Yinzer Nation. Decent clothing selection for all ages and a few memorabilia items too. Nice addition to the area.