Dana is the most responsive and competent person we've ever worked with. We trust him with our…read morerental property turns, repairs, and miscellaneous headaches. We don't ever have to wonder if things are being handled properly, he saves us money, but doesn't take short cuts.

Dana was honest, efficient, and helpful. I trust him to do a good job for a reasonable cost.read more

Mr. Mark Gettinger helped me in finding a great deal in Minnesota (I am living in the West Coast)…read more He also explained me in detail about the required process and paper work and prepared an offer that helped in competing with other multiple buyers and getting a right price for my new condo purchase. In addition, he communicated with the condo association and provided all required documents for set up the HOA payments on time. Moreover, he suggested to do the Mobile closing ( the notary came to my home for signing the closing paper in the closing date) which saved my time and $$$ money because I did not need to fly to Minnesota just for the closing. Mr.Mark Gettinger has provided an outstanding customer service. He commutated with my Closing company and Lender directly when I needed the information's clarification ( especially, the specific legal terminology). Furthermore, all the paper work and earning money sending were done electronically-it was so easy and accurate as well as saving a lot of my time and energy in this busy life. In Sum, the closing was done on time, and my Lender told me that they were impressed how Mr. Mark Gettinger was able to manage very professionally the condo purchase ( which is required more knowledge and documentation than purchasing a single home) and also for a Buyer who is living in the different state. I am recommending Mr. Mark Gettinger as a trustful, knowledgeable, thoughtful, and professional Real Estate Agent.

Mark's outstanding expertise in Real Estate market, pricing, required documents preparation and…read moreregulations helped me in purchasing of a real great deal property. He is acting fast and confident. I am highly recommend Mark.

It's interesting that I just happened to stumble upon PPM's page as I hired and fired Aaeoosh…read moremyself. He deserves negative stars! And for Aaroosh to be appalled by the negative reviews is just hilarious. We asked to meet with Aaroosh and he always had an excuse as to why he was unavailable. The tenants ended up finding our contact info and reaching out because Aaroosh was MIA. Thank God for good, ethic tenants or we would've been screwed. Your best bet is to believe all the horrible reviews because each one is TRUE!!! He's a fraud and vacationing is his priority. Believe Peter, Sunny, and whoever else posted a negative review. Your home is a major investment. Don't waste your time with this fraud.

Do not recommend renting properties or hiring this company to manage yours. Already noted here that…read moreAroosh is negligent and lacks professionalism. When we moved in to our Saint Paul rental back in 2020, the previous tenant had just moved out an hour prior and it was disgusting. We were told to call a cleaner or do it ourselves. Being the summer of Covid during George Floyd protests, we had to do it ourselves and let me tell you... the amount of hair, cigarette butts, grime, etc was appalling. We were compensated $200 for our labor. Aroosh left the company and Tyler took over. Way more professional and responsive, we were hopeful things would get better. I'm sure for property owners, he's great, but we were screwed upon move out and got only $57 back from our deposit. Was not expecting the full amount but got charged $600 for cleaning (cleaners from PPM) and almost $300 for flea treatment. FLEAS?! We did not have fleas and left that place 100x cleaner than how it was received. Renters, beware. Another company to nickel and dime you when it's time to move out, and not take care of the most basic things. Property owners, if you care about finding and keeping quality renters, do not hire them.

Our realtor recommended Complete Management Services to help us find tenants for our townhome 2…read moreyears ago. My wife and I wanted to handle the management of the property ourselves, but definitely needed help finding renters and drafting a lease. Jenney Larges not only found us renters inside of a week, she provided us with the tools and information we needed to function as landlords. She was quick to respond to our calls and emails, and answered every question we threw at her. Jenny's knowledge and expertise were matched only by her friendly, yet professional, demeanor. We had such a great experience with the first time around that we did not hesitate to call her when we needed to find new tenants this year. As before, she found us a great tenant as expeditiously as possible. I would recommend Complete Management Services to anyone needing assistance with their rental properties.

I will most likely rent directly with a broker next time around. Talking with staff was…read moreoccasionally challenging. Having to resolve issues with tenant's was occationally difficult. After selling, association fees increased for all home owners.

Mr. Winkelman: 1…read more We are in St Paul, we have been using services to clean up our yard for 30 years, none like what you had. 2. You left 48 bags in our curbside, not even bother to notify owner as a so called Property Management Firm????? How can we trust your service 3. Why our tenants unanimously give your service a Subpar, No Rehire recommendation to me???? 4. Stop personal blamings, focus on how you can improve your services. 5. The yard is considered very small, if you use a handyman who does not have tools, yes it is becoming big yard, as you told me, this small yard took your handyman 8 hrs to collect leaves, what?? Never heard of before in our 30 years?? Peter L

Brent is on the ball. Fast to respond. Ever on top of property details, repairs and keeping the…read moretenants happy. He's personable, conscientious and informative. We've had other types of property management firms in the past, for our modest rental property. And these other firms were never as fast or as reasonably priced as the Twin Cities Property People. You SHOULD hire this company.

For the past two years we rented from Freedom Homes, under the Property Manager Nick Barlett. Nick…read moreis the best property manager we have ever had the pleasure of renting from. He had excellent timing when it came to our requests for repairs, his open communication was very helpful when we needed his assistance for anything or had questions, and he upheld a high integrity when it came to the lease. He is a very humble businessman and runs his properties with strong responsibility. His maintainence vendors were very respectful of our home and willing to work out time slots for repairs in a timely manner. Our property was kept up to date with maintenance repairs (yearly) and state codes. His empathy was clearly shown during our time of financial stress, when he sent a list of community resources and county assistance programs, plus tips on how to file, to help us out. When our German Shepherd passed away, he sent out a sympathy email and gave the ok to get another dog when we were ready with no additional deposit. We truly cannot thank Nick enough for all of his help and his generosity. This rental property was not a regular rental property; it was our home. We look forward to buying a house for him in the near future.

From the owner: We provide knowledgeable and accurate residential rental property management services to maximize…read morereturns and minimize risk for property owners and real estate investors, and to provide great experiences for residents.

Yep. I live here. And no, this review will not give me a discount on my rent. Baker, however,…read morewill probably give YOU a discount for moving in! Okay, enough with the advertisements.. or else you will have to pay me, Baker Management! On my hunt for the perfect boyfriend, uh, I mean, brownstone with built-in cabinets, wooden floors, octogan-tiled bathroom, and a sink NOT from the 1920s (those are the one-tub, hanging sinks with no counter space), I finally came across my apartment building. But this love story was no easy battle.... I scoured on-line dating sites (ala Craigslist) for hours and decided to get all of my apartment dates done in two days. Yes, that's right. Two days. And twenty-two, three, six apartments later, I had an older, uber nice gentleman by the name of Paul showing me a Baker property apartment. I was completely in L-O-V-E. I mean, I had been through A LOT the last couple of days: 1) I met a lot of men, uh, apartments, that were incredibly small. I literally had to shimmy in between the sink and the stove. So, yes, size dooooes matter. 2) Some of the places had odd layouts. The fridge in the foyer, the stove in the closet, and "oh? you want to put a queen-sized bed here? Yeah, only if you angle it at 83.5 degrees and lean it against the wall." Please, don't be weird. 3) I understand you're only a block from Hennepin, but hrello?! I still have to park eight blocks away, so why don't I just find an apartment eight blocks away? So, yeah, you may look good on the outside and may be popular, but I still gotta work my tush off to get to you - not gonna happen. 4) I walked in to a half-naked girl with head phones on who forgot her apartment was up for show! Okay, whenever there's another girl... and she's half naked, that's an auto "it's over." 5) When I saw the Baker apartment, my heart started fluttering. I saw pictures of our future together. I saw myself building a life with this apartment. I just knew... it was "the one." The next day, I dropped off my application and payment forms. Two days later, I was ready to move in! Everything was just happening so fast. Everything with Baker has been incredible. And ever since my first day as a resident, they have helped me with countless, ditzy things: 1) I couldn't get my stove to fire up. Yes, Nadine, plug it in. 2) My faucet kept leaking under the sink. Yes, Nadine, tighten it up. 3) My door key went missing. Yes, Nadine, changed locks coming right up (and this was at 730 in the morning). They have a five or six properties around the Uptown area with tons of residents. But everytime I've called, they've known exactly which apartment I live in. Creepy? Nah, just nice to know that they actually know their residents. Bottom line, I am in love. Love. Love. Love. Yeah, it's a block up Lake Street. But heck, at least I know there are cops around my hood... like all. the. time.

I rented from Baker for almost two years and they were awesome to work with - by far the best…read moreproperty management company I have ever dealt with in the Twin Cities area. Super friendly and responsive management. They were always so respectful of my pets as well. I particularly enjoyed interacting with Troy and his son and they always stopped to chat with me and catch up - really the nicest people I've ever dealt with through an apartment rental. I no longer rent from them only because I moved out of state. You can trust these folks will treat you with respect and transparency and address any issues you have ASAP!

Worst experience of our lives! I would give it ZERO stars if possible…read more In sum: sleazy, money-hungry, slumlord. Take your money and time elsewhere...they rent disasters, not homes. The attached photo is of the trash from the garage left by the previous tenant. It was only removed after Gerenza was cited by the City of Minneapolis. If that hadn't happened, I'm convinced it would still be there today. Sadly, this was only the beginning of our terrible experience with this company.

While they successfully rented my property for 5 years, when my renters moved out without notice,…read moreit took them over 2 weeks to realize this. Two weeks that my property was unattended. I received an abatement order from the city, as well as it being investigated for a potential abandonment situation. Emails and phone calls were not returned. Work that I requested being done after the tenants left was not arranged. I then had to remit payment myself, as Gerenza Properties failed to do so. After being promised that I would received the security deposit to cover the payments, I had to file an insurance claim against Gerenza Properties when I hadn't received it (or any communication) a month later. Be aware that there is currently only 1 part time staff member at Gerenza Properties, and the owner/president no longer lives in Minnesota. So if you are hoping for a hands on approach, look elsewhere. (March 6, 2017)

The billing department is run very well. The staff is helpful and prompt with their responses.read more

Our area, The Seasons in Woodbury was hiring them to manage the HOA in my neighborhood for few…read moreyears. They have done a horrible job of taking care the landscape in our area. Trees and flowers died each year due to lack of watering, trimming... Grass only cut once every couple weeks. Each year the HOA is increasing without the proper care they put in. They are overcharge $10 late fee for HOA even you paid them in full. They sent us a letter but do not have a proper bill pay to. Called Michael Mattson, the name on the letter and left numerous calls and they did not even care to call back to resolve the charge since it kept adding up and now even charged extra $20 and threaten us with the letter saying my account will turn over to collection while I already paid them $227 for this year. I will talk to my area representative and better find another one to manage our area. This is a horrible company, just like others saying, do not work with them.