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    Kitchen Complete

    1.0 (1 review)
    Open 7:00 am - 4:00 pm

    Services - Kitchen Complete

    Countertop refinishing

    Countertop removal

    Countertop repair

    Countertop resurfacing

    Kitchen Complete Photos

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    3 years ago

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    Rocky Mountain Granite & Marble

    Rocky Mountain Granite & Marble

    (11 reviews)

    We had Kitchen counters and a vanity top installed and they were a amazing! Communication was…read moreperfect. Very professional; and knowledgeable. Clean up after the job. Friendly and happy to answer any questions

    ABSOLUTELY UNDER NO CIRCUMSTANCES use this company for your countertops. Everything was wonderful…read moreuntil this morning. We had a scheduled appointment for the repairing of the installers poor workmanship of sealing the counters and sink. My wife tested positive for Covid this morning which was about a half hour before the scheduled time. Rocky Mountain showed up for the appointment and my wife told the workers the news that she literally just tested positive for Covid and they left the residence. I called Rocky Mountain Granite to explain the situation and asked to be rescheduled and I couldn't believe it but instead of saying sorry to hear about your wife being sick or I hope everyone feels better and let's reschedule the appointment. The representative says will have to charge you a 100.00 dollars to come out again. I Was like "Are you (Bleeping) serious, what a (bleeping) joke I just spend 13,000 dollars on your countertops and all my wife wanted to do was protect your workers from getting Covid and you want to charge me additional 100.00 dollars." She said "you could of called and that's why we have to charge you additional 100.00 dollars" I'm like "She literally just tested positive" Yeah, this is why I got upset with your representative! I never cursed at your employee just over the circumstances and the situation. I understand your policy but this situation that happened is totally different. I am completely disgusted with this company and the way your representative handled this situation. It should of been handled more like this. "we're truly sorry about your wife we might not be able to come out for a little bit but the next time we're in the area will stop by to fix the issues. We hope your wife feels better and will let you know when we can come out again." It's just that easy, Now you have a customer that will never recommend you to anyone or to any friends. Now for the install issues of my counters. They left all the manufacturing stickers on the underside of the counters so you can only peel them off until the cabinet edge. When it came to sealing the counters they didn't totally seal them especially around the sink which has a 4 inch gap where water can get right over the farm sink and into the inside of the cabinet. Then instead of keeping the silicone on the top of the cabinet, they got silicone all over the upper side of the cabinets. Just a very poor job with the install. I would 100% look for a different countertop company when it comes to doing your counters. If your using a kitchen design company check with them and make sure it's not Rocky Mountain. I just don't want to you to go through the same experience as me and hopefully get a better job with a different company. All the best!

    Kitchen Complete - countertopinstall - Updated May 2026

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