My overall experience is always a 10 out of 10! My service representative is consistently pleasant,…read moreprofessional, and welcoming. They take the time to clearly explain what services are needed and keep me updated throughout the process, which makes me feel valued and informed as a customer. The waiting area is always clean, comfortable, and well-maintained, creating a relaxing environment while my vehicle is being serviced. The entire team at Coral Springs Kia demonstrates great customer service, efficiency, and attention to detail. I truly appreciate how seamless and stress-free each visit has been. Because of the consistent quality of care and professionalism, I would absolutely recommend Coral Springs Kia to friends, family, and colleagues. They make servicing my vehicle a positive experience every time.

UPDATE: Despite responding publicly to my Google review saying they would review my file and…read morecontact me directly to address the issue, I have not been contacted by anyone at Coral Springs Kia. So I would take any response they post to this review with a grain of salt. It's easy to post a public response that makes it look like you're addressing a customer's concerns. Actually following through and contacting the customer is another matter. Get everything in writing and check every number before signing a deal at this dealership. When I began my negotiation at this place I already had a deal from another Kia dealership. But, I wanted to save myself a drive to Miami. I told Anthony the sales manager in Coral Springs that if he could match the other dealership's out-the-door price and trade-in value, I would purchase the car at Coral Springs Kia instead. Anthony agreed to both amounts then transferred the car from the other dealership to their location. When I came in a couple days later to finalize the purchase, suddenly the trade-in value was thousands less. When I questioned Anthony, he told me they never agreed to the higher trade-in value, even though I had a signed quote from their dealership (photo attached). I pushed back, and they agreed to correct the trade-in value. Then I reviewed the finance paperwork. The right trade-in value was on there, but now they added extra dealer fees to the price of the car! When I pointed out that the numbers no longer matched what we had agreed to, Anthony told me to "forget" the previous out-the-door price and said that if I didn't like the new deal, I could leave. At this point, the car I wanted had been moved to their location, so I couldn't return to the Miami dealership to get the car with the deal I wanted. This was the only car like it within an hour's drive. I had to accept the new deal or walk away. The most frustrating part was that Anthony was dishonest with me and said that an agreement never existed even though I was holding a signed quote from his dealership. If you decide to buy a Kia here, save everything in writing and compare the finance paperwork line by line against the deal you were promised.

Mesmo morando longe faço questão de vir a essa concessionária pra fazer a manutenção do meu carro …read more Sempre sou muito bem atendida . Champs meu vendedor sempre muito amigavel e simpático , hoje fui atendida por Joshua Riles que também foi muito atencioso e gentil !!!! Obrigada a toda equipe

Service Experience - 2023 Kia Sorento X-Line EX AWD…read more My wife and I recently brought our 2023 Kia Sorento X-Line EX AWD to Coral Springs Kia for its scheduled 40,000-mile service. We also asked them to inspect one of the tires because it had been slowly losing air. Unfortunately, what should have been a routine service visit turned into a very disappointing experience. When we first asked about the tire, we were told that they could not find anything causing the slow leak. We were then told that they had found a nail in the tire. Later, we were told that we needed to replace all four tires. We received several different explanations during the same visit, which left us questioning exactly what was found and why the recommendation had changed. We had also requested that the tires be rotated. We were later told that the rotation was not performed because the tires were too worn. If the tires were too worn to rotate, we believe we should have been given a clear explanation and the actual tread-depth measurements for each tire. We also specifically requested that our vehicle be washed after the service. That was not done. After we got home and reviewed the paperwork, we also discovered that a coupon for the service had not been applied to our bill. We did not realize this until after we had left the dealership. The most upsetting part of the visit, however, was something my wife overheard while we were at the dealership. She heard the service writer who was handling our vehicle cursing about us from a distance. We found that extremely disrespectful and unprofessional. Customers should be able to expect that dealership employees will discuss their concerns professionally, even when there is a disagreement or frustration. We went to Coral Springs Kia expecting honest information and professional treatment. Instead, we left with conflicting explanations about our tire, a tire rotation that was not performed, a requested vehicle wash that was not done, a coupon that was not applied, and an experience that left us very uncomfortable with the way we were treated. We are posting this review to document our experience and to bring it to the attention of dealership management. We would appreciate a clear explanation of what was actually found with our tire, why all four tires were recommended for replacement, why the tire rotation was not performed, why the coupon was not applied, and why a member of the service department felt it was appropriate to speak about customers in that manner.

We went there super late but our Salesperson, Charles Desnoyers, was amazing as well as George in…read morethe financing department! We leased a beautiful car and got an AMAZING deal!!! Will definitely recommend to everyone shopping for a car.

DON'T BUY THEIR CARS! PLEASE READ…read more.. This placed blackmailed a senior into signing a warranty disclaimer or they wouldn't return her car. Their vehicles suffer HYDRAULIC FAILURES CAUSING EARLY DETERIORATION OF BRAKES. VERY SERIOUS SAFETY ISSUES. Nissan is losing business drastically as a whole. They deserve the down fall. Many lawsuits, refusal to honor warranties while keeping severely compromised cars on the road. They lost billions in revenue and holding on by a thread in 2026. THERE ARE MUCH MORE SAFER CARS ELSEWHERE. They have failed to realize that you can't cut the hand that feeds you. 5 stars to the general public for informing many. Put them out of business, permanently.

My entire experience with Coral Springs Buick/GMC Service Dept. was excellent. A big THANK YOU to…read moreeveryone. The Service Mgr. Jim Jablonski was very knowledgeable, pleasant, and professional. He is the most considerate person I have ever dealt with. He and Alex Kline, my Service Advisor, made sure the work was being done on my car. Alex Kline was my Service Advisor. My 11 yr. old well-kept Buick had developed a few major problems which were identified and work was started right away. A major part had to be ordered from GM which was done right away. Alex kept on top of everything until the repairs were completed. Riccardo, the service mechanic Foreman, really knows how to fix vehicles. I was even able to speak with him. He knew just what was wrong with my car and proceeded to make sure it got repaired correctly. The other mechanic in the shop who worked on my car also did a great job. It was a real team effort, and everyone did an excellent job. Everyone there who I came in contact with was very pleasant and helpful. I'm so glad I went there. Going forward, I will return to keep my car maintained at Coral Springs Buick GMC Service Dept. Laura Kellstrom

I bought a 2026 Yukon with the Elevation package a few days ago. The communication from the…read moresalesperson and the manager has been really poor. I think they really need to improve their customer service, especially when you get a good customer.

This is the most amazing place. They are always so kind and helpful. If you're looking for…read moreanything, i would suggest atleast talk to them, so very kind and capable. Lawrence in finance is super great. Timothy, service manager is great. They address everything and are just super great!

I had the pleasure of working with Jonathan Boksa during my recent visit to Hendrickson Toyota, and…read moreI cannot recommend him highly enough! From the moment I walked in, he made me feel completely at ease. He was genuinely warm, personable, and extremely knowledgeable about the vehicles I was interested in. What truly stood out to me was how patient and thorough he was in answering all of my questions. I never felt rushed or pressured, which is so rare in car-buying experiences. He took the time to really understand my needs and made sure I felt confident in my decision. It's clear that Jonathan genuinely cares about his customers and takes pride in his work. If you're looking for a top-tier salesperson who will guide you with integrity and kindness, look no further than Jonathan Boksa at Al Hendrickson Toyota!

I purchased a 2014 Porsche 911 4S from Southeast Auto Showroom in March 2020 and I have to say it…read morewas by far the best car buying experience I have ever had. Rich was very professional and extremely accommodating. He went well beyond my expectations in delivering the car which was exactly what I was looking for at a reasonable price. The vehicle was exactly as described. I would and highly recommend doing business with them to my friends and family members. Jeff May Lexington, KY

2016 Lamborghini Huracan - Verde Mantis Purchase…read more Contacted Rich @ Southeast auto around 11pm one night regarding their 2016 Lamborghini Huracan they had just listed for sale not expecting to hear anything back until the morning. Just a few minutes later I got a text back from Rich who I spoke with for well over an hour regarding the purchase of the car and going over the details of my trade. I was blown away by the professionalism and accuracy of the entire deal from start to finish. This is my 7th exotic purchase over the last few years and the very first one that I actually didn't fly out to look over and meet the dealer. The following day I started Rich up nice and early requesting tons of pictures, videos, documentation, history, previous owners etc. Again without hesitation he got everything I wanted to me in very short order. This was hands down probably one of the best car buying experiences I have ever had with an out of state dealer. To be able to trust someone with a 225k dollar car purchase without ever meeting them is really taking a leap of faith, but what I can say is anyone who is considering purchasing a car from Southeast auto will be very happy. After all the paperwork was done, wire was completed, and details were ironed out came the shipping and waiting game. The shipping company they used got my car from Pompano Beach Florida to central NJ in less than 48hours. When the car arrived and I looked it over for the first time the car was literally brand new, flawless Fully Detailed, and in even better condition than Rich had described to me. To go even a step further I made an appointment with Lambo Paramus just to double check everything and give the car a once over, the dealers report on the car came back perfect. I would highly recommend this dealer to a family member or anyone I know who is looking for a pristine specialty vehicle. Southeast auto is trustworthy, easy going, professional and pays very close attention to detail. Thank you guys again for making this experience great !!

David made this the easiest, most stress-free car buying experience I've ever had. I've already…read morerecommended him to my friends and family--that's the highest compliment I can give!

When I found The Deal Creator on Yelp, I thought the glowing reviews MUST be exaggerated. As a…read morebusiness owner myself, I know it's virtually impossible these days to get 34 5-star reviews from 35 total reviewers. Well, now it's 35 5-star reviews after my excellent experience with this company. David is not only a bonafide expert in the art of buying/selling/leasing cars, he is a gentleman and a "people-person". He clearly enjoys helping his clients and he certainly helped me a great deal.

10/10 service, a++++ car dealer. avi is honest , kind ,…read more and trust worthy! i will always come here first before i buy a car anywhere else.

A very horrible and racist experience that I have encountered at this this dealership. They refused…read moreto sell to me and that I'd you do not look like them, forget about being treated fairly and honest from them. Buyer beware and stay away from this horrible place.

There was a recall on my 2022 Chevy Tahoe so I brought it to Lou Bachrodt Chevrolet in Coconut…read moreCreek where Eddie Mendez ensured we were given exception service. He got my truck in right away and had a loaner available so I did not have to wait. He had everything taken care of on my truck communicated updates throughout the time they had it. Mr. Mendez also had my truck detailed as well so it looked brand new when I picked it up. This was a painless & very professional experience, I highly recommend using the service department here.

Worst experience ever buying a used vehicle. Over $5000.00 in undisclosed fees. Lots of lies by…read moreElon and David. Avoid this dealership. See their 1.7 star reviews.

buy a pre-own car there expecting free pain, after going to some of the managers, he laugh on me…read moreand tell me that he was not a mechanic and he only know to sale cars, thanks to this manager I don't stop to have nightmares. I even call several time the General manager, leave voice mail to report this conduct and guest what nothing, for sure on the same level of pour and mediocre customer service and support. if you really want to be treated as a customer go some place else that honor what they said. unfortunately for me I was on the rush I should go to Weston Nissan pre-own where they really care and offer high end customer service.

Don't buy a car from these guys. The price they quoted me for a car was way over blue book value,…read morehad about 3k in dealer fees added in. Other dealerships charge way less than fees and offer deals much closer to blue book. Easy to find out - if you talk to them, insist they tell you directly what their out the door price is, after all taxes, title, fees, etc. Compare that price to Blue Book and what you are asked to pay for a similar car at other dealerships. They also tried to divert from a conversation into inquiries about a test drive and other sucker moves that often get people distracted from a car dealer ripping you off. They were polite, but who cares if that ultimately is just a rip off with a smile.