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7 years ago
It is a basic gas station with a convenience store. The staff was friendly and very helpful. read more
Total Station - Gas Stations Near Me - Otterbach, RP
Obere Lauterstr. 37
67731 Otterbach
Germany
06301 8258
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Visit Website
http://www.total.de
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Express
(2 reviews)
For some reason the gas here is cheaper than Ramstein. At first glance this is a typical AAFES…read moreshopette that you would find any where in the world. It is well stocked and the staff are friendly. I was surprised that this wasn't a 24 hour shopette like Ramstein. But it does provide the same services.
This gas station and shoppette offers great services. I love how you can get an ESSO card here…read morevery easily. Almost all of my experiences have been pleasant except for one time. I hate to say it but these German cashiers really are not so friendly to Americans and I don't think they should work in a place where they're going to disrespect customers and insult our intelligence. Yesterday, my husband put gas at the ESSO gas station right off of ROB. The pin my husband entered was not being accepted which resulted in his card being locked. I advised him to call the number on the back of the card and he spoke to an awesome customer service representative: Ralph; who told him to come by this ESSO gas station to see what was the issue. When we got to this shoppette, we asked to speak to someone and these 2 German Female cashiers started giving my husband a very hard time (telling him to call the number which he did, then they tried to say they couldn't help us but then when some reiterated what we said, they basically tried to act like they were not wrong and said they could assist, which is what we had been telling them from the beginning.) Anyway, a sweet American cashier female looked into the system and saw that there was no pin registered to his card so they refunded my husband the amount he shouldn't have paid. Only reason why they don't get 5 stars is because the American cashier told us there have been many complaints about those two German females and I honestly feel this issue needs to be fixed. This is a Military establishment and everyone should be treated with kindness. If they don't want to serve us, they shouldn't work there, period. Other than that, Ralph is a great ESSO rep and so was Gabby!
Esso
(1 review)
Terrible Esso Gas station. The cashier only cares about having people sign the back of their Esso…read morecards rather than providing them clear instruction or good service. The terrible cashier had me sign my card, swiped it, then charged me the entire EURO price when I'm entitled the US price. Talk about RUDE Germans and terrible customer service! This place is FULL of disrespectful people.
KMCC Shoppette & Class Six
This shoppette is pretty cool. They have the normal stuff that the express usually provides, plus…read morethey have a class six conveniently located inside. The other great service they provide is registration for the ESSO card. The ESSO card is a MUST have if you're American and want to pay for gas at US prices rather than German prices. You wouldn't BELIEVE the RIDICULOUS amount of gas they pay per liter PLUS the crazy 19% tax they're charged. The only reason why I'm giving them four stars rather than five is because they only have two registers dedicated to issuing cards. This can be an issue if there's a TON of customer's but hey, it's better to have some than none, right? The customer service is good, most cashiers are knowledgeable and friendly. I do have to say though, there is one female, older woman who made our visit not so pleasant. First she made a big ordeal about a man's transaction taking longer than expected, then she took money from the other cashier causing another long wait and messing us the register not allowing us to purchase what we needed. She made this visit very long and unnecessary. I fee that maybe they should train her more or just get her off the register, she's the cause for this review not being perfect!
Base shoppette is pretty cool. They have the normal stuff that the express usually provides, plus…read morethey have a class six conveniently located inside. They provide is registration for the ESSO card. The ESSO card is a MUST have if you're American and want to pay for gas at US prices rather than German prices...gas haa crazy 19% tax
TOTAL-Station
Avia
This tiny gas station in no where Germany has amazing pretzels! The pizza like pretzel was cheese,…read moreham, and a light baked on spiced tomato sauce. The cheese pretzel was great. Now, the butter pretzel, this thing was down right amazing! We thought we'd ordered a plain pretzel, so the first bite was a little surprising - in a very good way! The pretzel was sliced perfectly in half with butter and chives smeared in between and sandwiched back together. The gas is a fair price too! Update: they have a decent candy bar selection which includes Reese's peanut butter cups (in case you're home sick), Milka (a German milk chocolate bar), and LION (sort of like a Kit Kat).
Aral
AAFES Gas Station
(4 reviews)
€
A really convenient spot for all the late night snacking and gas…read more If you're not too familiar with how gas is purchased, here's the run down. First you have to get to a pump, pump your gas, then grab a ticket indicating which pump you are at and then pay for gas. There currently isn't pay at the pump. So be ready to do some waiting. In terms, of snacks, this location has a lot of them and it's needed because during lunch this place gets pretty busy for people avoiding the food court. Things do get sold out and so there are times where you have to wait for that Hunt's Bros pizza or for a restock. And the lines get pretty long. The staff at the check out lines are really friendly and knowledgeable. Some are bilingual. Overall, this is one of the better AAFES gas stations that I've been to.
Superb spot for munchies any time of day. Their Hunt Brothers Pizza is always teeming with…read moreactivity. The way to go is thin crust which is very crispy. Downside is that the gas pumps get very busy and the line to pay inside and outside at the pumps can delay you by 10+ minutes.
JET-Tankstelle
Car Window Tinting
Gas Stations
Mobile Dent Repair
Parking
Registration Services
Smog Check Stations
Tires
Vehicle Shipping
Brands by name
Articles by date
Reliable and friendly service. They have taken great care of our American Dodge vehicles when…read moreproblems arise. They get genuine parts in from the states quickly (1-2 days) and at a fair price. They don't gouge people on labor costs. They take VAT forms. Highly recommend and will continue to use them.
I have used this place for the general maintenance on my Mini Cooper with no issues. They will also…read morelet you schedule same day (while you wait) service for tires and oil changes.
Best car wash i have found in the area. Small, locally owned and has self service or full service…read morewith a drive thru wash. The shop inside has a great staff who has a variety of care care products available for purchase and will give you a punch card for a free wash. Nice!
Didn't even look at my car 1.5 days after my appointment. We were told someone would call us with…read morean estimate later in the morning the day we dropped it off. Our phone message for the service manager at 15:00 that day was never returned. The service manager HUNG UP THE PHONE ON MY (GERMAN) SPOUSE at 12:30 the second day when he asked for an explanation of the delay. I expect much better service from a MERCEDES-BENZ garage and will never take my business here again.
We just ordered our new car there. The staff there was very friendly and competent, especially Mr…read more Niebsch who sold our new car to us.
I came to ABC to repair a small crack in my BMW's windshield since the USAA contract provider…read moredidn't have an appointment for nearly a week. Not wanting the crack to grow too large to be able to repair I headed to ABC. I didn't have an appointment, but was only there about 35 minutes before it was fixed. They even took care of filing with USAA.
Excellent businesses. They speak English, and have fixed both my truck and motorcycle. They accept…read moreVAT forms; their prices are very reasonable; they don't force you to order replacement parts from them, and they won't turn a wrench without your permission. This is my go-to garage here in Germany! Absolutely fantastic service! A word of caution though: due to their excellent service, they are very busy and you will need to call them to check the status of your vehicle. Don't wait on them to call you, it could be a while.
Second time I have had work done here. Body work and now clutch replacement. My car was towed, and…read morean estimate was given free of charge.. After the assessement the telephoned for permission to work and only did the work I authorized them to do. They also provided a rental for the duration of the time, which was cheaper that most of the other rental companies around K-Town. All work and service was done for a very fair price and in a timely manner. I would go there again and recommend to a friend.
A family mechanic shop; with the cleanliness of a dealership. I was able to drop my car off the…read morenight before; and it stayed locked behind their fenced-in property. They worked on it first thing and kept me updated via phone calls. From the receptionists, to the mechanic who explained to me the problems; everyone seems to have conversational English. They also take VAT forms and are reasonably priced.
Great mechanic, awesome server and reasonable prices. I have trusted Mr Roth for three years to…read morework on my American and European cars and have always been satisfied with there work. Speaks great English and can use VAT for multiple cars. Has allowed us to drop off our car when he is booked and usually gets to our car the same day. Allows you to bring in your own oil and fluids to save money. Won't be disappointed.
We've always had our Mercedes A-classes serviced here. Yes, expensive to MB work but good quality…read moremechanics. This time we had our rear wiper motor replaced it died in summer, no big deal. EUR 220 for the replacement was reasonable until I realized they'd also replaced the wiper arm and blade which had just been replaced 3 months ago! I should have checked the invoice prior to payment. Other than this overcharge, Torpedo has done us well with their repairs. Don't use them to repair AC system. Their quote to replace our condensor was around EUR 730. We went, literally across the street, to Vergolst and got the repair done for less than half that cost.