My wife Tammy had an excellent experience with Dr Bowen. He did her cataract surgery on her left…read moreeye. She was extremely happy with him and his team.

UPDATE: Today I saw Dr Lyles. Night and day experience between these two doctors. Dr Lyles had a…read morevery calming demeanor, very informative and super nice! Very understanding of my fears. He found after examining my eyes that it was not necessary to do this procedure at this time. I had a mild case of narrow angles. We are going to monitor my eyes annually. I will say that if he said I was in need of this procedure, I would do it with him being the doctor to do the procedure. I would still be scared and grossed out but I know I could get through it with him. I'm so very grateful to have had the appointment with him today. Thank you so much Dr Lyles!

I hate that I have to give the one star. For starters our appointments are always scheduled way out…read morefurther than they should due to access and availability which we've always understood & tolerated. Our last appointment was scheduled 9 months out further than it should have been, now we are a month before our appointment and we received a call to reschedule to another month out. The lady that called was very NASTY & unprofessional! Her response, "well ma'am I don't know what to tell you" instead of offering an apology or at minimum, concern. We will NEVER step foot back in this place again! I hate we ever went here as patients. There are better places to go that will respect you & your time.

Medicare patients BEWARE!!!…read more When the person from Groat called me to schedule an appointment, (I never contacted THEM) I told them I had a perfect experience with Oscar Oglethorpe over a year earlier who assured me medicare would pay for everything in terms of my eye exam and it was true, medicare did. The person who set me appointment with Groat assured me that Medicare would pay for everything. I asked are you sure? They said "absolutely." So I went along with it. When I showed up for the appointment I asked the receptionist, "Will Medicare pay for everything?" I was told yes they would. When I saw the first person in the exam room I said, "Don't do anything Medicare won't pay for." Then a few weeks later I get a bill from Groat for $166.00!! To top it off the prescription wasn't complete so I couldn't use it to get glasses! Very untrustworthy!

The office manager is incompetent and unresponsive. I have left several messages to get my bill…read moreproperly filed with my insurance company and now I'm having to call constantly just to PAY the bill. I would not recommend this practice. Their administration side is beyond dysfunctional.

Never had an ophthalmologist office charge me to get my glasses prescription nor had a problem…read moregetting an exam and contact script until I visited this office. Also the people doing my eye exam did not seem to have a clue as to what they were doing so I doubt my script is even correct

TERRIBLE practice. Cannot stress how inconvenient this office has made getting contacts. As a first…read moretime contact lens user the experience has been very difficult. I have had two (2) pairs of trial lenses in the eight weeks I have been at this. They are meant to be only two (2) week lenses. I have done all of the follow up no help at all. I caution anyone before using this business.

I've been going to Digby Eye Associates for about 10 years, and Dr. Digby himself served me…read moreoriginally, and I was pleased with the care. Over the years, he has hired several other staff, some of whom are Doctors Optometry but some are Physician Assistants. Digby Eye Associates has essentially turned into a production facility, and the optical care has suffered as a result. My last two times there, I had to return for a second set of exams because the first prescription was incorrect. There is also an on-site optical services, and their prices are exorbitant. I paid $400 for glass frames that cost $175 at Costco.

I had both cataracts removed and corrective lenses installed. Staff was organized, professional,…read moreand kind. Really a good experience.

I recently stopped by Carolina Eye for a routine checkup as a new patient. Upon entering, I was…read moredirected to write my name on a paper & I would be called to the front desk shortly. After 2-3 minutes, I was called & then asked to sit down again so my insurance could be confirmed. It was eventually confirmed, and though my appointment time was at 10:40 and I arrived at 10:30, I was finally called back for intake about 30 minutes after my arrival. A young woman performed some initial tests & asked me a few questions. She checked my eyes and then led me to a waiting area where I waited for what felt like a VERY long time. I was brought back to a room by another young woman who ran a couple more tests, then led me to a different waiting area. I waited there for probably 20 minutes. Then I finally got to see the doctor, over an hour and 20 minutes after my appointment time. The doctor was helpful and gave me some suggestions about my contact options and information about my eye health. I feel her quality of care was very thorough. However, I was left waiting for 10 minutes or so for her to return after asking me to put in a new pair of contacts. When it was time to leave, I was asked to sit in the waiting area so I could be called to the front desk to pay. It's clear this clinic is understaffed for the amount of clients they have. However, I will return next year for my next eye exam since they take my insurance and they're not far from my home.

I took my 2 year old daughter here after her pediatric doctor referred her to have her eyes check…read more When I arrive I was beyond impressed. The staff was extremely friendly, the waiting area was full of kid friendly toys and books, the nurses was great with my daughter, and they even had K-love playing on the radio which was a HUGE bonus for me. Unfortunately, my experience with Dr. Young was a complete 180 degree change for the worst. Any parent knows that with 2 year olds and doctors don't mix, so when Dr. Young come in to examine my daughter's eyes, she pitched a catastrophic fit. But instead of having a nurse there to help me told her down, I was expected to do it by myself. I was told to hold her head with 1 hand, her arms with another, and her legs with my legs. After 5 minutes I was sweating, my daughter had turned completely red and was also sweating from fighting me so hard. Because I was unable to hold her I was told by Dr. Young..."I know you think you're helping her by not holding her tight, but you're not. You're making this take longer." I told him that it wasn't that I wasn't holding her purposely, I was physically not capable of holding her by myself. Then he finally decided to bring in the nurse to help me. Never have I taken my daughter to the doctor and they not had someone there to help me hold her. After the exam I was physically exhausted and my daughter was extremely cranky because our appointment was at 7:45am and we were not seen until 9am. Before telling me whether or not there was something wrong with my child's eyes/vision, he proceeded to dictate with me there. I had been there for over an hour, I was late for work, my daughter was cranky, yet I had to sit there while he dictated his doctor's notes on my time. Then after he was done, he finally decided to tell me his diagnosis which was that my daughter was blinking repetitively and constantly rubbing her eye because she has a nervous tick from stress. Really? My 2 year old daughter who is completely healthy except for a recent blinking and rubbing of her eye, and who is just getting over a stye under her eyelid which is why the pediatrician referred her to begin with, is now so stressed out that she is blinking repetitively. Unbelievable. I was completely flabbergasted. I am not upset about the diagnosis, I am upset about the way that I was treated. I frequently get misjudged because I am African American and I look like a teenager. Doctors tend to look at me and judge me as the poor single teenage mom even though I am 29 and have been married for 7 years, but this took the cake. I was treated like a crazy mom who was wasting his precious time, not at all as a concerned parent and paying customer who just wants to make sure that my daughter was ok. I was talked to with no respect, I was scolded for not being able to hold by daughter down, my time was completely disregarded and my concerns dismissed. For a pediatric dentist, this doctor did not seem to be good with children at all. He seemed to care only about getting the exam over with, and not about addressing my concerns, or making my daughter feel comfortable. I will NEVER come back to him. I am completed disgusted and do NOT recommend this doctor to anyone! Also FYI, this business is now located at 2519 Oakcrest Ave Greensboro, NC.

I am very unhappy with the service afforded me because of closure due to covid 19. I had paid for a…read morefull year of contact eye care and because neither pairs offered me were correct, I stopped going. So I was going to try them again thinking because of their closure during covid they would afford me with at least one more chance to a different pair of lenses since I paid $185 for a year of service Well to my surprise they are not willing to work with me. They will charge another $185 ( or more) to do contact lenses trial and exam. I was told by another eye care company that I wasn't a fit for contacts, but this doc at Battleground assured me I was. I tried 2 different pairs when I first got started and they didn't work. I kinda gave up but also had other concerns( back surgery) that were more pressing. I think the doctor made a bad choice saying I was able to use contact lenses and now I dont know what to think since they never gave me the full year that I paid for. Very disappointed.

I adore Battleground Eye Care and the people that work there! It seems like it's a family unit and…read morethey all look out for each other. Dr. Scott is simply amazing. Not only is he smart and helps you have better eyesight, but he is very personable and funny. Stacey is a complete delight to be around! She also is very funny and makes sure that you are all good to go in the contact department. I would highly recommend.

LIFETIME "WARRANTY" IS A COMPLETE LIE!…read more I had Lasik at a TLC Eye Center a few years ago and was given paperwork that assured that the huge fee paid included a "lifetime warranty good at any TLC Laser Eye Center in the country" as long as I kept up the yearly eye appointments. Each year, my TLC-network optometrists have assured me that is still an option for me (3 optometrists in 3 locations) and that I can just go to the Greensboro location now. I call to schedule the consult for the revision the optometrist recommended--that she told me I was eligible for under the warranty--and they tell me I have to be entered as a "new patient" and RE-PAY all the VERY HEFTY FEES because the location I was at originally closed and they refuse to honor the warranty. I got Lasik so I wouldn't have to wear glasses and pay for contacts, and two years out, I'm back wearing both and they absolutely REFUSE to even consider honoring the warranty.

BUYER BEWARE: The total price of surgery is $4,890, I asked for and got a $1,000 discount. The…read moreprescriptions needed for surgery are $500 EXTRA. Ask for generics, TLC will not suggest this. Your insurance may or may not cover these prescriptions.

When I walked in, I was little worried about the wait. There were a lot of people in there and…read morehardly anywhere to sit. The lady at the front desk that wasn't on the phone could've been a little nicer and acknowledged me when I walked up instead of just looking at me and then doing something else and then acknowledging me. Other than that, the wait wasn't too too long, and everyone else was really nice.

Rude! They do not answer their phone!…read moreNeed better customer service . Never answer...so upsetting!