I called Highlands Family Dentistry due to a possible infection and drainage from a extraction…read moresite. I told Priscilla about my emergent situation; she was able to have me seen that same day- very great full for that, thank you! I was seen by Dr. Luna and his assistant. Pleasant, personable, clean, effective, caring and very kind. The office was clean modern and I felt safe ( having a fear of dentist) I highly recommend Highlands Family Dentistry. I already told my best friend about it ( and I have dental anxiety) I will definitely be back.

LOVE DR LUNA! Great office, great cafe, amazing doctor! Dr Luna is amazing, he's super cool, caring…read moreand sweet! He explains everything thoroughly, staff is super sweet and kind. Love this office!

As soon as you walk in the Manager Daisy is so welcoming to even the back staff will definitely be…read moreback! The office was so clean and very beautifully decorated. The Doctor listened to all my concerns and took the time to answer all my questions. Thank you Mint!

I had the best experience at this location! From the front desk staff, to the young lady who took…read moremy x-rays, to the doctor everyone was amazing. Everything was explained thoroughly, all of my questions were answered, and not once did I feel rushed. The doctor took her time addressing all of my concerns, and my cleaning was great as well. I made sure to schedule my next appointment before I left!

10/10 experience here!! Everyone was super sweet and helpful!!…read moreI came here for my cleaning and exam after my braces removal and my teeth feel better than ever!!

From the owner: 🏰 Step into the realm of Smile Magic, where dental check-ups are your gateway to a world of wonder…read moreand wellness. Experience the adventure of top-tier dental care that leaves every smile dazzling! Book your appointment now and let the magic begin!

Good new dentist at Park Lane. Staff have been great, friendly and very educational/helpful…read more Dentist being at the Shops at Park Lane has made it very convenient for the location close to home. Been very pleased with the new dentist I found.

Definitely just after making money! Even though I had insurance I was still paying so much money…read moreout of pocket! After two years I'm done! There are so many better dentists in the DFW area! I wouldn't trust going to them!

I really liked East Lake Dental when I first started going there. After a couple times of letting…read moreDr. DeSutter know some of my teeth were hurting and it felt like he brushed it off and said it was something else. I went to another dentist and found out that the teeth I told Dr. DeSutter about actually were cavities. A family member of mine also gave East Lake Dental a try and had some work done and it all failed, they are now having dental work done with another dentist.

I found East Lake Dental from a recommendation in Nextdoor since I'm new to the area. Dr. DeSutter,…read moreKate and the whole team are just lovely. I came in convinced I needed a bunch of work and he basically said, there's nothing wrong. I think that's rare in most of today's super corporate private equity owned dental practices for them not to want to take your money. I felt at ease, totally trusting of him and his team and I love I can text to get appointments! This has a wonderful,family owned feeling to it and I can tell they honestly care about their patients well being without trying to upsell you.

Rating it a 3 since the dental staff is great. I'm…read moreextremely disappointed with how this office handled my treatment and communication. Last year, I paid over $800 for a crown. I was later told to get a second opinion, but no one ever informed me that if I didn't come back to have the crown "set," my insurance wouldn't pay. At the time, I was told the claim wasn't paid because my benefits were maxed out. Fast forward to this year...suddenly, they admitted the real reason was that I never returned for that final step, which was never communicated to me in the first place. Because of that mix-up, I had to pay again (another ~ $800) for a new crown. I was told that since insurance didn't cover last year's claim, the office would write off the old balance. Fine. I moved on. During my recent visit, I discussed Invisalign but didn't commit to anything. When I decided not to move forward and mentioned that another dentist closer to home offered in-house financing, the front desk's attitude completely changed. She raised her voice in front of other patients, said my insurance "didn't pay what they hoped," and then loudly commented about my credit, saying they were only going to write off the balance "because they felt bad for me." That is unprofessional, condescending, and frankly humiliating. No patient should ever be spoken to that way (especially about financial matters)and certainly not within earshot of a waiting room. When I asked her to lower her voice, she got sarcastic instead of apologizing. The dental staff themselves are great, but the front office is another story. The lack of honesty, the inconsistent explanations, and the complete disregard for patient privacy were enough for me to take my business elsewhere. If you value transparency, respect, and professionalism, I would not recommend this office.

Excellent service for routine exam and x-rays. High-quality care and I wasn't pressured for any…read moreadditional services. Extremely friendly office staff.

WE LOVE DR. SHIREY!…read more Dr. Shirey has an incredible way to connect with her patients, and is a highly compassionate dentist who always prioritizes her patients needs. She goes above and beyond. We love her!

the front desk receptionist was amazing but I am sad to say that the price quote we were given…read more(which were going to pay out of pocket) @ about $9000 for a implant for a tooth plus several other "needed" procedures including several resins for "cavities", the total shocked me. I then made another appointment in Carrolton with Beverly Dental , another dentist where we were told the tooth could be recrowened and an implant for it was not needed and other then 2 resins (two cavities) and a cleaning we were given a quote of $2000 which is $7000 less . I dislike having to write this but feel that we were not told the exact truth of the whole matter . Also we were charged $200 for x-rays and Beverly Dental did the xrays for free.

Have neglected my teeth throughout the years which eventually led to a very bad abscess…read more Dr Sigurdson went above & beyond to help me out , even getting status updates through the weekend Had a double extraction Monday ( painless) We are now on track to get things sorted out Excellent service

Dr Patel has been my dentist since moving to Dallas. I didn't know what true dental care was until…read moreI meet him and his staff. They know me and greet me by name. I never have to wait. And he's the nicest person you'll ever meet. He actually calls to check on his patients.

Dr. Miller is an exceptional dentist! I have worked for him as a dental hygienist for 13 years. I…read morecan honestly say he is ethical, knowledgeable and accommodating to all his patients and staff. If you would like to read more comments please look at Google reviews.

This office is amazing! I have worked for Dr. Miller for 35 years as one of his hygienists. He is…read morekind, caring, honest, and professional. Every staff member has been there for years. If you want to read real reviews go to Google Reviews and read the 100+ 5 star reviews. Every practice will have one disgruntled patient who decides to give a negative review. I love my job and all my patients!

I actually had a good visit at the dentist! I had a question about a tooth that seems to be…read moreoversensitive and I wanted to get it checked. Since it is under a crown ($$) I was concerned about the tooth and how much it would be. They took an image of the tooth and then another to make sure and he found no reason to be concerned at this time. He suggested I do a fluoride paste for the sensitivity and I was out the door for $35 for the paste. Thank you Family Smiles....I came away smiling. I was so grateful for his caring treatment and his honesty. I was anticipating replacing the crown and would have agreed to do so. This is about my fourth time to be in the office and I come away grateful for their concern and care each time. I really like the Dr and his staff and will be back for my checkup which was already scheduled for the summer.

I had a great experience here! I cracked a tooth over the weekend and they accommated me first…read morething Monday. Dr. Carlson really impressed me with his knowledge. Pain was minimal and I left feeling really great. Next visit I'll be seating my new crown. Veronica really knew jow to work with my insurance so I knew I was getting a really good deal as well. I'll be back soon with my family. Highly recommend Family Smiles Dental