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    Kitchen & Bath RX

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    10 years ago

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    Kitchen & Bath Gallery

    Kitchen & Bath Gallery

    3.0(2 reviews)
    5.9 mi

    I am writing about my experience with Kitchen and Bath Gallery in Fairmont. For anyone needing…read morekitchen or bath remodeling or repair I would avoid them at all cost. Kitchen & Bath Gallery is extremely unprofessional, vastly overcharge, do shoddy work and refuse to fix their many mistakes. This is the worst company that has ever done any work for me. First off , they charge $100 just to give an estimate. I have never had any other company do that and I have had several doing work on our house since we bought it. They all gave FREE estimates. My husband and I had them to install 2 new toilets, a bathroom sink faucet, ceramic tile flooring in a very tiny half bath, install a shower head( which looks horrible and is an eyesore because of the shotty job they did), remodel our basement shower with tile, install an outside faucet, replace our kitchen faucet, install a non vented range hood, and a garbage disposal. We ended up having them come back several times to fix the things they messed up. First the shower they tiled: the shower floor tiles started coming up the first time the shower was used. They tried to blame us for getting the wrong tile when they never told us what to get in the first place. After several times of them coming out and putting more glue and grout down only for them to keep coming loose they finally told us what tile to get and they came back out to install it. The tiny bathroom where they tiled the floor had grout that was cracking so I called them and they came out to fix it. Well now the grout lines look like crap because he used a different color grout the second time and there is still places where the grout is cracking and coming out. I also told him about the shower head that they installed that doesn't work right and looks terrible. He said he took a picture and would send it to his boss who would get a hold of me about what they could do about it. He never contacted me. To put the topping on the cake. I was using the kitchen faucet when the entire faucet came off the base of the sink. We tried to see if we could fix it only to find that a part that would screw it down is totally missing. I got my instruction manual out to be sure and the part they show is not there so I have no idea how he rigged it on there but it is now off. I called them up hoping they could tell me what happened or come out to fix it since the piece that is supposed to be there is not there and he tells me that I will be charged for a service call. We decided if we were going to have to pay to have it fixed we would just call a professional since they had already screwed it and many other things up. We spent a good bit of money with them and we were not happy at all. I would look elsewhere for more professional people.

    I had Kitchen & Bath Gallery help me design an entertainment wall in y family room in 2015. I was…read morevery pleased with the workmanship of the cabinets and Eric Carpenter, the owner, the owner was great to work with. I am now ready to remodel my kitchen and after reading the review below from Feb. 2020 I am hesitant to go back!! The company must have disintegrated quite a bit from 2015. Very disappointing.

    Kitchen & Bath RX - kitchenandbath - Updated May 2026

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