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    Koala Eye Center, PC

    1.4 (9 reviews)
    Closed Closed

    By appointment only

    Services - Koala Eye Center, PC

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    Groat Eyecare Associates

    Groat Eyecare Associates

    3.0(12 reviews)
    1.7 mi

    I hate that I have to give the one star. For starters our appointments are always scheduled way out…read morefurther than they should due to access and availability which we've always understood & tolerated. Our last appointment was scheduled 9 months out further than it should have been, now we are a month before our appointment and we received a call to reschedule to another month out. The lady that called was very NASTY & unprofessional! Her response, "well ma'am I don't know what to tell you" instead of offering an apology or at minimum, concern. We will NEVER step foot back in this place again! I hate we ever went here as patients. There are better places to go that will respect you & your time.

    Medicare patients BEWARE!!!…read more When the person from Groat called me to schedule an appointment, (I never contacted THEM) I told them I had a perfect experience with Oscar Oglethorpe over a year earlier who assured me medicare would pay for everything in terms of my eye exam and it was true, medicare did. The person who set me appointment with Groat assured me that Medicare would pay for everything. I asked are you sure? They said "absolutely." So I went along with it. When I showed up for the appointment I asked the receptionist, "Will Medicare pay for everything?" I was told yes they would. When I saw the first person in the exam room I said, "Don't do anything Medicare won't pay for." Then a few weeks later I get a bill from Groat for $166.00!! To top it off the prescription wasn't complete so I couldn't use it to get glasses! Very untrustworthy!

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    Groat Eyecare Associates
    Groat Eyecare Associates
    Groat Eyecare Associates

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    Carolina Eye Surgical and Laser Center PA

    Carolina Eye Surgical and Laser Center PA

    4.5(4 reviews)
    2.1 mi

    I had both cataracts removed and corrective lenses installed. Staff was organized, professional,…read moreand kind. Really a good experience.

    I recently stopped by Carolina Eye for a routine checkup as a new patient. Upon entering, I was…read moredirected to write my name on a paper & I would be called to the front desk shortly. After 2-3 minutes, I was called & then asked to sit down again so my insurance could be confirmed. It was eventually confirmed, and though my appointment time was at 10:40 and I arrived at 10:30, I was finally called back for intake about 30 minutes after my arrival. A young woman performed some initial tests & asked me a few questions. She checked my eyes and then led me to a waiting area where I waited for what felt like a VERY long time. I was brought back to a room by another young woman who ran a couple more tests, then led me to a different waiting area. I waited there for probably 20 minutes. Then I finally got to see the doctor, over an hour and 20 minutes after my appointment time. The doctor was helpful and gave me some suggestions about my contact options and information about my eye health. I feel her quality of care was very thorough. However, I was left waiting for 10 minutes or so for her to return after asking me to put in a new pair of contacts. When it was time to leave, I was asked to sit in the waiting area so I could be called to the front desk to pay. It's clear this clinic is understaffed for the amount of clients they have. However, I will return next year for my next eye exam since they take my insurance and they're not far from my home.

    Pediatric Ophthalmology Associates PA

    Pediatric Ophthalmology Associates PA

    1.0(1 review)
    0.9 mi

    I took my 2 year old daughter here after her pediatric doctor referred her to have her eyes check…read more When I arrive I was beyond impressed. The staff was extremely friendly, the waiting area was full of kid friendly toys and books, the nurses was great with my daughter, and they even had K-love playing on the radio which was a HUGE bonus for me. Unfortunately, my experience with Dr. Young was a complete 180 degree change for the worst. Any parent knows that with 2 year olds and doctors don't mix, so when Dr. Young come in to examine my daughter's eyes, she pitched a catastrophic fit. But instead of having a nurse there to help me told her down, I was expected to do it by myself. I was told to hold her head with 1 hand, her arms with another, and her legs with my legs. After 5 minutes I was sweating, my daughter had turned completely red and was also sweating from fighting me so hard. Because I was unable to hold her I was told by Dr. Young..."I know you think you're helping her by not holding her tight, but you're not. You're making this take longer." I told him that it wasn't that I wasn't holding her purposely, I was physically not capable of holding her by myself. Then he finally decided to bring in the nurse to help me. Never have I taken my daughter to the doctor and they not had someone there to help me hold her. After the exam I was physically exhausted and my daughter was extremely cranky because our appointment was at 7:45am and we were not seen until 9am. Before telling me whether or not there was something wrong with my child's eyes/vision, he proceeded to dictate with me there. I had been there for over an hour, I was late for work, my daughter was cranky, yet I had to sit there while he dictated his doctor's notes on my time. Then after he was done, he finally decided to tell me his diagnosis which was that my daughter was blinking repetitively and constantly rubbing her eye because she has a nervous tick from stress. Really? My 2 year old daughter who is completely healthy except for a recent blinking and rubbing of her eye, and who is just getting over a stye under her eyelid which is why the pediatrician referred her to begin with, is now so stressed out that she is blinking repetitively. Unbelievable. I was completely flabbergasted. I am not upset about the diagnosis, I am upset about the way that I was treated. I frequently get misjudged because I am African American and I look like a teenager. Doctors tend to look at me and judge me as the poor single teenage mom even though I am 29 and have been married for 7 years, but this took the cake. I was treated like a crazy mom who was wasting his precious time, not at all as a concerned parent and paying customer who just wants to make sure that my daughter was ok. I was talked to with no respect, I was scolded for not being able to hold by daughter down, my time was completely disregarded and my concerns dismissed. For a pediatric dentist, this doctor did not seem to be good with children at all. He seemed to care only about getting the exam over with, and not about addressing my concerns, or making my daughter feel comfortable. I will NEVER come back to him. I am completed disgusted and do NOT recommend this doctor to anyone! Also FYI, this business is now located at 2519 Oakcrest Ave Greensboro, NC.

    Koala Eye Center, PC - optometrists - Updated May 2026

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