Can't say enough good things about Cynthia! I don't know if she's the manager, the night manager,…read moreor what, but she is absolutely the best. And if she's not the manager or the night manager, she should be! I booked this hotel on my way through Oregon through the IHG app. I like the IHG group of hotels and I had no issues with this hotel it's exactly what you would expect from IHG hotels and Holiday Inn Express. But will really set this place apart was, again, Cynthia! When I showed up she was friendly and courteous. There were other people waiting to check in and she handled all of our tasks professionally and deftly, I wasn't waiting for very long! Then, there was an issue with my room and Cynthia was able to accommodate me getting into a different room. Then I made a mistake with my key card and Cynthia helped me out with the most wonderful attitude. And finally helped me get settled into my room for the night. Checking into hotel can be stressful, especially when there's something that goes wrong, and especially when you make a mistake with misplacing your key card. Cynthia took all the stress out of that situation and really helped me out. The breakfast in the morning was a little limited, but the server was very friendly and helpful! So again, this hotel is great, but the star of the show here is definitely Cynthia!

This place is not good, the general manager, her name is Stephanie should not be in customer…read moreservice. I'm thinking ice might work for her. I'll come back to that, the rooms were supposed to be two kings, but were actually two doubles, the toilet was loose and slid around, the coffee maker didn't work, there was no soap in the public bathroom, the breakfast was cold and terrible, bacon tasted like it was pre-salted. you could not eat it! only one coffee machine worked in breakfast room and lastly the hot tub had so much chlorine it burned your eyes sitting in it. I am not going into Stephanie again, but just know that because of her attitude the IGH hotel app gave me a free night anywhere globally. Thank you Joy for being a nice person who should be in customer service because you are great!

A peaceful, powerful museum with heart, history, and incredible care…read more The Favell Museum in Klamath Falls completely exceeded our expectations. It's a quiet, three-story space full of beautifully preserved Native American artifacts, Western art, and historic collections that feel both intimate and deeply respected. We came in just hoping to learn -- and left with a whole new appreciation for everything this place holds. Admission was $15 per adult, with a small senior discount for my mom. Tribal and Native members are welcomed in for free. The staff were incredibly kind, welcoming, and clearly proud of the space. They even allowed my sister to bring her leashed dog inside, as long as he stayed calm -- a thoughtful, trusting gesture we really appreciated. Each floor has its own character: * Top floor: An open gallery walk-through with art from the early to mid-1900s, where they also host art classes and community events. It felt calm, creative, and inspiring. * Middle floor: The main museum, with 5-6 rooms filled with Native artifacts, cultural pieces, and a separate vault room for antique weapons. Every display was arranged with care and depth. * Bottom floor: A rest area with beautiful leather chairs, a warm rug, Western art on the walls, and the most spacious, well-kept bathrooms we've seen in any museum. It felt like a lounge, not a lower level. The overall vibe was calm and deeply respectful. While it was a little tricky to photograph some of the exhibits due to lighting glare on the glass cases, that didn't take away from the beauty and storytelling in the collections. Other notes: * They accept Apple Pay * The gift shop is beautiful, with thoughtfully chosen, high-quality items * Everything is clearly maintained with care, from the exhibits to the restrooms Going to museums like this and supporting organizations that protect and share cultural history keeps authenticity alive. It's humbling, beautiful, and grounding in a way that's hard to put into words. We built real memories here and left feeling connected, inspired, and grateful. If you're anywhere near Klamath Falls, don't miss this place.

The Favell is a museum of Native American and western artifacts. There is also a gallery that…read morefeatures contemporary art exhibitions. I'm a little uncomfortable with the Native clothing, tools, cultural and personal items. How did the Favell come into possession of these things? The arrowhead collection is enormous. There is a diverse rock collection as well. I'd say it's worth a visit.

Great place for a drink and karaoke the night we stopped in. Member pricing for VFW and AUX…read moremembers. One of the better VFW's.

Great service, karaoke on Thursday, Fridays & sometimes Saturday depending if there's a band…read morescheduled. They don't judge on singing cuz ur friends & family there plus bingo Tuesdays

This venue is AMAZING! It's beautiful, charming and fun. Kim was a dream to work with and it was…read moreeven better than we expected .. and we expect3d greatness! They have a stunning wedding garden, partially open air barn / event area, bar area and they have beautiful tables, chairs, unique decor, etc. Plenty of parking ... just amazing! I hope to have another event to plan so we can go back!! 10 out of 10! Thank you!

We had a great time at Nana's for afternoon tea. This tea place has several private rooms you can…read morereserve- France, England and Japan. We had a party of 5 and really appreciated that they also had a children's tea service offered as well. They have a lot of teas to choose from and you can try more than one tea with the afternoon tea service. We opted to do the Black Friday deal which is Kith & Kin which is normally $50, but was being offered at $35 for Black Friday. This option comes with the full kid's tea service and then a smaller adult tea service paired with it. All staff were very friendly and took great care of us. They had small touches that made the experience very enjoyable- complimentary bread pudding to start, mini marshmallows for my daughter's hot cocoa, almond milk and oat milk, sugar cubes, etc. I would recommend checking out this tea place. This would be a wonderful place to celebrate a birthday, mom and daughter date, or just a meet up with a friend.

super cute space with different rooms to choose from! tea selection was varied and excellent. food…read morewas delicious!

Sam and Kristi worked with us to give us the perfect place for our fundraising banquet. I took a…read morepicture of the setup before anyone else showed up and it was beautiful! We had all the help we needed, including setup and cleanup for a very reasonable price. I strongly feel we will be using them again. I want to give these lovely people the 'walks on water, heals the sick and blind, and folds laundry' rating. --Jean Lamb

Had the king sized bedroom with sofa pull out w a room divider in the middle for partial privacy…read more Main bed was very comfy. Sofa bed was very lumpy so it was good enough for a small kid, definitely not comfy for an adult. Everything in room was clean. It said we had a kitchenette which consisted of a mini fridge, sink, and low powered microwave. NO kitchenware. However, the person at front desk found some bowls for us. Made use of the large indoor pool, Jacuzzi, and wet sauna. The dry sauna didn't work. The fitness room only had a few machines but was enjoyed by other guests. It's located further from the downtown area which was fine for us as we wanted something quieter. There are several American restaurants within walking distance. Good value. Service was a bit non-responsive by phone but good in person.

We stay here annually on our way down and again on our way back from Lake Tahoe. It's a solid…read moreplace to stay. It's clean and comfortable. Our king sized room has a somewhat separate area from the bed with a couch, table, fridge, sink, microwave. (Coffee maker too if that's your thing). The free breakfast is not good. I mean REALLY not good. The hard boiled eggs in the prepackaged two pack like you can get at a gas station is the only thing worth grabbing. Just plan on going to McDonald's next door in the morning. Haven't used the pool but the smell of chlorine hits you when you walk into the hotel. Front desk is always pleasant. We will continue staying here twice a year every year.