Competent medically, but horrible customer service. I showed up early with paperwork completed…read more Left me sitting in the waiting room for 25 minutes past my appointment time. The nurse then enters the data from the paperwork I brought in and does the usual preliminary exam. That took about 15 minutes. I still had to wait for the Dr to get to me. The Dr and staff will ask you questions and begin speaking again before you can answer the question, which is a clear indication that they are not actually listening. The Dr asked me who did my Lasik surgery (from 14 years ago), which was not really relevant anymore. When I advised of the name and city where it was done, I was informed I didn't sound like I was from that place?!? As if I lied about where I'm from?!? They kept trying to upsell me stuff I didn't need and I was still grossly overcharged for what was done. They charged extra to check the prescription on my existing glasses but didn't give me the option to turn down the service. I told them repeatedly that I didn't want bifocals. They still wrote the prescription for bifocals and explained that if I try to buy elsewhere and without getting bifocals, the people selling me glasses will have to call to get permission to do it that way. What a scam!! I couldn't get out of that place fast enough and I won't go back for ANY reason.

From the owner: Feidler Eye Clinic is a family owned busines specializing in eyecare for all ages. We are equipped…read moreto accommodate those patients in need of routine eye exams as well as complex surgeries and 24 hour emergency care. Our doctors specialize in pediatrics, hard to fit contact lenses, medical eye care and cataract surgery. Our optical department provides one of the most expansive and up to date selections of frames and lenses in the area. We also provide a two year frame and lens warranty on all our glasses. We strive to provide the best eye care in Northeast Nebraska.

I have Dr. Jeff Pape as my optometrist. He is a good, caring person. I would recommend him to…read moreanyone who needs an eye doctor. He cares about his patients and his office staff is also caring.

From the owner: We, the doctors and staff at Authier Miller Pape Eyecare, strive to provide thorough…read moresolution-oriented examinations using state-of-the-art technology and to educate each patient about their ocular health and vision needs. Our goal is to always provide care as if we were treating a member of our own family. We provide comprehensive services and treatment for a variety of eye conditions right in our office, such as macular degeneration, pediatric optometry, LASIK co-management, low vision, glaucoma, and cataracts. We participate in free screening programs for children through InfantSee and See to Learn. We offer the newest eyewear and sunwear styles, with staff who will take the time to ensure that you get the perfect fit during your personalized frame/lens selection. Our opticians ensure accuracy and quality of your eyewear along with the skill to provide the optimum fit and comfort. We also offer a variety of contact lenses to meet your specific visual needs.

Probably the most expensive place in Columbus to get glasses!…read more Basic eye exam, basic glasses---no fancy frame, no bifocals, just photoray. And it cost me $539! And that's WITH eyecare insurance!

So, i've been here a couple times both for contacts and glasses. I paid $200 dollars for glasses…read moreand I quickly realized something wasn't right so I finally looked through one lens at a time and I realized that one lens was completely off, like legally blind blurry. I told the receptionist and she told me not to not look through my glasses one lens at a time. I insisted that the optometrist take a look and the receptionist finally told her that my prescription was wrong. The second time i was there, i decided I didn't want to get my glasses from their limited selection so i just got my prescription. I was given a completely useless piece of paper so i had to call in and ask for it over the phone. The receptionist did not not want to give me the prescription and insisted that if i ordered my glasses online i risked getting a "fixed prism", whatever that's supposed to mean. This place is far overpriced and needs to teach their receptionists to not give medical advice and diagnosis in person or over the phone. My advice is to just go to walmart and get your prescription for $70. If you don't like their options for glasses you can just order online. I really don't have anything good i can tell you about this place. I've been here at leat 3 times over the years. My experience with contacts didn't go too well either. The optometrist was calling me insisting we had to "close" because i never ordered their overpriced contacts. I invite Authier to reply to this rating. It's only fair that you hear both sides of the story but this has been my experience multiple times over the years. I give this place an 8/100 I was contacted by Authier Miller and one thing they mentioned is that I haven't been in for a few years. This is true and I will include it now, this review is a few years old. So my review covers from about 2004-2011.