Al and his team really helped me out in a pinch, on a holiday weekend, to put in a new septic pump…read moreand clean out of the main tank so that a cancer patient could have a safe space to return to after a lengthy hospitalization at UNC Cancer Hospital. Al did a septic inspection and pump prior to closing on this house five years ago, and he was great then too. I will continue to use them and recommend to anyone who asks in the future! The service and prices are fair and top-notch. Thanks again!

They cancelled on us on very short notice, like a the same day. This was a huge inconvenience as…read moreone of us had to take the day off work. They were also very nonchalant about it, as if they've been through this kind of customer disappointment before.

It had been several years since my septic tank had been pumped. I wasn't having any problems with…read moreit, but figured I should have it done, before a problem arose. Got a couple quotes, after I explained the circumstances, and Quality Service Plumbing had the best quote, at $349. The whole scheduling part, and communication on when the technician would be coming out, on the day of, was seamless. Things went a little downhill from there. First off, within 10 minutes of the tech arriving, The price jumped to $575, since mine was "very full" and he would need to do some "shoveling"..., even though the details were shared up front, and I was quoted up front $349. They've got you at that point though, don't they? You've already worked it out to be home, and they are there with the truck in the driveway. You could cancel, and go with someone that gave you a higher up front quote, but what's to say you aren't going to be in the same scenario with them? Anyways, the job only took 1.5 hours, so not sure how much extra work it could have actually been. Then, after the job was over, I was sent several pictures of my job. Unfortunately, half the pictures weren't actually of my job, but someone else's septic tank, yard, and street. Finally, when I went out to my driveway after the job was over, I noticed their truck had left several fluid stains in my driveway, that two weeks later, have not washed away. P.S, I texted them to offer a chance to respond to the things I was dissatisfied with, and was told I would be contacted, but have not heard anything in the two weeks since then.

Thanks outstanding company!!!!! Highly recommend. Didn't have to be home , they left like nobody…read morehad been there.

Excellent company and excellent work. I appreciate a company that is upfront and honest with me. We…read morerecently had a problem with our very old septic system and Richard was very frank about what needed to be done and what options we had available to us. The price was under what we had anticipated and the work was done fabulously. I would recommend them to anyone. Good Job!

Great company. Fantastic experience working with them and reasonably priced. I would use them…read moreagain. They were able to help with my requested service and make additional suggestions to get a better value.

We are really pleased with the quality of service and attentiveness. Adam was knowledgeable and…read morehelpful. We will definitely call again the next time we need septic service. Thank you!

Been using The Water Specialist for years to service my filtration system. Always punctual and…read moreefficient. Excellent, knowledgeable technicians, particularly Randy, who provides extra level of knowledge and professionalism! Highly recommend!

I called to see if they could give me an estimate on a well issue. Luis came out and he told me…read morewhat he thought most likely the problem was and gave what I thought was a fair estimate for the work. He had the parts on his truck and had us up and running in less than an hour. His repair worked like a charm and my wife and I could not be more pleased. We would not hesitate to use them in the future.

excellent service, highly recommend. I gave mr Cobb a called and he was able to come out the next…read moreday!! Kept me informed on when he will be arriving. He showed up and assessed the problem and came back bright and early the next day, fixed my problem within 20 minutes! Very polite and respectful.