Terrible! I ordered 6 Kangvape 8000 and received 6 but so far 1 out of 3 hasn't worked. I emailed…read moreseveral times for a replacement or really Amy response at all And Nothing but crickets. So as a result, they have lost my business. Customer service is everything, even if products aren't great, good customer service keeps em coming back. Very disappointed

I place an order online because I love the Juicy Bar brand & they don't sell them anywhere near me…read moreand everything went smoothly and perfect (honestly better than I hoped). Received my order quickly, and packaged securely. Would definitely recommend to others and will most definitely be placing more orders. Thank you for being AWESOME!

Avoid this shop. Been here to many times to feel disappointed & taken advantage of. This says it…read morehas thc-a in it but it doest, the workers are to high to focus to give you intelligence customer suggestions & no refund so basically you can get robbed. Trash! Will never go back here. Ugh.

BUYER BEWARE! They…read moresold me a $50 mod that just stopped working 14 days later. Offered 10% discount instead of replacement or refund. "We can't do anything. It's been longer than 7 days. Sorry. Company policy". Never shopping there again.

I'll keep this review short and sweet. I visit this smoke shop here and there, as it is close to my…read morejob. They pretty much have anything you're looking for like any other smoke shop. The service here has been ok. I'm typically in and out and since I know what I want, it doesn't call for much interaction time. Overall, sure. Give them a try. Not much parking, as it is connected to a BP gas station, but I haven't had an issue.

The way Black men treat each other was in full display here. I walked in at 10:50pm. Two brothers…read moreare cleaning the beautiful glass displays. No, "Welcome in", nothing. I said, "Yeah, I just need one of these glass pipes". Still nothing. Enter young white woman, who walks directly to the cash register. The guy who was farthest away, drops what he was doing and walks swiftly to her, "Can I help you?". So indicative of how we see each other. And we wonder why others don't value us either. SMDH

Seems like Employees leave as they please during business hours. Open sign on, music playing,…read morelights on, but the door is locked with nobody in sight

-BEWARE OF AMATEUR OTHER REVIEWS- -------EXTREMELY RUDE…read moreSTAFF------- One out of three Vape devices I bought worked out of the box brand new.... Kinda disappointing. Two of the people working there are super nice and helpful, one girl with short hair was super rude last three times I went in and doesn't make me feel welcome. I was waiting in line and was up next but she told me to move out the way so she could ring up people that came in after me first, after I was waiting at register behind someone else that was being checked out.....? And I would have been cool with it, but she said it in very rude demanding way, wish people would realize how kindness will really get them farther in life. my two other friends told me the same thing when they went to the store couple days after I did, seems like she is always in a bad mood. . And to add on only one of their two devices work so 2/5 vaporizers worked brand new out of box!!!!!!! And they wouldn't do refund or anything!! BUYER BEWARE

Regarding an experience I had at your ponce location [on October 17th around 4:10-4:15 PM…read more I came in to purchase a few packs of Backwoods, and the employee behind the counter -- a man with long hair wearing a blue top -- was extremely rude and unprofessional. From the moment I approached the counter, he had an attitude, ignored basic customer service steps (like asking for my loyalty number), and dismissed my valid military ID as identification, even though it's a government-issued card with my birth date clearly listed. When I tried to clarify, he continued being disrespectful, raising his voice in front of other customers, and refused to communicate properly. This is not the first time I've dealt with this same employee being rude, but today was unacceptable. I've been a loyal customer, and I don't appreciate being treated that way. I'd like this matter addressed by management, please.

Go to another store. The dude that works at the register is supposed to be the "owner", yet he's so…read morerude. He was completely disrespectful to my wife I almost knocked the guy out. The gas station has better service than this shop.

Great service from my man brandon helped me fix a defective vape I was having issues with.read more

the woman that works in the evening is very rude and doesn't even know anything about any of the…read moreproducts that they sell here the store is very nice and has a variety of different things but that one person made so unpleasant that I will not be back until she is removed and another thing she really shouldn't drink so much while she is at work

Wonderful staff ; so helpful !!! Loved my visit. I came to buy a hookah, and the staff was very…read morehelpful in explaining what I needed to buy.

Was my go-to spot, but just changed owners, so back to the Edgewood Ave location. Don't get the…read morebest vibe from new owner, unfortunately. And he did away with the rewards program. Which is his prerogative, but to not transition in some way seems like a poor move.

This place is the best. Friendly staff who are always knowledgeable. Chill environment and…read moreexcellent prices. They have a lot of options for almost anything that's available to smoke or vape. But really it's the staff there. If you all are reading this thank you for always being so wonderful.

Stopped in here one day after my vapes were delayed in the mail. The guy working was extremely nice…read more- answering my questions and making suggestions. I made a few purchases and was on my way. Pretty decent selection, friendly staff and prices aren't bad.

Thank you Austin and Amari ! When I come to this store it hasn't been the greatest experience but…read morelooks like they are making changes and I like it !

the Cloud 9's in Atlanta are generally better staffed, cleaner and provide a wider range of…read moreproducts than other smoke shops . the trade off will be higher prices on similar items, but then their membership deals ease the burden slightly .

From the owner: Ready for your new go-to smoke shop in Atlanta? This Cloud 9 Smoke and Vape Co retail location is…read morelocated right off of 155 North Avenue NE, and is ready to provide you with all your smoke and vaping essentials. Locked and loaded with the best of the best products like CBD and Legal Delta 8 plus the best staff, we are eager to serve all who are 21+. With our friendly and knowledgeable store representatives, your opportunities at Cloud 9 Smoke and Vape Co are limitless. We take great pride in hand-picking the most enthusiastic, knowledgeable, and friendly staff to serve you while in our humble smoke shop. We look forward to serving you and guiding you to the perfect product for your lifestyle need. Come visit your local smoke and vape shop today. Can't wait to serve you.