My cousin underwent a difficult surgery and I wanted to send her something beautiful. This company…read moretruly went above and beyond. Thank you for bringing a smile to her, her family and myself during a challenging time :)

My husband stopped in today for a quick visit to have some flowers wrapped before our flight, and…read morethe service was wonderful. Everyone was so friendly and helpful, and the selection was absolutely beautiful. Also appreciated that they were open on Sunday! Thank you again for making it so easy during a busy travel day!

We ordered a specific flower arrangement that we loved, including the unique box it came in, for…read moreMother's Day. What we received was completely different. When we called to ask what happened, the woman insisted she had spoken with us and that we approved the change- this never happened. We checked our phone log and only had one missed call from the shop, no voicemail. She also kept saying, "But you ordered sympathy flowers and we made them Mother's Day flowers" as if that justified the change. It was for Mother's Day-we liked that particular arrangement and the box it came with. Realistically, I think they mixed us up with another customer, which would've been understandable. Mistakes happen. But her insistence that she spoke to my husband, so much so that he had to grab the phone and say to her that they did not speak and our call log clearly proving otherwise was frustrating and bizarre. When I asked to speak with the owner, she said the owner was having surgery, which felt like an attempt to make us feel guilty for escalating the issue. When we asked for a full refund, she said we'd have to bring the flowers back for that and that she could only offer a partial refund. At that point, it became clear she was not interested in making things right. We won't be ordering from here again-not because of the mix-up, but because of the employee's unprofessional and dismissive attitude. Mistakes happen, but a lack of integrity and willing to own a mistake is unacceptable.

I know now that it is very important to use my money towards small community businesses. I bought…read moresome flowers via the Internet for my mother-in-law for her birthday. It was accidentally sent the day. I ordered instead of her birthday. They instantly apologized and sent her a little something for her birthday. I was very pleased with what they sent and I'm not going back to large franchises again.

I prefer supporting local businesses so when it came time to order flowers for my mother's December…read morebirthday, I placed what was perhaps my second or third order at Flowers & Fancies. I placed the order online, scheduled pick up, and moved on with my life. Unfortunately, I received an email about 5 days before I was due to pick up the arrangement essentially advising that my selection was no longer available because the flowers wouldn't be in season the month of December. Huh? They explained that they would do their best but I asked for a refund instead. Apparently there was a website issue that allowed the purchase to go through but shouldn't have. Disappointed and frustrated, I placed a last minute birthday order with a large corporation and tried to put the matter behind me. Well color me surprised when the Flowers & Fancies team sent me an arrangement to apologize for the error. I was shocked, surprised, and necessarily reminded that mistakes happen and it's best to have patience and understanding, especially for local, well meaning businesses. The arrangement provided is gorgeous and makes the one I ordered from a large corporation just doesn't compare. Thank you to Heather and the Flowers & Fancies team for making it right. I look forward to supporting in the future.

My daughter in law received her flowers and champagne. I have always told them to drink a glass…read moreof champagne on their birthday. The gift was amazing. Thank you.

Wild Flower MD's staff went above and beyond for Mother's Day! They made sure to exceed…read moreexpectations and delivered a beautiful arrangement, even returning when we had a family emergency and missed the original delivery time. 10-10!

Super cute shop! Gorgeous flowers, fun gifts. I stopped by to pick up some gifts and flowers for a…read morefriend's birthday. The flower selection is amazing! You can purchase already crafted arrangements or create your own. Cute gifts from chocolates, fun napkins, wine bottle bags with quirky sayings, plants for your garden or office window. They carry my favorite anthropology candles, crystal stones and bracelets. So many choices. The employees are very friendly, great service.

I order flowers for Mother's Day every year and always look amazing!! Great service and they…read moredeliver to the house

Flowers always fresh and beautiful. Delivered on time as expected. Would recommend for any florist…read moreneeds in the Annapolis area.

Unbelievable!! This is the third and last time that I placed…read morea flower arrangement order from Forget Me Not Flowers of Glen Burnie Maryland. I only used them because I'm in Texas, and it's close to the recipients address per Google. Never Again!! The quality and quantity is no where close to what is advertised on their website. I'm totally flabbergasted that the florist would send out such a poor arrangement. Please read their reviews before making a purchase. This is unacceptable! I've included pictures of what I ordered versus what was delivered. I paid a total of $106.00 for this crap, $85. + $9 tip, $11 delivery fee, and $5.99 service fee + taxes. I wish I knew someone nearby. I could have gotten a better arrangement from the Gaint Grocery store and paid them $25. to deliver. SAD!

I called three days ago to schedule a pick up for sunflower for 12 noon. I get there at 12:30 and…read morethey have no sunflowers I didn't receive a phone call or anything and then when we're trying to figure out another solution, she tells me that she doesn't like my attitude and asked me to leave her store I dare her when they were wrong did not have my items at all, and then the owner proceeded to yell at me and told me to get out I promise you don't ever go to the store. They're very rude and incapable of arranging two flowers together.

A great florist shop with kind and courteous employees! The flowers are amazing and freshly…read moredelivered everyday!

Wow! The customer service is amazing. I had a difficult order and they helped me out so…read morewonderfully. Flowers were lovely and fresh. Odenton florist is the real deal!

Gorgeous flowers I received from the future husband, however I would have given them 5 stars but…read morethey left my flowers on the front steps of my apartment building because I wasn't home to receive them. I would have gladly made arrangements to let them know when I would be home. Luckily one of my good neighbors found them and took them inside his apartment after finding them on the front steps.

TL;DR: Small shop, large selection, personal touch, aesthetically pleasing product…read more After a small consultation with the owner about my desired aesthetic, he went to work and constructed the lovely bouquet depicted. While I would've given 5 stars in the basis of the interaction and craftsmanship alone, I waited to see how the flowers would fair and was pleased to find them at varying stages of blossom over the course of a week. Will definitely be using them again!

I've been using Woods Flowers and Gifts for years for every need--holiday decorations, weekly…read moreflowers, funerals, special occasions, you name it. It's a family-owned business that has faithfully served College Park and surrounds. They are professional, friendly, and they go the extra mile when you explain what you need. They deliver or you can pick up. This is a local business that just makes our lives better! I highly recommend them.

I had a truly great customer service experience this morning at Wood Flowers. My daughter and I…read morewent in looking to get a bouquet for my wife's birthday. The young lady who attended to us, Brooke, was friendly, attentive, and genuinely focused on making sure our needs were met. She handled everything with professionalism and efficiency, and I felt valued as a customer from start to finish. It was refreshing to receive service at this level, and I am definitely going to return and recommend them to others. The flowers were fresh, fragrant and beautiful. The pricing for the flowers were great for the quality of flowers in the shop. This is a great place to have your personal and customised bouquets hand made for your all of your special occasions.