This is my second remodeling project done by Eric's team. The first time was our master bathroom and this time we redid the small guest bath. The work was done very thoroughly and they checked each of the little issues I raised up, and made sure all of my requests and questions have been done and answered. Eric and his team are very responsible for their work, and are quite easy to communicate with. Eric also helped us pick out more budget friendly materials so the projects don't break our bank. Highly recommended and will use them again for future remodel projects! read more

Kitchen Hubs - Kitchen & Bath Near Me

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We were referred to Eric at Kitchen Hubs by a couple of friends for our bathrooms and kitchen projects, and we are very glad that we made the right decision and are very happy with the result! We had obtained 5 different quotes and not only Eric's quote represented the most fair, there was no "hidden fee" or "try one bathroom first and quote the other one later" kind of sales tactic. Eric is very responsive, always keeping us informed with the progress throughout the work period. He is also very honest and willing to share the pros and cons based on his experience (rather than allowing our crazy ideas to go on and charge for labor hours). It has been challenging to want to complete work during COVID-19, hence our project had to pause for several months in between. Upon the permission to restart, the team wore masks the entire time. Thanks Eric and Kitchen Hubs for the great work!! read more

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Among all those 5-star reviews, I feel like I have the obligations to give a fair review and share my traumatic experience dealing with the owner, Eric Kuo. It's going to be a long review so fair warning. The owner Eric is a slick talker, posed as a license contractor, later was proved the license he provided was his mom's, told me he was under his mom's supervision but I NEVER once saw his mom on site. His assurance of a profession team would avoid all the hassle of remodeling made me decide to use his service. Unfortunately, I was totally wrong! I did NOT see a professional TEAM - there was only one worker working in my bath, there wasn't an onsite manager nor the so-called contractor was around at all. Most of the time, I had to figure out how to install certain parts with the worker, i.e. the shower unit and the faucet sets for tubs cuz I had to read the manual for him! Beware! The strategy he used was to ask you pay 35% deposit upon signing, another 35% on 1st day of the job, and he collected the rest on due day. (It's against the law! A deposit cannot be exceeded 10% especially his quote was labor only, nothing else was included) If you were someone like me, noticed something is wrong on the 4th day, you aint gonna get your 70% money back, and the owner only would refund you a barely 15%. Solutions? You can only beg them to fix the errors and compromised and compromised yourself for the overpaying job. Posed as a licensed contractor with a professional team, he charged a lot on his work, for my tiny little master bath it was $9000 labor only with sending only ONE worker. I had to pay for tiles, tub, mirror, glass door and even the switch! (Which came out my tiny master bath cost a good 15K) I don't mind paying more cuz I want a professional team to give me a peace of mind. But with the money I spent? It was a joke! As mentioned, he doesn't have a license which explains why his lack of construction knowledge during the remodeling, instead of making things right, his tactics is always being a slick talker to convince you this and that is done right. His eloquence with tons of unbelievably ridiculous excuses happened a lot during my remodel. Whenever a discrepancy occurs, especially something he promised to do but to be undone, again he would try to talk it over to convince you to accept what it is. Here are all the eloquence/BS during the remodel. 1. Found the tiles was applied with "spot-bonding" which the cement wasn't covered all over the tiles == Said it has to be done this way cuz if the cement was filled all over the tiles, it's easier to CRACK with thermal expansion and contraction. I couldn't believe what my ears had heard! Immediately I asked him if his theory is right, how about floor tile application? He said the floor tiles have to be filled all the way but the wall tiles DON'T NEED TO. 2. Found 1/3 of the tiles by the tub was laid on drywalls, not cement board. 3. Promised he will move the undersink valves for me so they will look accordingly, but later said moving valves will leak n cost more, so he used copper pipe to make the turn. 4. The worker broke through the wall behind the shower wile working on it == He said it's just because the wall is old after all. I did not hear an apology or trying to make things better. 5. Hot and cold water valves are reversed on the tub, differ from sink faucets (hot on the left, cold on the right) == He said it doesn't make any differences but if I wanted to reverse it back he can do it. But again it makes no difference. "If you really wanna change it I can change", but again nothing was done. 6. While all the renovation waste were still in my drive way, he requested the final installment. I refused and told him he should make things right first then he YELLED at my husband over the phone. 7. Shower drain panel was stuck by excess grout, which cannot be removed. This was found before the last installment, Eric still insisted it has no problem and asked me "why are you trying to take it out?" Told me it was part of "warranty issues" he will send someone to fix it "in the future" but the payment cannot be delayed since it's the Completion of job. (Which I had to compromise to pay first, otherwise his worker wouldn't leave my house and waited two weeks for him to send someone to "fix" it) 8. Grout on shower was cracking everywhere and has lots of holes. When using my nails to push the grout, it cracked. ( Bad grout job, I have to find someone to re-grout the whole shower) == Eric says narrow grout lines are more fragile than thick ones, so I am not supposed to push the grout like this. But the floor has thicker grout so they won't crack?? What a joke! Picture speaks louder than words. Please look at them carefully and avoid this company, run away from it as fast as possible! read more

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Extremely happy with how our kitchen turned out. Eric was easy to talk to and was very prompt with his response. Will definitely be working with him again in the future. read more

Kitchen Hubs - Repainted cabinets and new countertops - Kitchen & Bath Near Me

My husband and I are so glad that we have found Kitchen Hubs, Eric to remodel our kitchen, the people Kitchen Hubs contracted with were awesome too. We had heard a lot of remodeling nightmare stories and were so nervous......Thanks god. It went well. They did a great job without any problems. Drama free! I liked Eric when I talked to him the first time, I told my husband that I felt I could trust him. My husband told me that I was right about how he was after talking and working with him. Eric is the most honest and nicest contractor. He is also very professional, stays on schedule and on budget. Thank you again! I will recommend this company and Eric to anyone! read more

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Eric and his crew just recently redid three bathrooms for me. I couldn't be happier with the result! They finished 3 bathrooms in 2 weeks with amazing work! His people kept the construction area really clean and neat so I don't feel my live is a mess during the construction. I have no clue what I would need to get ready for the remodeling and they made sure I am prepared and there was no delay of the timeline. Eric is very responsive and super nice. He made sure everything is done correctly and is very detail oriented. I highly recommend his work! read more

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I had my kitchen done with kitchen hubs. Eric was very helpful and professional. Eric worked with me and recommended good ideas and the results were fantastic and he did it at a great price! read more

Kitchen Hubs - Kitchen & Bath Near Me

We got our kitchen cabinets and bathroom vanities from kitchen hubs. Their cabinets are the best I have seen so far. The cabinets are made with plywood, not partial board!!! We also bought the quartz for our countertop. The whole kitchen remodeling process was smooth and easy. I'll recommend anyone who is looking for new cabinet to give them a call. read more

Kitchen Hubs - Kitchen & Bath Near Me

My wife and are was doing a full kitchen remodel and found Eric through Facebook. After talking with Eric and four other cabinet specialist we decided to go with Eric. What we love about Kitchen Hubs is their attention to detail. Eric would spend time with us making sure we understand how everything is out together also making sure we understand each step of the way. After the install of cabinets and countertop, my wife and I were more than satisfied with the end result. Their customer service is off the chart and their professionalism is top notch. Would highly recommend anyone to give them a call for any kitchen or bathroom work read more

They came and redo the house due to water damage from pipe burst and I couldn't thank them enough. Eric is very professional and helpful throughout the whole process. From doing estimate, picking out materials and till completion, he will give you updates everyday and let you know the progress. He's also very honest. Will let you know what to expect. Their team is super efficient as well. Highly recommended !!! read more

The place we bought is a 30-years-old condo which requires flooring and ceiling redo work. And we are in a pretty tight schedule with limited budget. Luckily, I got referred to Eric via Facebook group to complete this "mission impossible". During his first visit to the house, he gave us professional advice and recommendations on what should be done under budget. The price estimate was fair and transparent. During the reconstruction, the crew was friendly and the schedule was spot on. In overall, we had a great experience with Eric and will definitely recommend him. read more

Great experience, great price, quality work. They go above and beyond. They treated me with respect and still made my dream kitchen possible with the very little budget that I had left (pictures to follow). Very knowledgeable and helpful with advice. Eric k. Is amazing. Almost 24/7 available. He answers your call/text as quickly as possible. He doesn't stop at "after getting paid"... he still makes sure you got everything you need and that you're happy with the product! Who does that? Right? Ally, the cabinet lady treats you with respect no matter what budget she's working with. She treats you like her boss :D It's what you want that matters to her. You guessed it...I had an incredibly awesome experience with these pros and I have a very beautiful kitchen thanks to Eric, Ally and crew ^_^ read more

Eric and his team definitely deserve another 5-star review! He's very responsive and helpful throughout the entire remodeling process. My husband and I are very satisfied with our new kitchen and bathroom. read more