For some reason the gas here is cheaper than Ramstein. At first glance this is a typical AAFES…read moreshopette that you would find any where in the world. It is well stocked and the staff are friendly. I was surprised that this wasn't a 24 hour shopette like Ramstein. But it does provide the same services.

This gas station and shoppette offers great services. I love how you can get an ESSO card here…read morevery easily. Almost all of my experiences have been pleasant except for one time. I hate to say it but these German cashiers really are not so friendly to Americans and I don't think they should work in a place where they're going to disrespect customers and insult our intelligence. Yesterday, my husband put gas at the ESSO gas station right off of ROB. The pin my husband entered was not being accepted which resulted in his card being locked. I advised him to call the number on the back of the card and he spoke to an awesome customer service representative: Ralph; who told him to come by this ESSO gas station to see what was the issue. When we got to this shoppette, we asked to speak to someone and these 2 German Female cashiers started giving my husband a very hard time (telling him to call the number which he did, then they tried to say they couldn't help us but then when some reiterated what we said, they basically tried to act like they were not wrong and said they could assist, which is what we had been telling them from the beginning.) Anyway, a sweet American cashier female looked into the system and saw that there was no pin registered to his card so they refunded my husband the amount he shouldn't have paid. Only reason why they don't get 5 stars is because the American cashier told us there have been many complaints about those two German females and I honestly feel this issue needs to be fixed. This is a Military establishment and everyone should be treated with kindness. If they don't want to serve us, they shouldn't work there, period. Other than that, Ralph is a great ESSO rep and so was Gabby!

Terrible Esso Gas station. The cashier only cares about having people sign the back of their Esso…read morecards rather than providing them clear instruction or good service. The terrible cashier had me sign my card, swiped it, then charged me the entire EURO price when I'm entitled the US price. Talk about RUDE Germans and terrible customer service! This place is FULL of disrespectful people.

A really convenient spot for all the late night snacking and gas…read more If you're not too familiar with how gas is purchased, here's the run down. First you have to get to a pump, pump your gas, then grab a ticket indicating which pump you are at and then pay for gas. There currently isn't pay at the pump. So be ready to do some waiting. In terms, of snacks, this location has a lot of them and it's needed because during lunch this place gets pretty busy for people avoiding the food court. Things do get sold out and so there are times where you have to wait for that Hunt's Bros pizza or for a restock. And the lines get pretty long. The staff at the check out lines are really friendly and knowledgeable. Some are bilingual. Overall, this is one of the better AAFES gas stations that I've been to.

Superb spot for munchies any time of day. Their Hunt Brothers Pizza is always teeming with…read moreactivity. The way to go is thin crust which is very crispy. Downside is that the gas pumps get very busy and the line to pay inside and outside at the pumps can delay you by 10+ minutes.

This tiny gas station in no where Germany has amazing pretzels! The pizza like pretzel was cheese,…read moreham, and a light baked on spiced tomato sauce. The cheese pretzel was great. Now, the butter pretzel, this thing was down right amazing! We thought we'd ordered a plain pretzel, so the first bite was a little surprising - in a very good way! The pretzel was sliced perfectly in half with butter and chives smeared in between and sandwiched back together. The gas is a fair price too! Update: they have a decent candy bar selection which includes Reese's peanut butter cups (in case you're home sick), Milka (a German milk chocolate bar), and LION (sort of like a Kit Kat).

This gas station has 8 pumps and during their busiest hours, they only have 1 person at the…read moreregister, while the other person is loading the sodas into the fridge or stocking the chips. The line develops to where the customers are circling around to the chips area and the other employee continues to stock. They dont jump on the register to help the other employee out. Instead they make all the servicemembers wait up to 15 mins just to pay for gas. Is there a way to address this issue so that the gas station check out process can become more efficient?