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    KME23

    5.0 (1 review)
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    5 years ago

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    Charmaine S.

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    ETS Limousine Service

    ETS Limousine Service

    2.3(3 reviews)
    2.9 kmLeimert Park

    I hired ETS limousine to provide transportation for a donor appreciation luncheon held by the…read morenon-profit organization that I work with. I arranged the rides with a gentleman named Richard. He was helpful and responsive throughout our conversations. On the day of the luncheon, the drivers arrived early. Their passengers noted that the drivers were polite and drove safely. In addition, they went out of their way to help their passengers, who were elderly and had limited mobility. I highly recommend ETS Limousine Service.

    Wow...Buyers be ware!!!!!…read more I set up a town care to pick up some VIP clients from their hotel. After an entire run around of back and forth, and the driver leaving because he didnt want to wait around after 20 minutes when my credit card was already charged in full, the clients were picked up an hour later only to have the driver tell my clients that it was "their" fault that they were picked up late. Then after speaking with the "highest" person on the todem pole, and as he continued to argue with me even after i said all i want to do is cancel the second car, the highest person i could go to (the first person i talked to) Richard R. Palmer, he says he will not give me a refund for the second car that was to take my clients back to the airport later in the afternoon. If the highest person i could talk to was talking to me the way he was, i could only imagine how the driver spoke to my clients. This was completely emberessing for us and it is sad to see such poor customer service especially in todays economy, its clear customer retention is not on their list of priorities. Hopefully this helps!!!

    KME23 - transport - Updated May 2026

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