With pool season here, if you're thinking about getting a pool, we wanted to give a shout out to Kline Brothers. They have been great to work with from day one. Not only was our pool installation completed quickly, but their installers were hardworking, professional, and polite throughout the entire process. What really stands out, though, is the service after the install. Over the past couple of years, anytime we've had a question or needed help, Josh has always been quick to personally respond -- whether by text or in person. Most recently, when we had a pump issue, Josh immediately helped connect us with the manufacturer and made sure the issue was handled quickly and smoothly. From start to finish -- and even long after the job was completed -- Kline Brothers has continued to make sure we're happy customers. That level of service is hard to find these days, and it's truly appreciated. Highly recommend! read more

Kline Brothers - Beautiful Pool - General Contractors Near Me - Manahawkin, New Jersey

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Called to have fall leaf clean up from the Toms River office. $906 charged to my account In November, no one showed up. Have been calling for the credit for over 3 months. Always the same. Will issue the credit. Called Tom's River and Manahawkin. Still no credit. read more

RUN...don't walk away!!!!!!!!!!! I had a verbal/handshake agreement with Josh and he 'stiffed' me! Poor businessman and pathetic excuse for a human being. SLIMEBALL!!!!!!!!!!! Referred him to a friend for a large paver job. His poor-quality pavers had some with rust leaching out. Called hime 3 times...no response. NO SERVICE AFTER THE SALE!!!!!!!!!!!!!!! read more

Just adding that I was again promised a date where they would come to complete the work....no show, no call, nothing. Have been calling back and getting answering machine. read more

Kline Brothers are the best. They saved us from a nightmare situation when our first pool contractor left the job high and dry with a massive hazard site. John Kline came over immediately after getting the call to evaluate the site and put forth plan of action. The attention to detail, customer service, communication, and timeline from the whole operation with the office staff, the crew, and from John Kline the owner throughout the project was phenomenal. The quality of work was unparalleled, and the finished outcome was exceptional. Every detail was meticulously crafted, creating a stunning oasis in our backyard. The attention to beauty in design and execution truly sets this project apart. Our family couldn't be happier with the result, and we highly recommend Kline Brothers for their commitment to creating not just a pool, but a work of art. Thank you, Kline Brothers for turning an awful situation into a breathtaking reality! We highly recommend working with Kline Brothers. We will certainly be working with them on future projects and will be referring Kline Brothers to all of our friends and neighbors in the Mystic Island and Tuckerton area. read more

Kline Brothers - Our pool project when the first contractor left us with this mess. Kline Brothers came to save the day. - General Contractors Near Me - Manahawkin, New Jersey

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terrible experience, Pool chemistry was off. Many times. Did not perform opening on time. Claimed they were too. busy. Will never recommend them. And will never use them again read more

Kline pools has some of the worst customer service I have ever experienced. I had a large project completed last summer which involved the installation of a mobility exercise device in the pool. Though this went okay for a few months, the maintenance company informed us the device was cracked. We notified Kline and they assured us they would fix this issue in the spring. Well now after trying to get the situation resolved over the past two months, Josh Kline has claimed that someone sat on the exercise device and therefore it isn't covered under warranty. The manufacturer of the exerciser says this isn't possible and it was likely broken during installation by Kline. Also the auto water fill is not working correctly. Kline has completely walked away from the issue and takes no pride in their work. I wouldn't recommend this company to anyone, as any issue is thoroughly ignored. read more

We just had a major project completed in Harvey Cedars. New beds with trees & plants, block edging, sprinkler system, sod, and lighting. From start to finish, Kline Brothers was exceptional. Josh Kline provided an estimate right on the spot. His crew led by Maggie was phenomenal. The quality of work was terrific and everything was completed in a timely manner. Also, the communication was great as Josh or Maggie responded immediately. I would highly recommend Kline Brothers as we're going to use them for all our outdoor projects. read more

FIND ANOTHER COMPANY - Installation of Pool and patio. Constant delays. NO ONE gets back to you. Does not matter whether it's a call or email. It is never answered. You need to call about 3 times and send a couple of emails before they get back to you and AGAIN you have to tell them what the problem is. Standard line... "I'll have ______ get back to you." "I'll have _______ go over to the house." None of this happens and if it does, they spend 10 minutes looking and tell you there is nothing wrong with the equipment. They leave and hours later, the problem is still there. There is ZERO customer service. The value is not there. They are expensive and take shortcuts. They will NEVER at least try to accommodate your schedule during off season!!!! I am locked into the pool closing but when they finish it - don't really know when. I will definitely be looking at another company. Already compiling my list. Also, I have asked for the warranty papers for the equipment and was basically told that I did not need them since they had them on file. read more

We had a large-scale project in Beach Haven consisting of a new pool, and landscaping for over 1 acre (20 zone irrigation system, sod, lighting, etc.). We contacted all the usual folk Reynolds, David Ash, Brown and Quattrocchi, and Kline. Aside from Josh, we found the others arrogant, expensive, and more focused on charging us a landscape design fee than working on the project. One of the companies miscalculated the square footage cost to apply sod on our lawn by ~$45,000! When I called them out on the miscalculation they had no justifiable response. Josh was the only person to come with plans in hand and a 'can do' attitude. Working w. Josh and his team has been a great experience. If you contract with Kline, ask for Maggie. She is awesome! read more

Unfortunately, will no longer use this company. I originally used GMX till they were bought out by Klein and they put the porcelain tiles around my pool. Came back the second year after a great deal of the coping tiles were not set correctly had to be repaired. They came back that's the only reason I'm giving him two stars. However, I've been a contractor for 35 years and after looking at the tiles I asked for a price to reset just 12 tiles that sunk and the came up with $1000 price! And I was removing the grout and re-grouting. It took me all of 45 minutes to do correctly And I'm 68 years old with a heart condition. Needless to say they use used the the wrong base material under the porcelain tiles. And they use the wrong grout material, the grout material they used was for pavers not porcelain tiles. That's why they have to be reset. I'm seriously considering hiring an attorney and suing them. Unfortunately, they take no pride in there work and I've spent close to $70,000 with work around my house in the last 10 years that they've done between the new owners and GMX. Terrible craftsmanship read more

I had an excellent experience with Kline when I needed to rebuild my house after Hurricane Sandy. Josh was a good partner. They did all my pavers and gravel, fencing and gardens. I was totally satisfied, except for the Crepe Myrtle that took 3 years to bloom :-). Seriously, I had no experience like the negative reviews here. read more

I have never in my life, have had work done, with such a horrific company. It has been a nightmare to work with them. Starting with John the owner, they are a bunch of liars. they have not kept their word on a single item. i was promised work completed before Memorial Day and here we are the middle of July, and we are not finished. I am supposed to have my daughters graduation party this weekend, which I already moved twice and now have to move again, and I lost my deposit. I have caught their employees sleeping on the job, have had the wrong material delivered 3 times, have been waiting for the correct material for days now and I am in a jam. I had no choice but to fire them and my work is not complete, but i am done with the abuse. I have spent over 6 figures, and this is how they treat their customers. They actually gave the same treatment to my friend, with whom we hired Kline on or about the same time. So, if you are thinking of hiring them, prepare yourself for a lot of heart ache and stress. This is the first time I have ever written a review for anything and I am because I don't want others to go through what I have gone through. I hope that this review, can save at least one person's summer, ours was ruined and cant be replaced. I would give them zero stars if I could, as a rating. read more

Unfortunately this company just doesn't rate. Quote given was then increased. Products not delivered. No communication. Shrub died and then when I contacted office I was told my contract doesn't guarantee unless I have irrigation system. (Which it didn't state). Sent them photos and contract. No reply. Just way to many issues and no response. Will pass on this company for new projects. read more

Kline Brothers - Dead shrub - General Contractors Near Me - Manahawkin, New Jersey

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Very disappointed in Kline brother's response to dying and bug infested trees planted along our back patio. They are excellent at making empty promises, not showing up when promised to do so, and not having the common courtesy to call if unable to keep to a scheduled date and time. Poor customer service. read more

I had an excellent experience with Kline Brothers on my landscaping project for my home in Ship Bottom. I found the office staff and Josh to be extremely responsive and a pleasure to work with. I am grateful that they were recommended to us and would likewise recommend Kline Bothers to others. read more

Very professional beautiful work. This company has been around since i was a kid. I'd trust them to do any job. Girls in the office are great as well! read more

The absolute worst! Shorted me on mulch. Delivered a dead tree for install. Ladies in office refuse to have Josh Kline return your calls. I have been trying for several weeks to resolve a 1/2 dead tree installed on my property. My neighbor ( a man) and I ordered same tree same day same price even though neighbor was also having an old tree removed. Josh Kline refuses after many attempts to provide me with a tree comparable to the one my neighbor received. My tree is 1/2 dead and Josh will not return phone calls. I think he has an issue dealing with a woman and would not act this way to a man. STEER CLEAR. Much better options out there these days and we are not limited to Kline being the only service coming to LBI. They have lost a long time customer. Good bye read more

Awful customer service and lack of integrity. Spoke to numerous members of the company who promised to have services delivered by certain dates only to have them deny it when work was not completed. We will never use them again and would not recommend this company to anyone. read more

Hired them to replace trees in the front yard. They replaced them and within weeks the new trees died. I called them back, they replaced the trees, and again within weeks the trees died. I called them back and they are not returning my calls. Please do not use this company. read more

Terrible customer service. They schedule appointments and never show up. No integrity!! Beware of signing a contract with Kline Brothers!!

We just had our pool completed by KIlne Brothers and it is amazing. I worked closely with Josh to create a resort type feel in my back yard. We live in Surf City NJ. If you like to come by and see this awesome project please feel free to do so. Josh and his crews were masterful craftsman and very polite. I would recommend them to anyone. Thank you very creating a great retreat for my family. read more

We had our pool installed and love it. We have the pool serviced every week and the two guys are pleasant and most importantly our pool is crystal clear. Thank you read more

Kline requested our business subcontract under them to install granite for their counter top jobs and we extended our discount rate to them along with our ordering process. In the few months we did business with them, never once was a job completely prepared for our men when they ordered it, which wasted many of our hours, therefore much money. It made no sense to lie to us the job was ready when it was not and indicated a lack of organization. The discount rate extended to them greatly reduced our profit margin but was projected to be adequate with the number of jobs they described. This was not to be as promised and approximately half the jobs templated and estimated never consummated, along with the Kline office cancelling/ignoring payment of final billing and refusals to pay pretending they did not accept a quoted job prices after an install. They have ignored emails, letters and phone calls. Needless to say they are bad news. read more

We hired this company because of a referral from our builder and even though they were a little more expensive we decided to use them . The first part of the job was to demolish our house which went fine and in a timely manner. The 2nd part was to do pavers, stone work in the front of our house and to lay rocks down. We gave them our initial deposit well over 2 months ago and the job is still not finished. The total amount of both jobs was over $30,000 so this job was not a side job and I bet there would of been a lot of contractors who would of treated us better for that amount of money. I meet with the owner of the company John Kline on Friday may 17th and he assured me that the job would be done by the following Friday May 24th. It is now June 20th and they still have not finished . I have stopped in many times and all I get is lip service from the people in the office and from there reaction this must happen often . This is an investment house and we can not show the house until it is completed so Kline brothers is actually costing us money .I would never use this company again and if you are smart stay away from them and use another company that will get the job done on time. Its a matter of a company that got real big to fast and they now just don't really care about there customers . read more

This company NEVER disappoints! We've used Kline Brothers and we have always gotten what we contracted, competitive pricing and completed in good time. We had a weather related delay on our start date which was understandable and they were good about letting us know. This is the company we always recommend. read more

Be very careful doing business with this contractor even with a contract. Read all the fine print. Mr. Kline can be very quick and not accurate in noting what you ask for. Even when the contact spelled out the terms to cancel he wanted a high amount as if we had read the terms. My neighbor had damage done to her property which they denied doing and then finally agreed to fix. Would not recommend. read more

I am just so grateful for anyone who does the right thing in this world of disappointments. My story is long so i will summarize; had driveway work done by a fairly well known company in the area, and paid four thousand plus dollars to have it done. I assumed they knew what they were doing, as the boss said he had been doing this work "for 30 years" . The driveway ended up disastrous. The stones i ordered, came in as pebbles , cars were getting stuck in the mess, and there was nothing placed that was a hard undersurface ! I went over to the business , soon after, with my contract and pictures. The business had been taken over by Kline (overnight, it seemed). I spoke to a manager at Kline and she was so incredibly understanding and nice and hooked me up with another manager. His name was Roger. Roger worked so hard to get this job redone correctly, although really, it was not done by his business at all. His company never saw the over $4,000 that i had paid to the other company. Nevertheless, he mobilized his team and they were the most professional , hard working team i have seen in a long time. The work was redone for us, and correctly this time. I cannot offer enough accolades , as i am still overwhelmed that Kline Brothers pulled through and did the right thing by us. Thank you so much, it will never be forgotten, for sure. I can see that i will never use anyone else ever, for landscaping and fences and projects they are capable of performing. Again, thank you for being the heroes..........the world needs more heroes. read more