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Klein Deborah E MD

3.7 (3 reviews)

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Wise Patient Internal Medicine, PLLC - Just a taste of the art displayed around the clinic from a local photographer!

Wise Patient Internal Medicine, PLLC

(22 reviews)

Capitol Hill

I love Wise Patient's model and everyone that I have ever worked with at this clinic. I referred…read moremy mother, who was reluctant to pay monthly. She told me that this was the first time she had EVER felt "heard." She is 91. That is a LONG life of doctor's visits. I can't say enough about this practice! I could not recommend them more highly. This is how care should be.

Wise Patient left me unsafe, gaslit, and nearly hospitalized. They advertise excellence and lack…read morebasic competence. I began working with Janna Cuneo as my PCP in 2019 and followed her to Wise Patient Internal Medicine in 2022. She praised the clinic's model. The website promised coordinated care, same-day access, unhurried visits, and expertise in gender medicine. I was rural, disabled, and medically fragile, so I trusted her. That trust harmed me. The decline starting in 2024 was catastrophic. My blood pressure, critical with diabetes and kidney disease, went unmanaged for months. I repeatedly shared logs and asked for adjustments but was told to wait weeks or more. When she was away on one of her many unplanned extended leaves, I messaged her colleague, who immediately recognized and corrected the danger. BP management is basic primary care. Failing to control it shortens my lifespan. Prescription chaos was constant: refills late or wrong, doses increased by 50 percent when we had discussed 10, controlled meds in the wrong formulation and sent to the wrong pharmacy, leaving me without them during flares. In late 2024, I waited weeks for my estrogen refill only to learn she had prescribed unsafe oral progesterone, contraindicated given my family history of clots. These were life-and-death mistakes. In January 2025, I scheduled an appointment to align prescriptions with a new pharmacy and start a prior authorization for a med that keeps me out of the hospital. Despite my planning and over ten follow-ups, prescriptions still went wrong, and I ran out of several meds for a week. They didn't even start the prior auth for 2+ weeks. Staff brushed it off, suggesting I use GoodRx or skip the meds, as if they were condiments. In reality, I was left without life-sustaining medication. It was not just meds. This clinic bungled lab orders, referrals, and disability paperwork. I had to act as project manager to survive. Coordination, supposedly their strength, was nonexistent. Access was another broken promise. Messages often went unanswered for more than a week, sometimes not at all. I ended up booking monthly appointments just to force accountability for labs, prescriptions, and pharmacy info. Even then she failed to show up. In May, during a flare that nearly hospitalized me, she no-showed one visit without apology, canceled another last minute, and called an hour late to the third, rushed after hours, and mis-ordered my meds again. When I documented errors, she falsified notes with "as we previously discussed" about things we never discussed. At the same time, she blurred boundaries with her constant "friend" routine, using fake intimacy to deflect from the harm. This was manipulative, not care, and it deepened the betrayal. When I escalated to Sam Warren, the clinical director, his response was worse. After Janna no-showed me, he did not hold her accountable. Instead he asked me, a disabled patient in crisis, for advice on "best practices" for running his clinic. When I later formally requested reassignment to a safer clinician with interim coverage, his response was silence. No reply, no acknowledgment, not even basic decency. A clinical director who ignores documented patient harm is complicit in it. The impact was cumulative: unmanaged blood pressure, destabilized hormone care, lapses in critical medications, near hospitalization, wasted energy, and emotional harm from being gaslit by people I trusted. Janna loved to talk about "the system," how broken it was, how she was protecting me from it. The truth is that she was not protecting me at all. She became another cog in the system she criticized, incompetent and dangerous. Sam Warren's silence sealed it. Wise Patient claims all kinds of things. What I lived was chaos and abandonment. Behind the glossy promises, Wise Patient is unsafe and unaccountable.

Swedish Downtown Seattle Primary Care - Kids can play while waiting

Swedish Downtown Seattle Primary Care

(32 reviews)

Downtown

I have been with the physician for 25 years and I am very grateful for the support, he has been…read moregiving me every time I have issue with my health. Kudos to him and the team.office staff are very respectful and professional.

I was a patient at this clinic for 4 years. I finally made the ultimate decision to switch to UW…read moreafter my last appointment here. The ARNP I used to see left the practice awhile back and since then it has gone downhill IMO. There seems to be a lack of empathy & compassion and it seems more of a "textbook" type of care than before. I have been suffering from headaches for over 20 years. I've always been brushed off by doctors and told it's because my eyes are bad (I do wear glasses) or that I am dehydrated. I realized the last year they have gotten worse and I am taking Tylenol twice DAILY. For perspective, I got a Costco sized bottle 6 months ago and it's nearly empty. Anyways, I came in to see Dr Minh Dao fully expecting to be referred for imaging. Instead she made an "expert" assumption that it's probably stress, tension, dehydration, and lack of my intake of vitamins. Told me my symptoms weren't concerning and that she doesn't feel it necessary to order imaging yet. Then prescribed me muscle relaxers and told me to continue my daily intake of Tylenol and made a follow up appointment for 4 weeks out. I left the appointment and cried in my car. Frustrated that I'm being written off when it took a lot to come into this appointment for fear that ANOTHER doctor would make me feel stupid or uneducated about MY body. This seems to be common practice with doctors and I wish I could understand why. I sent a MyChart message enunciating my disappointment with her advice and lack of empathy. And requested I be sent for imaging. Fast forward about a month, my imaging showed signs of a rare brain condition in which she then referred me to neurosurgery and I am scheduled for brain surgery next month. I wrote this review to say, in hopes she and other crappy doctors will see this - listen to your patients. Just because you have the degrees in education does not mean you know everything about someone's body and it's ok to admit that and refer them out to someone who may be able to help past your knowledge window. It is no sweat off your back or your paycheck to refer patients for testing to rule things out. It hurts nobody!! Had I not advocated for myself, I would not know what I do now. Do better.

Klein Deborah E MD - internalmed - Updated May 2026

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