My friend brought to this shop to look for shoes for her son. When pulling up to the building I…read moreactually thought we were going into a thrift store. It could use some exterior paint definitely. But regardless of that, it really is very well kept! The inside is very clean and they have all the latest trends for guys. They do have some stuff for the ladies, or those who find men's clothes fit and feel perfect. They have plenty of deals around the store. You can find the best outfit for your taste in young's. If you're looking for certain items such as hats. They definitely have them in fitted or snap back. Plus they have the latest when it comes to foot gear as well. With their reasonable prices, you can't help but to get a pair. The employees are very helpful and sweet as well. Even the the ones with paws!

Brent was awesome today. I just started a new job and needed some dressier clothes. Brent asked…read morewhat I was looking for and knew my size without me even telling him. He was attentive without being pushy and was great to work thru the process with. It was the first time I had ever been there and he treated me like I had been a customer all my life!!! If you are in the market for dress clothes at affordable prices, don't hesitate to stop by. Definitely worth the drive from Charleston.

Recently stopped here because I wanted to buy a new suit for an upcoming event. I'd been here…read morebefore but it had been several years ago. The customer service was great. As soon as I walked in the door, the salesperson helped me. I told him what I was looking for, and he guided me through the entire process. This is the type of customer service that you can't get at a big department store. After I selected the suits I wanted, the salesperson offered to hem the trousers while I waited. There weren't a lot of customers in the store at the time; so, he asked me to wait 15 minutes. He hemmed the trousers, packed my new suits in suit bags, and I was on my way. It took me less than an hour on a Saturday afternoon from walking in the door to walking out with new suits that look great and fit perfectly. I'm making B&E my new go-to shop for suits.

If you are looking for a bargain this is the place to check out! Kids clothes and shoes are my…read morefavorite finds, but always able to find a cute top or two for myself. Never boring and doesn't disappoint.

Staff are very helpful and nice. They made sure I was taken care of and ordered what I needed in a…read moretimely manner.

Name brands, well organized and great assortment! The staff is amazingly helpful. This is my new,…read morego-to store!

I love this place! All those rich South Hills wives donate their clothes to it, frequently with…read moretags still on (White Stag, Coldwater Creek, etc). This isn't to say they don't have some lower quality stuff too, but the bulk of the clothes here are very nice indeed. Prices are excellent: I think the highest priced anything I've seen here was a prom dress for $50. Now....Are you still reading? The first weekend of every month (unless it's a holiday) they have a bag sale where anything you can fit into a grocery bag out of their basement sale area is $3. I've gotten jackets (London Fog and older felted ladies' jackets), jeans, t-shirts, hats, skirts, dresses, etc down there. Heaven for second-handers! Oh, and proceeds go to the local women's shelters.

I just moved to Charleston about a week ago and I found a place I can call home. I walked through…read morethis store once before and knew I'd be back, even just window shopping. As I walked in today in a frenzy looking for style advice for an event, I was greeted with kindness.. as I was looking around a very sweet employee came and made suggestions..and great ones. Even the owner (whom I didn't know was the owner at the time) was helping. I actually found something I'd been looking for for awhile now. Great service, knowledgeable and hospitality at its finest. I'll be back promptly

We didn't end up purchasing shoes today, but the two that helped me look at shoes were very…read moreattentive with looking at my walk and shoes to give me great suggestions. I will be coming back again in the future!

I purchased a pair of Hoka shoes and went to Roberts since I had been there before and was very…read morepleased with the personalized service. I was convinced by the sales person that I need a 9.5 even though my last Hoka's were a 9 (he looked it up). I purchased these on 5/29/25 and did not wear the shoes until our first day of vacation on 6/14/25. By the time I returned from shopping that day my feet were raw due to the excessive movement in the shoe as they are too big. I just got back from vacation on 6/22/25 and could not return the shoes before that time as I was out of town. When I called they said there was nothing they could do as far as a return since I was outside the 20 day return policy. Even though I was not in town to return them I asked...no, sorry, that is the policy. I will not be returning to Roberts and am now out of $150 for a pair of shoes that I cannot wear! So much for personalized service. After a 2nd call to Roberts and speaking to the person who sold me the shoes, they agreed to let me return my shoes and order me a new pair. This is the kind of service that will keep me coming back! Thanks for making things right!

Very friendly staff. Maybe the most friendly store in the valley. Their clothing prices are very…read moreaffordable. My only complain is they don't seem to replenish their clothing inventory that often.

I enjoy shopping at The Church Mouse. The volunteers are friendly and the store is clean. They have…read morea wide variety of items at very reasonable prices. The parking is great and the free coffee is a bonus. The library area is my favorite.