This is a wonderful place of business, such nice people to work with, and it's like a family. Also…read morea safe and respectful place to live, 64 studios a few available now. The neighborhood is safe and quiet.

Best wishes getting them to call you back in a reasonable amount of time when dealing with trying…read moreto get services for a mentally ill person. If you are a parent, they must have a chapter in their training about how to not communicate nor help a person get a targeted case manager and it seems they basically want a loved one such as a parent do their job for them instead of helping at all. It may be easier to walk in the door in person versus thinking that they may return a phone call. Terrible support. No stars

As someone who has had many therapists & multiple different approaches to therapy Rocksteady was a…read moregame changer. Sally uses skills and technique taught in traditional therapeutic settings while addressing nutrition & holistic options! So grateful for her!

Sally/Sal has an amazing ability to bring awareness into your life and ground you when life feels…read moreoverwhelming. Their calm and personal approach makes you feel special - inside and out. This translates well through Zoom, social media platforms and in-person sessions. What a gem of a human being, creative and healer!

Leslie seemed like a caring therapist, and took a lot of time getting a history from my partner to…read moreaid in our journey. Be aware that if you are a betrayed partner she will insist that you join a 12-step program. I felt like this wasn't something I would benefit from and this can feel like you're being blamed for your partner's infidelity so this might not be for you.

Leslie left me with a great tool kit. She helped me unearth some motivations and misinterpretations…read moreof past events that I was able to understand better and reframe. She gently challenges and is an amazing listening. Never passive, never aggressive, just right and wonderful.

Provider is very kind and gentle, even for the toughest client. Also her schedule is very flexible…read more She often responds to emails outside of visits as well.

Kris is amazing to work with! First of all, her office space is comfortable and welcoming, like…read moreher. She has the ability to make you feel comfortable right away and is not judgmental at all. She really cares about her clients and has been there for sessions on weekends or the same day. She also continues to think about clients in between sessions and has called to give me ideas of what she thinks would help with my anxiety because she was thinking about it and wanted to help. Kris is honest, but in a kind and constructive way. If you have any anxiety issues or just want to find some balance and healing in your life, I HIGHLY recommend meeting with her!

Can't say enough good things about Mathew. I would not hesitate to recommend him to anyone!read more

I think Matthew could be a great therapist, but unfortunately I found him to be very unprofessional…read moreas a business owner. Our first session, the front door was locked and we waited outside in the cold a long time before another business owner let us in to the building. Matthew was unable to even give us an estimate of how much the sessions would cost through our insurance until after we had completed 3 sessions and missed our FSA deadlines, and he has no way of notifying you of appointments. No call, no email, no text reminder, not even a paper card. In my experience it felt like he was happy saying we had something on the books and charging for it without any notification and that was super disappointing. He also did not return my call about this issue. I would warn folks to steer clear of this "practice."

Take all kinds of insurance. Super easy to work with. Very courteous of people's schedules and…read moreneeds. Try to fit you with the right group and individual therapist. I've been to many places and hands down this one is the best!

Their billing practices are abysmal. Spent hours upon hours trying to get multiple issues fixed in…read more2015 and 2016. At the time all was blamed on the billing company which they were leaving. Believed everything was fixed I.e. we were 100% paid up according to their records and we have not had anyone treated there in nearly a year and a half. We're suddenly being billed again. Called their new billing company which could not explain what the bill was for. Called the practice and was promised that someone would call me. After a month that didn't happen, but received a new bill and a note stating that they are leaving the new billing company. Followed up again with practice, they claim no knowledge of my previous call. Now I'll at least get records for what the billing is supposedly for and have to go through my own records to determine if it is real. Person I spoke with informed me that they have up to 6 years to bill for their services.

Most of my experiences at Psych Recovery have been great. That being said, I'm extremely proactive…read moreand a little bit pushy when it comes to making sure my meds are filled, etc... My biggest frustration is the lack of accessibility, as far as hours goes. If you have a busy week, etc...and are caught with your pants down, per say - between Fri at 5p and Monday at 9a, you're kinda screwed when it comes to meds. But, I think that also speaks to the lack of allocation of resources when it comes to mental health from the top down with our government. I have been seeing Katina Pougiales for a little over a year, and she has been incredibly helpful and compassionate when it comes to assessing what medication I should be on. But, I have heard from other friends who have tried to get into her - that she's no longer taking new patients. As far as wait times are concerned - yes, usually you do need to wait at least 30 minutes for your appointment. I don't find it surprising though, because all it takes to get behind, is for someone ahead of you to be having a very traumatic day - so, when we're talking about wait times, it's not a shock. I do think it's considerate that they have a small area for children to play at a table, free water and magazines for folks waiting. Free parking and light rail access is really nice. That being said, if you don't like the provider you're given - some people may not know that you are able to request to switch. Finding the right doctor/psychiatrist, etc...is a lot like dating. You need to find someone else that is on your same level...especially since we all have very different needs. The only medication denials I've had, have been when I take more than my allotted amount, or - if I'm trying to refill a benzo of some sort, without a recent appointment. That doesn't fly anymore with pharmacies. So, make sure to check your meds to see how many refills you have, and if it's coming up that you need a refill, and don't have an appt scheduled - leave a detailed message on the triage line asking to schedule an appt, and explaining you have a medication emergency. Typically the nurses there will refill your meds, as long as you have an appt on the books in the future. Overall, I've had a MUCH better experience here than with other places. But, I think that has a lot to do with my individual psych nurse and her clear directions about what to do if I feel like I'm in a spiral/panic, and need medication.

They refused me service over a decade old bill that they made no attempts to collect on and had…read morelong ago written off. The only reason they didn't get paid is my claim was denied based on my insurance citing a bogus preexisting condition so not even something that would be legal today.

This place was a game changer for me. Allison Kirk is amazing! She helped me through a very tough…read moreseason of my life. Not only that, but the tools I gained during our time together can be used for a lifetime. I'm grateful this place and these caring individuals exist! I've tried to see counselors in the past and NEVER had any luck. It was so awkward telling a stranger my issues who would stoically sit there and ask me,"How did that make you feel?" in a lifeless voice. NO THANKS! But this place was a totally new experience. Allison genuinely cared about my well being and my progress. I truly felt supported and comfortable sharing my junk. Highly recommended!!!

From the owner: Our staff includes licensed psychologists (LP), licensed independent clinical social workers…read more(LICSW), and licensed marriage and family therapists (LMFT) who are committed to working with you to provide professional and affordable services. We provide counseling, psychotherapy and psychological assessment to people of all ages: children, teens and adults; individuals, couples and families. We take pride in providing affordable, competent, caring and effective mental health care services using both traditional and non-traditional therapies. If you or a loved one is struggling with depression, anxiety, relationship conflict, complicated grief, parent-child conflict, autism spectrum disorders, asperger syndrome, ADHD, or other life disrupting issues, we would be honored to have you seek help with us.