Several years ago my daughter ordered a "fairy garden" plant arrangement which was absolutely…read moreexquisite! This past April I tried to get the same for our anniversary,. However, this time we had a terrible experience. The arrangement was just OK. It was not nearly as creative and didn't exhibit the obvious care in choosing the plants when compared to the first. Fast forward to today, all the plants died except for a succulent. We went back to show the staff what had happened. We were told, well you overwatered. Didn't you notice we put it in a pot that didn't drain? What? Why would you make an arrangement and not put it in an appropriate container? The staff would not accept responsibility for their obvious error, offer any accommodation nor an apology. In our opinion this is NOT a way to treat customers nor stand behind what they sell. We will no longer recommend this establishment to others nor purchase anything in the future.

My cousin underwent a difficult surgery and I wanted to send her something beautiful. This company…read moretruly went above and beyond. Thank you for bringing a smile to her, her family and myself during a challenging time :)

We ordered a specific flower arrangement that we loved, including the unique box it came in, for…read moreMother's Day. What we received was completely different. When we called to ask what happened, the woman insisted she had spoken with us and that we approved the change- this never happened. We checked our phone log and only had one missed call from the shop, no voicemail. She also kept saying, "But you ordered sympathy flowers and we made them Mother's Day flowers" as if that justified the change. It was for Mother's Day-we liked that particular arrangement and the box it came with. Realistically, I think they mixed us up with another customer, which would've been understandable. Mistakes happen. But her insistence that she spoke to my husband, so much so that he had to grab the phone and say to her that they did not speak and our call log clearly proving otherwise was frustrating and bizarre. When I asked to speak with the owner, she said the owner was having surgery, which felt like an attempt to make us feel guilty for escalating the issue. When we asked for a full refund, she said we'd have to bring the flowers back for that and that she could only offer a partial refund. At that point, it became clear she was not interested in making things right. We won't be ordering from here again-not because of the mix-up, but because of the employee's unprofessional and dismissive attitude. Mistakes happen, but a lack of integrity and willing to own a mistake is unacceptable.

I know now that it is very important to use my money towards small community businesses. I bought…read moresome flowers via the Internet for my mother-in-law for her birthday. It was accidentally sent the day. I ordered instead of her birthday. They instantly apologized and sent her a little something for her birthday. I was very pleased with what they sent and I'm not going back to large franchises again.

A long time friend of mine suffered the loss of his stepmother. She was ill for a long time and it…read morewas sadly her time to pass. They live in Eastern Baltimore County. I live north of Dallas, TX. Went to the website (through the funeral home webpage) and was impressed by the selection available. I chose a blue and white basket with an angel and a sympathy card. The order was placed easily and the price was very reasonable. I was given an order confirmation and receipt within hours. The afternoon of the visitation, I texted my friend to offer support and he sent me a picture of what I had ordered. The flowers were gorgeous and I was so glad they could bring beauty to a sad occasion. He told me that they were beautiful. The picture shows it. Thank you Flowers and Fancies.

I prefer supporting local businesses so when it came time to order flowers for my mother's December…read morebirthday, I placed what was perhaps my second or third order at Flowers & Fancies. I placed the order online, scheduled pick up, and moved on with my life. Unfortunately, I received an email about 5 days before I was due to pick up the arrangement essentially advising that my selection was no longer available because the flowers wouldn't be in season the month of December. Huh? They explained that they would do their best but I asked for a refund instead. Apparently there was a website issue that allowed the purchase to go through but shouldn't have. Disappointed and frustrated, I placed a last minute birthday order with a large corporation and tried to put the matter behind me. Well color me surprised when the Flowers & Fancies team sent me an arrangement to apologize for the error. I was shocked, surprised, and necessarily reminded that mistakes happen and it's best to have patience and understanding, especially for local, well meaning businesses. The arrangement provided is gorgeous and makes the one I ordered from a large corporation just doesn't compare. Thank you to Heather and the Flowers & Fancies team for making it right. I look forward to supporting in the future.

Wild Flower MD's staff went above and beyond for Mother's Day! They made sure to exceed…read moreexpectations and delivered a beautiful arrangement, even returning when we had a family emergency and missed the original delivery time. 10-10!

Bottom Line: Friendly staff selling beautiful flowers and lovely gifts…read more Wow, wow, just wow! When I die and go to heaven I imagine that it has the beauty of WildFlower. WildFlower may look like the average retailer from the outside but once inside you are transported to a gorgeous wonderland. The store is much larger than I anticipated. While I thought it was just a florist I discovered it is also a gift shop. Regarding floral services, I selected a lovely arrangement from the large cooler with a variety of bright gerbera daisies in it. There were several florists on site very busy making arrangements so I could have had a custom arrangement made but there was no need since the cooler selection offered plenty of options. Regarding gifts, they carry some of my very favorite brands and artists. Some of my favorites are Jellycat plushes and the Jellycat plants they had here were so cute! Jellycats always have great expressions and the fabrics feel so good. They also have various items from local artist Kim Hovell like candles wrapped in her Chesapeake Bay inspired oyster paintings. Her work in hues of blues is always very calming. WildFlower also carries locally made artisan Choquette chocolates. When I want to give a little thank you or hostess gift I always choose choquette chocolates. There were plenty other neat gifty items and I'll definitely be returning to do a little shopping. As far as customer service goes, there were about three florists who were very focused on what they were doing and one kinda gave me a weird look, probably because I was audibly ooohhing and ahhing and taking photos of the gorgeous displays (after asking if it was ok.) There were also a few people on the floor who were very helpful. One lady in particular was my saving grace and she was super helpful and friendly as I looked to pick out a last minute gift. I really wish I had more time to wonder around WildFlower. I'll definitely be back!

Dazzling Florist provided not only stunning floral arrangements but also genuine compassion and…read morecare. From the very beginning, this family-owned business treated us with kindness and understanding, which brought us comfort throughout the process. They created a beautiful cross, an elegant casket spray, and wreath that exceeded our expectations. Every arrangement was thoughtfully designed, with fresh, high-quality flowers and no cheap filler. The flowers were vibrant, beautifully arranged, and held up exceptionally well, looking fresh and elegant for both the visitation and funeral service. Their delivery was timely and reliable, giving us one less thing to worry about. The care and attention they put into every detail truly honored my father's memory. I am deeply grateful for their professionalism, artistry, and heartfelt compassion. Our family would recommend them without hesitation to anyone looking for a florist for any occasion.

I order flowers for Mother's Day every year and always look amazing!! Great service and they…read moredeliver to the house

Unbelievable!! This is the third and last time that I placed…read morea flower arrangement order from Forget Me Not Flowers of Glen Burnie Maryland. I only used them because I'm in Texas, and it's close to the recipients address per Google. Never Again!! The quality and quantity is no where close to what is advertised on their website. I'm totally flabbergasted that the florist would send out such a poor arrangement. Please read their reviews before making a purchase. This is unacceptable! I've included pictures of what I ordered versus what was delivered. I paid a total of $106.00 for this crap, $85. + $9 tip, $11 delivery fee, and $5.99 service fee + taxes. I wish I knew someone nearby. I could have gotten a better arrangement from the Gaint Grocery store and paid them $25. to deliver. SAD!

I called three days ago to schedule a pick up for sunflower for 12 noon. I get there at 12:30 and…read morethey have no sunflowers I didn't receive a phone call or anything and then when we're trying to figure out another solution, she tells me that she doesn't like my attitude and asked me to leave her store I dare her when they were wrong did not have my items at all, and then the owner proceeded to yell at me and told me to get out I promise you don't ever go to the store. They're very rude and incapable of arranging two flowers together.

A great florist shop with kind and courteous employees! The flowers are amazing and freshly…read moredelivered everyday!

Wow! The customer service is amazing. I had a difficult order and they helped me out so…read morewonderfully. Flowers were lovely and fresh. Odenton florist is the real deal!

Gorgeous flowers I received from the future husband, however I would have given them 5 stars but…read morethey left my flowers on the front steps of my apartment building because I wasn't home to receive them. I would have gladly made arrangements to let them know when I would be home. Luckily one of my good neighbors found them and took them inside his apartment after finding them on the front steps.

TL;DR: Small shop, large selection, personal touch, aesthetically pleasing product…read more After a small consultation with the owner about my desired aesthetic, he went to work and constructed the lovely bouquet depicted. While I would've given 5 stars in the basis of the interaction and craftsmanship alone, I waited to see how the flowers would fair and was pleased to find them at varying stages of blossom over the course of a week. Will definitely be using them again!

I had a truly great customer service experience this morning at Wood Flowers. My daughter and I…read morewent in looking to get a bouquet for my wife's birthday. The young lady who attended to us, Brooke, was friendly, attentive, and genuinely focused on making sure our needs were met. She handled everything with professionalism and efficiency, and I felt valued as a customer from start to finish. It was refreshing to receive service at this level, and I am definitely going to return and recommend them to others. The flowers were fresh, fragrant and beautiful. The pricing for the flowers were great for the quality of flowers in the shop. This is a great place to have your personal and customised bouquets hand made for your all of your special occasions.

Woods Flowers and Gifts did a wonderful job. I ordered the Rainbow of Remembrance Floral Spray for…read moremy best friend's mother's funeral, and it was absolutely beautiful--elegant, full, and thoughtfully arranged with lilies, gerbera daisies, carnations, chrysanthemums, and complementary greenery. It arrived on time and looked exactly as I hoped for such an important occasion. The staff was kind and professional throughout the process. I highly recommend Woods Flowers and Gifts and will gladly use them again. Price: $180