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    Knopp's Farm

    5.0 (1 review)
    ModerateFlorists
    Closed Closed

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    12 years ago

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    Little House Of Flowers

    Little House Of Flowers

    4.2(35 reviews)
    2.8 mi
    $$

    We ordered a specific flower arrangement that we loved, including the unique box it came in, for…read moreMother's Day. What we received was completely different. When we called to ask what happened, the woman insisted she had spoken with us and that we approved the change- this never happened. We checked our phone log and only had one missed call from the shop, no voicemail. She also kept saying, "But you ordered sympathy flowers and we made them Mother's Day flowers" as if that justified the change. It was for Mother's Day-we liked that particular arrangement and the box it came with. Realistically, I think they mixed us up with another customer, which would've been understandable. Mistakes happen. But her insistence that she spoke to my husband, so much so that he had to grab the phone and say to her that they did not speak and our call log clearly proving otherwise was frustrating and bizarre. When I asked to speak with the owner, she said the owner was having surgery, which felt like an attempt to make us feel guilty for escalating the issue. When we asked for a full refund, she said we'd have to bring the flowers back for that and that she could only offer a partial refund. At that point, it became clear she was not interested in making things right. We won't be ordering from here again-not because of the mix-up, but because of the employee's unprofessional and dismissive attitude. Mistakes happen, but a lack of integrity and willing to own a mistake is unacceptable.

    I know now that it is very important to use my money towards small community businesses. I bought…read moresome flowers via the Internet for my mother-in-law for her birthday. It was accidentally sent the day. I ordered instead of her birthday. They instantly apologized and sent her a little something for her birthday. I was very pleased with what they sent and I'm not going back to large franchises again.

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    Little House Of Flowers
    Little House Of Flowers - Picking up

    Picking up

    Little House Of Flowers - Christmas arrangement

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    Christmas arrangement

    Flowers & Fancies - Hugs & Kisses

    Flowers & Fancies

    4.7(124 reviews)
    23.6 mi
    $$

    I prefer supporting local businesses so when it came time to order flowers for my mother's December…read morebirthday, I placed what was perhaps my second or third order at Flowers & Fancies. I placed the order online, scheduled pick up, and moved on with my life. Unfortunately, I received an email about 5 days before I was due to pick up the arrangement essentially advising that my selection was no longer available because the flowers wouldn't be in season the month of December. Huh? They explained that they would do their best but I asked for a refund instead. Apparently there was a website issue that allowed the purchase to go through but shouldn't have. Disappointed and frustrated, I placed a last minute birthday order with a large corporation and tried to put the matter behind me. Well color me surprised when the Flowers & Fancies team sent me an arrangement to apologize for the error. I was shocked, surprised, and necessarily reminded that mistakes happen and it's best to have patience and understanding, especially for local, well meaning businesses. The arrangement provided is gorgeous and makes the one I ordered from a large corporation just doesn't compare. Thank you to Heather and the Flowers & Fancies team for making it right. I look forward to supporting in the future.

    My daughter in law received her flowers and champagne. I have always told them to drink a glass…read moreof champagne on their birthday. The gift was amazing. Thank you.

    Photos
    Flowers & Fancies - MOONSTONE TRIPLE ORCHIDS
$225

    MOONSTONE TRIPLE ORCHIDS $225

    Flowers & Fancies - Took my mom to create some fabulous arrangements

    Took my mom to create some fabulous arrangements

    Flowers & Fancies - CLASSIC ROMANCE
$175

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    CLASSIC ROMANCE $175

    Knopp's Farm - florists - Updated May 2026

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