My loved one has been entombed and her memorial plaque installed on her crypt, I can tell you with all my heart, I would never recommend Kish Funeral Home to anyone ever again. I waited until every detail was complete to safely speak my mind. I strongly felt my trust was violated. Comments were made to me during the meeting that were unwarranted and left me confused as to why they were even said to me while making funeral arrangements.
My one brief encounter with the owner of the funeral home was when he came in the room as we were placing flowers around the casket and I said everything looks good. The owner of Kish Funeral Home exclaimed "this isn't our first time at the rodeo." I found this to be a very insensitive and crass comment to make in light of the loss and grief we were feeling. No signs of empathy or a genuine handshake from a business man who owns a prominent funeral home in town.
I was told that our funeral was the worst they have had in the 10 years they were in business. I was shocked that this was stated to me because I did not encounter any incident or cause any problems for the funeral home or their representatives, but when I questioned the remark 3 times, they refused to answer or apologize. During this very sensitive time, I found this comment insulting and injurious to my good character.
Funeral homes should never advocate for familial unity when there was none prior to the passing of the decedent. Funeral homes shouldn't pass judgement, exhibit favoritism or discriminate based on status or title even though the deceased resided in the Cobblestones. Mourners certainly will take note of bossy and rude representatives of Kish Funeral Home during the wake and tell me later how they felt. Once your funeral is a sure thing, their next goal is securing the next wake.
You can get everything right but if you violate a family's trust by overstepping your place and bounds, you lose everything. Trust is everything to a family when selecting a funeral home. Unfortunately, it is not easy to grab your deceased loved one and walk out the front door once arrangements have been made. Kish Funeral Home lost on all counts. read more