I have used them since year 2000. They have been doing a great job keep my home termite free. They…read moreshow up on or before time. They are flexible with their time. The guys are knowledgeable and friendly. They should give their longterm customers a gift.

I have been using Vulcan Termite & Pest Control since I bought my house about 1.5 years ago. They…read moreare very organized and kept records from nearly 20 years ago that they were able to send to me so I would know my home's treatment history. Everyone in the office I spoke to was extremely cordial and able to answer all my questions. The inspector that came was also extremely experienced and knowledgeable. He was on time and extremely thorough in his inspection. I would highly recommend them.

I texted Jimmy on a Thursday morning about needing to get my home treated. He was able to come out…read moreand give a quote that afternoon. We were impressed with how kind he was, how quick he came out, and the quality of service he was providing. We hired him right then and there and he proceeded to treat out home immediately. He seemed very honest in making sure our home was taken care of, not just that he made money. I respect any business that puts customers over money. I would highly suggest using Jimmy for your pest control needs.

Jimmy does a great job, he's reliable, honest and affordable. I highly recommend him.read more

This company used to be very honest and very reliable. I don't know what has happened but they've…read morenow duplicate charged me $1800 and called me to collect on services I didn't authorize which are dated a year ago on their invoice. Then when I told them I didn't authorize these charges and wouldn't be paying Angel told me she will just escalate to management and hung up on me. Something is seriously off track with that company in my experiences over the last year. Also, the people who I knew and trusted there left the company.

I have had my termite bond with this company for over 20 years. Have previously been happy with…read morethem. This year when they came out for my inspection, I was told they had changed their termite bond system. The price had increased from $140 a year to the $395 (the $140 plus $85 quarter for trap monitoring). A phone call to let me know of this change prior to them showing up at my door would have been appreciated. Very unhappy with the price increase as well as the damage done to my yard with their traps. I'm now looking for new company to provide my termite bond.

I had been a customer since October of 2018 and have always paid my full bills. During the time…read morecovid hit in 2020, I was told by them that they wouldn't let their techs come in people's residences for safety concerns. I was told by the employee that called to schedule my appointment for a tech to come out to my home that I could reschedule those inside visits at a later date. I agreed for safety reasons. I was still charged the full $65 fee per visit even though they were only spraying outside. My contract that I signed with them says I am to pay $65 for inside, outside and underneath my dwelling. So on 3/21/21 the tech just showed up at my home unannounced and wanted to spray and I was busy at the time and had company at my home so I said "can you spray outside and I will reschedule the inside spray?" He said "ok". Then when I called to reschedule my inside spray, I man picked up the phone and rudely said "we don't do that, we have never done that!" I said "but your tech came by unannounced!" He put me on hold and a woman came on the line and said that it wasn't fair for them to send someone back to my house if they can't do it for everyone. I just told them to cancel my contract. They lied to me. I have paid my bills for 2.5 years and you can't do a loyal customer any better than that?!? On top of me paying full price when I only got outside sprays for at least 2-3 visits! If your money is hard earned like mine is, don't give it to these people, in my opinion they won't appreciate you!

From the owner: The Exterminating Experts…read more Rice Pest Control Co, Inc, was originally founded in 1956 in Gadsden, Alabama. In 1963 it is headquarters was moved to Anniston, Alabama where it has remained.Under it is original direction by Chief Entomologist and founder Charlie F. Rice, Rice Pest Control quickly became recognized as a leader in scientific pest and termite control. The company still remains one of the oldest and most respected pest management firms in the area and is well known among it is peers in the state of Alabama.Rice Pest Control is active in local, state and national trade organizations as a continuing effort to stay in the forefront of the Pest Management Industry.