First time I visited this place I was not very happy with my manicure, because one hand stayed in…read morewarm water prior to procedure and other hand was treated straight after filing of the nails. The result was one hand with beautiful manicure and other looking like it has not been treated at all because the person working on my nails was harrying to serve next customer. Second time I come here they were very busy, but told me that it will only be few minutes wait. They did sit me down quickly and started gel soak off - but because they were very busy they left me with acetone on for what seem like ages and work on other customers! Now my nails look so dehydrated and completely white and in some places it looks like the top of nail is splitting!

I'm really deeply disappointed with my experience. The outcome of my manicure over the weekend was…read morethat I had to go somewhere else to get my nails fixed. Poor, rude service! I guess you get exactly what you pay for.

So glad I found this place! They are friendly, attentive and my hands and feet look and feel…read moreamazing Thank you!!

Formerly known as the Scholl Footcare Centre, the premises have fairly recently undergone a revamp,…read morein terms of name, appearance and the ranges they stock. I can't vouch for the treatments they offer - although they always seem popular, particularly with the older generation. I can however really recommend the helpful staff and the improved selection of feet-friendly shoes (although it's not the place to look for cutting-edge fashionista styling). I was lured in here recently by their half price MBTs; while I was perusing those I discovered some quirkily-stylish, Spanish, softest leather boots and shoes by El Natura Lista. They regularly seem to have offers; it's also slightly away from the main drag of Kingston's hugely busy shopping hub so it can offer a refreshing, restorative contrast with the frantic surrounding rush of shoppers - especially in the run-up to Xmas!

I go to this wonderful venue only once per month but have such a relaxing time I hope to increase…read moremy attendances. I like the steam room, good for my Asthma, I like all the pools, especially the one with the huge fish ready to impale someone (see picture) !! I chat to anyone who will chat back.... I spend three or four sessions in the steam room during the day, topping up my liquids with mango juice or water. I lie flat out in the main pool area and catch up on the news in the dailiies and monthlies available. At 1 pm I go for for lunch, usually the buffet which is superb. Then I have a kip and then after a shower I go back into the steam room for one last time. I go there early morning and leave about 4 pm, feeling good.

Sometimes I take for granted how relaxing this place really is, that is, until I walk outside and…read moreforget where we've left the car. That's partially to do with me going a bit nuts, but I always leave feeling rested, much lighter and incredibly happy. You don't get ultra modern neon-lit eternity pools, but a place where normal people (the ones that appreciate the nice environment that's been created there) can totally chill out. With a separate changing area for members and non-members, there's always a lot of space, secure lockers and hot showers on the way in. Once you get inside robes and sandals are encouraged as everything is quite spread out. My highlights include the giant tepidarium, containing 33 ceramic loungers heated to approx. 35 degrees to soothe the entire body. Each lounger has its own head phone socket, so you can bring your headphones and relax to your choice of music. There's also two large pool, a 49 seat spa pool with massage jets, a hydrotherapy flotation tank (with over 1.5 tonnes of salt in!) and an aromatherapy steam room. Additional things to consider are a fantastic cafe-style restaurant, where you can lounge about and eat. They do the best salads I've had anywhere outside of my home (I just like fresh ingredients and knowing what's gone into something). And the beauty salon does an exclusive range of body butters/scrubs/bath foams in ever changing varieties. I fell in love with the raspberry milkshake 'flavour' a few years ago, and I haven't been disappointed since. My last purchase was angel cake bath melt (a thick bubbling foam) and hot butter fudge shower gel. Oh my. There are three basic ways to go. One, buy a special experience pass (from £65 for entrance, a treatment and 'light supper', upwards). Second, a spa membership ranging from £9 a month for 3 visits a year up to £30 a month for 12 visits, all on top of a £99 joining fee. Or, a combined membership with the MASSIVE Pulse 8 gym across the way (literally a one minute from the spa). It's about £500 (sheesh) joining fee, then £80ish pounds for full come-any-time-you-like membership to gym and spa, then gets less as you strip away visiting at certain parts of the day. Just like most gyms and spas really. Either way, we joined at Christmas time a few years ago. It was on a special offer with no joining fee and one visit per month for £15. Bargain! It pops up at the same each year and often during Summer. I'd recommend holding out for that, because it's SO worth it.