Once upon a time this place was GREAT. But now they've hired a bunch of people who don't want to help you and don't really care if you never come back. I went there recently to buy expensive cologne that I have always bought there. After standing in the department for about 5 minutes being stared at by the cashier who was doing absolutely nothing, I decided to acknowledge her (note: she's supposed to acknowledge me). I told her I'm waiting for assistance to get cologne and she agreed to call someone to help me. I waited another 5 minutes, and 2 employees slowly walking together and laughing with each other walked by. "Glad you're finally here. I'm in a hurry and need cologne." They replied, "Don't worry sir, she will come," and continued walking away. I was about to walk out of the store when a girl came up to me. "What can I help you with?" she asked. "I need Versace cologne please. I have a webinar to attend in 20 minutes and am in a hurry," I replied nicely. Her face turned red and she was irritated. "Well did you even look for it? Is it in the glass case? Is it on the tables out here?" I explained that I usually just tell the person what I need and they go get it for me and ring me up. It's always been locked out of reach from customers. After quickly looking at the case she told me they obviously don't have it (and I'm the idiot who should have known that ). So I informed her I'd go to Macy's and get it...from now on as well. So employees at Kohl's, I'm so sorry I interrupted your break and bothered you. I promise to NEVER bother you again! read more