Their products have saved my bacon more times than I can remember. Their motorcycle head light and tail light modulators Work, I'm still here aren't I ? Their tech support is also very good and they are super helpful on the phone. I've used their products on 10 different motorcycles over many years of riding, they have always worked well for me and the few issues I've had from wear and tear, they addressed with new parts in the mail. read more
I should have read the reviews before I ordered. This was recommended by some friends as a good product, and I believe it would be good, but unfortunately, they have NOT delivered on my August order. They said it would ship in late Sept, but nothing yet and no response to calls or emails. Don't waste your time. read more
Need to have the possibility of leaving a negative star count. Kisan has the absolute worst customer service I have ever dealt with in my life to date. They have no problem taking your order and money, but thats where it all ends. They never answer the phone or emails, order has been processing for well over a week now. Email and call daily with no response. giving it til the end of the week and will dispute the charges with my credit card company and file a formal complaint with the BBB in Colorado Springs, Co. At this time i would never recommend them to anyone read more
Only one star because I can't give less. Ordered an item that they didn't have in stock so they sent me similar item but NOT the one I ordered. They say they will refund my original purchase if I return the WRONG item they sent me at MY EXPENSE. Customer service was not helpful.......told me to just write a note and include it with the return.......which is contrary to what their website says.....returns only with a RETURN AUTHORIZATION number. VERY SKETCHY outfit. BUYER BEWARE. read more
I want to warn people about Kisan Technology is a company that has inferior products and poor customer service. They have lied, changed their story and ignored calls about a returned tail light. This tail light was returned due to failure. I followed their instructions and was told by Andy that he would handle it and contact me. He never contacted me. I followed up with him 3 times. It has been 2 months and have not received a replacement or a refund. This is the third product that failed. I was told each time that there was a problem with heat from their bulb that caused it to fail. I was also assured that the problem was fixed. Now the have chosen to ignore me. PLEASE DON'T WASTE YOUR MONEY WITH THIS COMPANY read more