I've been coming for years and I've always had the best experiences! I had Madison recently and she…read morewas an amazing hygienist and it was probably the most gentle cleaning I've ever had. The tool she used was something I had never heard of or experienced (like a powered dremel) but she knew what she was doing! She is so knowledgeable in her field. It was such a pleasant visit and of course Dr. Matt is great as always. Love the whole team!!!

Absolutely awful workers. Lady by the name of April takes care of insurance calls and every time…read moreI'm transferred to her, she is rude and makes me feel embarrassed. The second time I called, I asked for the billing amount from my last appointment, and instead of just telling me, she went on about how much insurance is still waiting to be processed and completely ignored what I was asking for, being entirely rude and cutting me off, and the insurance part was already taken care of on the first phone call. I'm always getting interrogated and cut off. I'm tired of the treatment and type of care, as if all they are looking for is money and not the wellbeing of their customers. I'm currently waiting on the renewal of my insurance and we've already discussed this with the dentist. The insurance will contact them and that is what I'm told by the insurance, but the dentist are constantly asking me to fix the issue. I'm incredibly upset by this type of customer service and hope to see some change. :/

I've been to top dentists in Nashville and NYC and yet when given a choice, I always choose this…read morepractice. Their rare blend of highly competent yet compassionate providers and staff have always yielded A+ results and makes going to the dentist an stress-free experience. Would highly recommend!!!

Family & Cosmetic Dentistry is wonderful! The staff is friendly and Dr. Richardson is very caring…read more I have had my teeth cleaned and crowns put on and they called the next day to make sure all was well with me. Clean & friendly office.

Tried to tack on extra procedures I told them I didn't want done. They are all friendly but they…read moreare extra friendly to make you say "yes" to everything they charge to you. No thanks.

Had a great experience as always, everyone was very nice from the front desk all the way back to my…read morechair for my cleaning the young lady that does my cleaning is the Best she is so nice and knowledgeable my teeth are super clean when she finishes,I hate to eat afterwards,she makes me feel very comfortable,and the Dr she's the same,I look forward to going to Village Crest

Being new to the area, we are pleased to have found this dental practice. Professional: Business…read moremanager promptly provided a clear, written estimate and pre-determination of benefits. Entire staff is friendly. Dr. Edwards explains what he intends to do. w We highly recommend this office!

Go to this dentist office without hesitation! Dr. Edwards is currently doing my Invisalign and the…read morewhole office is my regular dentist, no more orthodontist needed, and just in a short three months my teeth have made such an amazing transformation. Thank you, Legacy Hill Dentistry I can't thank you enough!

I had been pt in past so year ago when I moved back I started going,had been pleased but went in…read moreJune for cleaning,had different person,a kid could done better job just halfed clean,I regret letting them make partial,it was hurting so took it in she said it needs adjustment,brought it back and it hurt she said have you been wearing it no not when it hurts. I'm cancer pt had been having problems why hadn't been back,she brought my partial inbag said the Dentist that was here when you had it done isn't in so no dentist will be seeing you.never heard of such I've always been checked by dentist,when I called to complain the bitch that was over informed me they won't see me anymore. I wouldn't recommend them for sure it's sorry supposed to be business never got an apology. They better hope my dental insurance pays for they won't get dam penny from me. They are sorry POS and I wouldn't go back to them if there wasn't another place I see why they were never busy.

Very unprofessional staff. They totally messed my son's teeth up. I do not recommend this dentist…read moreat all. The staff has no idea what they are doing. Ride as well.

This is what I consider a racket with the provider and insurance company. As it was explained to me…read morewhen my wife's portion was over $900.00 for a crown and filling, is that the provider doesn't even get to set their own price. The insurance company tells them what the price should be. So they ramp the price way up there, in this case over $1,600 for the procedure. So now the insurance company can say..ok we paid our portion now the rest is on the patient. But that amount left is so high its like the patient is paying for what the proceedure should really cost as if they had no insurance. Never heard of such a thing, the dental office doesn't determine what they charge for work, the insurance company does. Gotta hand it to them, very slick.

The office staff is not up front about pricing practices. Once you deny additional up charges, they…read moreare rough with care and rush your appointment.

HPDC is one of the most enjoyable and honest dental centers I've experienced…read more Very kind staff that actually makes me not mind going to the dentist!

My appointment was for tomorrow morning at 9:30. AM. I just got a text at 9:30 PM canceling my…read moreappointment. I took the day off tomorrow from work. It's literally 12 hours before my appointment and after getting no less than five phone calls to confirm my appointment in the past three days someone texts me at 9:30 at night to cancel. If this is how you value your patients time, especially a new patient, I'm not sure this is the right practice for me. How can you be okay with this?

Great experience, friendly staff, very clear plan for future care. Excellent in my opinionread more

Dr. Jones and staff are outstanding! I have been a patient…read morefor many years and he takes great care of our entire family. We drive from the Gallatin / Hendersonville area just to be a patient at his practice. The office is beautiful and we are greeted by kind caring people from the moment we walk in the door. I can't recommend them enough!

After multiple calls to there poorly managed dental practice I find that I have 2 months of waisted…read moretime scheduling them to perform a dental implant because of their dropping the ball on communicating with my oral surgean. I must now at the last minute look for a dentist to perform the work that they told me they could do months ago. Their office manager is the rudest person I have ever spoken to in a service business and if she is an example of what kind of service they offer then I consider myself lucky that I found out before they performed any service for me. The only reason I gave them 1 star is because 0 was not an option. My advice is that you do not use this dentist. Steve H Smyrna